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Can't access ovh.co.uk from home?


Neil
22-12-2009, 11:27
Hi

Nope, we were waiting on an IP from you, if it happens again then please contact us. With your IP and Traceroute.

everwicked
22-12-2009, 01:17
Thanks Neil - it seems I can access the websites as of now. Did you change something?

Neil
21-12-2009, 15:04
Hi

I have passed the traceroute to our network team, also if you could send us your IP we will be able to look at it in more detail.

freshwire
20-12-2009, 19:01
Virgin are not blocking. I can access fine. Maybe your IP is blocked from OVH.

RapidSpeeds
20-12-2009, 17:25
Contact your ISP and ask them if they are blocking 87.98.255.34? I would drop OVH customer services and ask the same.

everwicked
20-12-2009, 17:01
I thought that would be clear from the traceroute - it's Virgin. Never had problems before though. I can access my server and everything - it's just the OVH/Kimsufi web server that is giving me problems.

Andy
20-12-2009, 16:52
Who is your ISP?

everwicked
20-12-2009, 15:39
Hello,

This is a bizarre problem - for the last week or so I haven't been able to access www.ovh.co.uk at all whilst forums.ovh.co.uk comes up just fine.

Here's the traceroute:

Code:
Tracing route to ovh.co.uk [87.98.255.34]
over a maximum of 30 hops:

  1    10 ms     9 ms    49 ms  10.66.188.1
  2    20 ms     7 ms    30 ms  osr01harb-ge214.network.virginmedia.net [80.1.61.201]
  3    11 ms     9 ms    40 ms  osr02perr-tenge72.network.virginmedia.net [62.30.247.89]
  4    27 ms     7 ms    42 ms  perr-core-1b-ge-010-0.network.virginmedia.net [80.0.176.129]
  5    45 ms    17 ms    19 ms  bir-bb-b-as0-0.network.virginmedia.net [213.105.175.185]
  6    10 ms    53 ms    33 ms  nth-bb-a-as4-0.network.virginmedia.net [62.253.185.105]
  7    27 ms    25 ms    29 ms  fran-ic-1-as0-0.network.virginmedia.net [62.253.185.81]
  8     *        *        *     Request timed out.
  9    42 ms     *       71 ms  20g.th2-1-6k.routers.chtix.eu [213.251.130.13]
 10    47 ms     *       46 ms  80g.p19-2-6k.routers.chtix.eu [213.186.32.150]
 11    53 ms     *        *     10g.p19-57-6k.routers.chtix.eu [213.251.128.34]
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.
Any ideas?