outlaw
13-10-2009, 22:14
i got the server thanks. You can close this now.
9 days delay on EG SSD
Neil
12-10-2009, 16:12
Hi
The latest news can be found here, http://forum.ovh.co.uk/showthread.php?t=2897 - the backlog is getting more smaller, but if you want a refund then contact us by email and we will happily do that.
The latest news can be found here, http://forum.ovh.co.uk/showthread.php?t=2897 - the backlog is getting more smaller, but if you want a refund then contact us by email and we will happily do that.
DedicatedPros
12-10-2009, 15:19
I wanted to order one of these, do any of the staff have an update as to when these servers would be ready?
outlaw
12-10-2009, 14:01
Order number : 6344144
I have sent emails on why the long delay. This is what i got:
Dear customer,
The delay is due to difficulties in procuring SSD drives in large amounts, delivery of these components from suppliers is still being affected by unforeseen delays but we expect to honour your order by the weekend. We apologize for any inconvenience caused by this.
Regards, Folarin.
This is obviously an empty promise, as i did not receive any in the weekend. I have emailed them again, no reply which i find very rude as a customer. What is going on? It said 9 available on the ovh site, but it should say 0 if theres a delay! I've waited long enough, i would like it today otherwise a refund, because this is not a contract that i agreed upon to.
I have sent emails on why the long delay. This is what i got:
Dear customer,
The delay is due to difficulties in procuring SSD drives in large amounts, delivery of these components from suppliers is still being affected by unforeseen delays but we expect to honour your order by the weekend. We apologize for any inconvenience caused by this.
Regards, Folarin.
This is obviously an empty promise, as i did not receive any in the weekend. I have emailed them again, no reply which i find very rude as a customer. What is going on? It said 9 available on the ovh site, but it should say 0 if theres a delay! I've waited long enough, i would like it today otherwise a refund, because this is not a contract that i agreed upon to.