OVH Community, your new community space.

order ETA


slayer2005
10-06-2008, 20:18
Thanx sophie i got the email from surport this morning.all is good. :-)
i no its on the way so im happy.

S0phie
10-06-2008, 11:17
Having investigated further, I can see your payment within our banking system. A bug occured in the billing system and your order has not been automatically validated. I do apologise for the inconvinience caused on this occasion. The matter will be passed on to our development team straight away.

I have just manually validated your order and your server will be deployed shortly.

slayer2005
09-06-2008, 20:44
Quote Originally Posted by S0phie
We have not received any payment for this order. We can see that you tried to made a payment by credit card but the payment did not go through.
hi sphie.
i dont no how you are seeing no payment made but the payment was on the 6th.
And my online bank statment is also showing as payment to you.

09 Jun 08 CARD PAYMENT TO WWW.OVH.CO.UK ON 2008-06-06 23.49

Sophie can you please look into this and get it sorted as the money is at your end and not mine.

regards


it might not of shown ur end till now coz smtimes electron is like that.

S0phie
09-06-2008, 14:40
We have not received any payment for this order. We can see that you tried to made a payment by credit card but the payment did not go through.

slayer2005
09-06-2008, 14:24
Can staff please post on whats happening with this order

SR9967-OVH
(number 4065616)
Order #: 3353