OVH Community, your new community space.

Conectivity issue with a file hosting site. Slow upload


Neil
17-12-2009, 15:48
Not all routers within OVH will respond to ICMP requests, however you should not get packet loss on www.badongo.com.

When I did the trace packets were dropped on 91.121.130.130 (OK) and 66.63.161.238 (OK), no packet loss on any others.

metalspfc
17-12-2009, 15:04
And how to fix this packet loss ?

gigabit
16-12-2009, 21:23
61% packet loss inside OVH? Whuh tuh fuh?

RapidSpeeds
16-12-2009, 21:22
I think you might be right munky.. wouldn't take a genius to look at those results and not come to that conclusion...

Look at that packet loss

freshwire
16-12-2009, 20:30
I think there might be a problem still:

Code:
                                                     Packets               Pings
 Host                                              Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. rbx-63-m1.routers.ovh.net                       0.0%    27    0.3   1.1   0.3  21.1   4.0
 2. 91.121.130.130                                 61.5%    27    5.1   4.3   0.6  23.3   6.9
 3. 213.186.32.221                                 11.1%    27    4.2   4.6   4.0  10.2   1.3
 4. 30g.gblx.gsw-1-6k.routers.chtix.eu             25.9%    27    4.0  16.0   3.9 138.4  35.0
 5. as3549.xe-5-1-0.cr1.lax1.us.nlayer.net         20.0%    26  164.0 169.2 156.7 222.0  16.5
 6. po1-30g.ar1.lax1.us.nlayer.net                 24.0%    26  165.3 164.3 156.2 183.3   5.4
 7. as29761.te2-2-320.ar1.lax1.us.nlayer.net       11.5%    26  156.0 152.7 143.8 156.1   3.5
 8. 66.63.161.238                                  30.8%    26  156.0 153.7 145.8 156.2   2.7
 9. www.badongo.com                                11.5%    26  157.3 153.2 145.2 157.3   3.3

metalspfc
16-12-2009, 20:11
Quote Originally Posted by monkey56657
Possibly there server is slow.. at home I get 140KB/s.

In addition I tried to use their FTP service and got permission denied when trying to upload.
Thanks a lot for taking the time to upload the file.

Well now im starting to think theres no conectivity issue as they stated, please could anyone else try uploading a file and confirm that the speed stays around 140k/s ??

Thanks a lot.

freshwire
16-12-2009, 18:10
Possibly there server is slow.. at home I get 140KB/s.

In addition I tried to use their FTP service and got permission denied when trying to upload.

metalspfc
16-12-2009, 17:42
Hey guys,

So, i tried to upload some file to a file hosting site called badongo (badongo.com), but the upload speed stays only around 150k/s.

I contacted them and they say that upload should be much higher then this, and they asked me to do a "tracert www.badongo.com" on DOS prompt.

I did it, sent them the log, but at the end they said they cant do nothing about it cause it might be a conecticity issue on my internet provider end (in this case, on ovh internet provider), and that i should contact my provider.

So i decided to ask for help here, here's my "tracert www.badongo.com" log:

-------------------------------------------------------------

Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.

C:\Documents and Settings\Administrator>tracert www.badongo.com

Tracing route to www.badongo.com [216.45.56.248] over a maximum of 30 hops:

1 <1 ms * <1 ms 94.23.19.254
2 * * * Request timed out.
3 * * * Request timed out.
4 4 ms * 16 ms 80g.gsw-2-6k.routers.chtix.eu [213.186.32.162]
5 8 ms 8 ms 8 ms 30g.gblx.gsw-1-6k.routers.chtix.eu [213.186.32.249]
6 149 ms 149 ms 215 ms as3549.xe-5-1-0.cr1.lax1.us.nlayer.net [69.31.127.213]
7 150 ms 150 ms 150 ms po1-30g.ar1.lax1.us.nlayer.net [69.31.127.166]
8 141 ms 141 ms 141 ms as29761.te2-2-320.ar1.lax1.us.nlayer.net [69.31.121.254]
9 141 ms * 141 ms 66.63.161.238
10 141 ms 141 ms 141 ms www.badongo.com [216.45.56.248]

Trace complete.

C:\Documents and Settings\Administrator>

---------------------------------------------------------------

They said i should contact my internet provide to try to get out of this "loop".

What exactly is wrong with this trace route log ?? I know theres something wrong, but cant see in this log exactly what the part that the problem is at. Where's this loop ??

Also, could anyone please upload something to badongo from a ovh server, and tell me what upload speeds are you getting ?

Would i be able to solve this issue on my end ?? I mean using a software or tweaking something to solve this route issue ??

Any help is appreciated, thanks a lot.