OVH Community, your new community space.

OVH Consider mIRC Support?..


Ashley
04-07-2008, 12:52
Quote Originally Posted by OVH.Customer
A live chat system that is built into the website would be better.
Or put a java irc chat applet.

OVH.Customer
29-06-2008, 22:52
A live chat system that is built into the website would be better.

JALZOO
29-06-2008, 19:21
I know plenty of qnet chans that are non gaming related.

Im sure efnet has alot of gaming chans aswell..

derchris
28-06-2008, 22:53
Why should I create a hosting support channel on a gaming irc network?

JALZOO
28-06-2008, 22:46
You should do it on quakenet :P

derchris
28-06-2008, 22:36
I "created" a channel on efnet.
If you want to join:

irc.efnet.org
#ovh

Mirc link

Ashley
11-06-2008, 01:41
You can make Eggdrops or mIRC bots that can respond to commands in IRC so like service statuses and news can be broadcasted quickly without having to check forums etc.

JALZOO
10-06-2008, 21:55
I think that if they are busy they should hire people specifically for online support..

IainK
10-06-2008, 21:47
IRC would be helpful but it would seem the support staff are busy enough as it is.

JALZOO
05-06-2008, 20:36
Quote Originally Posted by derchris
You can query ppl, which is like a priv chat.
Correct.

It couldnt be easier.

derchris
05-06-2008, 18:17
You can query ppl, which is like a priv chat.

Andy
05-06-2008, 14:47
Quote Originally Posted by JALZOO
I think this would be a great idea having tech's and admins connected to mIRC so you can get fast direct support without the wait.. Aswell as having alot of customers in OVH having people Idling in the channel would be great advertisement.. What does everyone else think about this idea?.
It could be good but people may not like the "openness" of the support method. EG they might want it to be more personal rather than an open channel for all to see.

JALZOO
05-06-2008, 13:56
I think this would be a great idea having tech's and admins connected to mIRC so you can get fast direct support without the wait.. Aswell as having alot of customers in OVH having people Idling in the channel would be great advertisement.. What does everyone else think about this idea?.