Originally Posted by
ig0r
If OVH starts pulling the plug on older servers - they lose reputation and customers faith imho - as the renter of one of those old "grandfathered" fully unmetered servers that does about 300gb/mo bw (and never massive or long bursts of data) , just because I have it doesnt mean Im going to abuse it. I dont need unmetered - but thats what I signed up for - in case any of my projects suddenly need the capacity for extra bw.
Even though they have the "get out of jail free" clause in the contracts - doesnt mean they should use it and dishonour previous standing agreements.
For what I pay now - I could get a metered server from LW with better routing and never come close to the bw limit - I dont simply because Ive had this server a long time, Im happy with it being at OVH - call it OVH loyalty in respect of this server. The last thing OVH wants to do is alienate existing long term customers. If they suddenly change the agreement - they would stand to upset a huge amount of non abusing older customers...
1. That is true, but they have to choose between their old customers and their new customers. They can't make both happy, clearly in this case they are picking the old ones. There are a million threads about slow FTP to OVH, so how is that not damaging to customer faith and satisfaction?
2. I understand the need for unmetered in terms of having capacity if you ever need it, but I'm not talking about 300GB here or there. The vast majority of the traffic done on these unmetered boxes is for torrenting, the next highest is CDN/streaming/filehosting, and THEN maybe 5% for normal websites.
3. I'm not saying you are abusing, but if you only use 300GB clearly you aren't. I was talking about those that use 90Mbit 24/7 or 30TB, 100x what you use.
4. If they changed the old plans to no longer be unmetered, but instead to current reasonable limits (ie 3TB), it would NOT affect you, or any other long term customer with reasonable usage, it would just cut down on the extreme high bandwidth users that ARE abusing it.
At the end of the day, there are many providers moving away from OVH who are/were long term customers, all because of the degradation in the network caused by abusive users.
Oh, and as for being loyal to OVH... Paying more for an inferior service isn't loyalty, it's stupidity :P