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Bandwidth counter reenabled


fozl
28-04-2010, 12:30
Quote Originally Posted by Andy
Fozle, how about integrating it with the manager so the customer gets to choose which e-mail notifications they get about network issues, etc etc? That would be a great way to provide customers with the information they want to know rather than what you want to tell them, or they bother to look for themselves.

Just my 2p.
I agree, using the Manager or MoM is at face value a no-brainer.

Andy
28-04-2010, 12:24
Fozle, how about integrating it with the manager so the customer gets to choose which e-mail notifications they get about network issues, etc etc? That would be a great way to provide customers with the information they want to know rather than what you want to tell them, or they bother to look for themselves.

Just my 2p.

fozl
28-04-2010, 11:27
Remember that translated version of travaux I talked about way back in 09:24 AM?

voila: http://forum.ovh.co.uk/showthread.php?p=30311#post30311

fozl
28-04-2010, 09:24
Quote Originally Posted by curiosity
Neil
It would have been nice to have known/be told it was being reinstated.
As for the link you provided, not all of us can read French !

I bought from .co.uk , I pay to .co.uk ,why point me to a page that's from the .com site in French?
We're working on a translated version of travaux, which should be available soon. In the meantime you can use the online translation method:
http://uk.babelfish.yahoo.com/transl...rUrl=Translate

We're also working to develop ways to communicate with our customers better. Not all incidents effect customers, not all incidents affect a lot of customers, so a method that can select those that are affected by a particular issue has to be considered such that it can work with what's already in place and wont' absorb vast amounts of people-power (we have alot of customers).

curiosity
28-04-2010, 01:22
Quote Originally Posted by Neil
Slow down, it was only fixed an hour ago and is still updating, so it was not been applied to all customers.. But if you the issue was affecting you then you should of kept an eye on http://travaux.ovh.net/?do=details&id=4016 - and this was updated an hour when it was fixed.
Neil
It would have been nice to have known/be told it was being reinstated.
As for the link you provided, not all of us can read French !

I bought from .co.uk , I pay to .co.uk ,why point me to a page that's from the .com site in French ?

turbanator
26-04-2010, 18:00
Quote Originally Posted by Neil
Slow down, it was only fixed an hour ago and is still updating, so it was not been applied to all customers.. But if you the issue was affecting you then you should of kept an eye on http://travaux.ovh.net/?do=details&id=4016 - and this was updated an hour when it was fixed.
not really neil it started updating 2 days ago.. when i checked my manager now i dont know if it updated other clients 2 days ago but it did for me

Neil
26-04-2010, 17:45
Quote Originally Posted by turbanator
Now since we know ovh doesnt tell us when things get updated..and if anyone hasnt checked recently..BW counter has been reenabled so just make sure your internal bw is not being counted..

i checked and it looks fine now.
Slow down, it was only fixed an hour ago and is still updating, so it was not been applied to all customers.. But if you the issue was affecting you then you should of kept an eye on http://travaux.ovh.net/?do=details&id=4016 - and this was updated an hour when it was fixed.

turbanator
26-04-2010, 17:35
Now since we know ovh doesnt tell us when things get updated..and if anyone hasnt checked recently..BW counter has been reenabled so just make sure your internal bw is not being counted..

i checked and it looks fine now.