[fozl]

You should contact the reseller about this as Neil has already said, probably you don't have access to all the servers on this nic and that's why you haven't carried out all that our tech requested on the ticket. We will only continue this discussion with the reseller.

Note also that we don't provide services to customers based outside of Europe at this time.

[fozl]

Looking into this ticket...

[Pb421]

i have OVH Manager access i already reply in Ticket but no positive answer.
please read it.

That Remi M never reply me .


5/05/2010 17:50:35
Dear Customer,

Your ticket 406793 is going to be taken by one of our operators (Remi M.).

We'll do our best to resolve this incident as soon as possible.

We'll contact you as soon as possible to inform you about the problems resolution.

You can see the incident ticket evolution in the customer panel

========================

Date: 2010-04-25 18:10:31

Dear customer,

We have fixed the problem on quota's server.

Concerning the speed, please proceed to the test with
netcat on ns210049.ovh.net :
dd if=/dev/zero bs=1M count=100 | nc ns210049.ovh.net 7777

At the same time, on the second server, you proceed to the
following command: nc -l -p 7777 > /dev/null and
conversely.


Please send us the results.


Kind regards,
celine S.
================================

For: OVH Help desk
Date: 2010-05-05 17:35:21

[root@server ~]# dd if=/dev/zero bs=1M count=100
^C30+0 records in
29+0 records out
30408704 bytes (30 MB) copied, 756.468 seconds, 40.2 kB/s

[root@server ~]#

I break with Ctrl+C after break it give me that line
which i paste
=========================
Date: 2010-05-05 23:19:38

this is the result ...

[root@server ~]# dd if=/dev/zero bs=1M count=100
^C10+0 records in
9+0 records out
9437184 bytes (9.4 MB) copied, 37.6606 seconds, 251 kB/s

====================================

its amazing OVH have such kind of lazy Operators who don't even reply what is going on.

[Neil]

Worst support ever i have face , not even bother to reply whats going on.

1) You should contact your reseller, you did not by this server from us,

2) Please tell your reseller to follow the command as written on the ticket:

Concerning the speed, please proceed to the test with
netcat on ns210049.ovh.net :
dd if=/dev/zero bs=1M count=100 | nc ns210049.ovh.net 7777

At the same time, on the second server, you do the
following command: nc -l -p 7777 > /dev/null

[derchris]

Why should they?
They have no binding contract with you, as you got your server from a reseller.

[Pb421]

Worst support ever i have face , not even bother to reply whats going on.

[Pb421]

STILL NO RESPONSE


this is the result ...

[root@server ~]# dd if=/dev/zero bs=1M count=100
^C10+0 records in
9+0 records out
9437184 bytes (9.4 MB) copied, 37.6606 seconds, 251 kB/s

[Pb421]

[root@server ~]# dd if=/dev/zero bs=1M count=100
^C30+0 records in
29+0 records out
30408704 bytes (30 MB) copied, 756.468 seconds, 40.2 kB/s

[root@server ~]#

I break it with Ctrl+ C after line break it give me that line which i post on ticket and here as well.

[Neil]

You should contact your reseller and get them to update the ticket get them to run the command they want correctly, but it is not to do with the quota, which is at okay, Monthly quota: 10.00 TiB Quota left: 9.87 TiB Reset: 2010-05-28.

[Pb421]

That is my server config.

EG BestOF
Processor Intel Xeon Quad
4x 2.83+ GHz
12 Mb L2 - FSB 1333 MHz 45nm
RAM 8 GB DDR2
Hard disk 2x 750 GB - SATA2
RAID 0/1
NIC GigaEthernet

it has 10TB bandwidth limit and past 45 or more days i cannot consume more then 2tb or even low cuz i have only 20 kb Up-link speed and higher side only 100kb.

I open ticket as well but i am sorry of that not a good support. that is my ticket # 406793

An incident ticket 406793 has just been re-opened.

Any one help here or anyone face same problem ?