RapidSpeeds
11-06-2010, 19:32
Hello
There are approximately 1 year we launched the Project GS
aka "Global Solution". These services
"Full managed", ie "turnkey" where
OVH manages everything for the customer.
Since then, a lot of clients have been installed in
GS with needs as varied as different.
This "personalization" where each project is
different from one another, we were delayed in
the formalization of the service. We wanted
a minimum of regression (a 20en large projects)
to propose something that holds up
both commercially and technically
at the level of daily maintenance.
The sales department is studying the request and
specifications. In general, billing runs
150 Euro HT / month HT 600 Euro / month
server function:
- Hardware
- The needs for monitoring server
As it is often infrastructure
complex type with dozens vRack
servers, load balancing, the firewall
24/24 and service with access to telephone
team of engineers who work exclusively
this service, it is of billings
3-5KE/mois go up. But we also
150-200E/mois customers for servers totally
administered.
The technical service is in place the infrastructure,
copy data, installs and services
the probes after the performance
infra and generate alerts. The emphasis
much on the quality of probes that allow
detect problems and intervene so very
problems quickly before the situation
degenerated.
As a result, the service manages the incident incident
with alerts, but also through a No.
24/24 to direct the team of engineers who manage the
Maintenance at OVH.
There is no catalog. There is no
Order online. It is necessary to call us and enter
in an “emotional” relationship with Ovh
/babelfish
There are approximately 1 year we launched the Project GS
aka "Global Solution". These services
"Full managed", ie "turnkey" where
OVH manages everything for the customer.
Since then, a lot of clients have been installed in
GS with needs as varied as different.
This "personalization" where each project is
different from one another, we were delayed in
the formalization of the service. We wanted
a minimum of regression (a 20en large projects)
to propose something that holds up
both commercially and technically
at the level of daily maintenance.
The sales department is studying the request and
specifications. In general, billing runs
150 Euro HT / month HT 600 Euro / month
server function:
- Hardware
- The needs for monitoring server
As it is often infrastructure
complex type with dozens vRack
servers, load balancing, the firewall
24/24 and service with access to telephone
team of engineers who work exclusively
this service, it is of billings
3-5KE/mois go up. But we also
150-200E/mois customers for servers totally
administered.
The technical service is in place the infrastructure,
copy data, installs and services
the probes after the performance
infra and generate alerts. The emphasis
much on the quality of probes that allow
detect problems and intervene so very
problems quickly before the situation
degenerated.
As a result, the service manages the incident incident
with alerts, but also through a No.
24/24 to direct the team of engineers who manage the
Maintenance at OVH.
There is no catalog. There is no
Order online. It is necessary to call us and enter
in an “emotional” relationship with Ovh
/babelfish