OVH Community, your new community space.

Bad configuration regarding your server ksXXXXXX.kimsufi.com


makno
21-06-2010, 19:20
i think inly the failover ip will be blocked

Iray
21-06-2010, 18:36
Does this mean if we use our IP fail over more than our primary IP it can be blocked? Maybe I read it wrong.. but that'd be crazy.

hope not coz im doing exactly that. My site needs to be using a fail over because of country seo.

makno
21-06-2010, 17:45
lol coffee at 4:23 in the afternoon? by the way welcome in the club

IainK
21-06-2010, 16:23
D'oh, next time I should have a coffee before posting.
Clearly duped: http://forum.ovh.co.uk/showthread.php?t=4245; my bad :P

IainK
21-06-2010, 16:22
So starting Friday I have been receiving some e-mails from OVH in regards to my production VPS host box that is setup using bridged networking in Xen 4.0.1.

This is the e-mail I have received:
Hello,

We have detected that your server ksXXXXXX.kimsufi.com unnecessarily sending
a large number of requests over the network via its IP failover 178.32.XX.XXX
This is due to a misconfiguration.

We asked you in an prior email to kindly reconfigure the IP
failover, noting that the problem persists, we now reiterate
that request.

If the problem is not resolved promptly, we will be forced
to block your IP.

THIS IS THE LAST WARNING BEFORE THE BLOCKING OF YOUR IP !!!

You can use the following guide to help you with the reconfiguration:

http://help.ovh.ie/IpAlias


You will find below a sample of queries sent by your server:

------- EXTRACT OF REQUESTS -------

07:37:27.508536 arp who-has 139.19.142.1 tell 178.32.XX.XXX
07:37:47.704643 arp who-has 131.247.2.242 tell 178.32.XX.XXX
07:38:12.560835 arp who-has 192.197.121.3 tell 178.32.XX.XXX
07:40:17.613927 arp who-has 204.123.28.55 tell 178.32.XX.XXX
07:41:31.974508 arp who-has 198.133.224.147 tell 178.32.XX.XXX
07:43:05.547255 arp who-has 210.125.84.41 tell 178.32.XX.XXX
07:43:48.367606 arp who-has 193.55.112.41 tell 178.32.XX.XXX
07:44:28.711914 arp who-has 203.178.133.2 tell 178.32.XX.XXX
07:45:12.240323 arp who-has 146.57.249.99 tell 178.32.XX.XXX
07:48:46.522021 arp who-has 195.37.16.125 tell 178.32.XX.XXX

------- END OF EXTRACT -------



Yours faithfully,

OVH LTD
100 Clements road
Unit K403
London
SE16 4DG
Registered company 5519821
Tel: 020 7252 2310
Fax: 020 7252 3332
E-mail: customersupport@ovh.co.uk
Has any one else had this e-mail and possibly even rectified the situation?

I think it's ludacris to put in place a system that will automatically cut off IP addresses on a Friday when support are out until Monday.