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IP of my trackers blocked


ODT
19-09-2010, 14:25
Still going on. Good thing is the trackers will be moved to another host within the next month. Hopefully it's not the whole subnet that's blocked

Andy.
15-09-2010, 23:05
Quote Originally Posted by Winit
Maybe they're blocked for a reason?
Maybe they are.
Would be nice of OVH to tell the guy why though, if not here then in the PM/ticket he raised.
He's been decent enough to contact OVH directly and been very upfront about past issues.

Least OVH can do is answer him back within a week or so.
Maybe the bad scanner is still there, but maybe it's OVH's stoopid script?
Now back in here trying to get that answer.

Same old story innit. No proper support so someone comes to the forum in sheer frustration.

ODT
15-09-2010, 20:15
It would be nice to know the reason. Supported with logs etc

Winit
15-09-2010, 19:56
Maybe they're blocked for a reason?

ODT
14-09-2010, 21:06
Still can't connect

Andy.
14-09-2010, 17:11
Can you explain more about the blocklists?
Will IP's still get blocked for weeks?
Can we view or search for the blocked IP's?

fozl
14-09-2010, 15:15
Quote Originally Posted by ODT
OK cheers. Thanks for your efforts
Should be sorted now, get back to us if not/blocked again though.

Andy.
12-09-2010, 19:18
Quote Originally Posted by fozl
The delay with this is due to new scripts being introduced. You may find yourself blocked for just a few more days, we can't remove the block at the moment I'm afraid.
Thanks for using us REAL CUSTOMERS as guinea pigs for your scripts.
Really helpfull that.
NOT!

In fact, it's pretty disgraceful.
I should be charging OVH for my time assisting them root out THEIR issues.

ODT
10-09-2010, 16:22
OK cheers. Thanks for your efforts

fozl
10-09-2010, 16:19
The delay with this is due to new scripts being introduced. You may find yourself blocked for just a few more days, we can't remove the block at the moment I'm afraid.

fozl
10-09-2010, 15:02
Quote Originally Posted by Andy.
Now you know why!
Still unresolved.
Still unresolved at the moment, it's not been forgotten about. The IP was re-blocked by a script I believe.

Andy.
10-09-2010, 14:00
Quote Originally Posted by jonlewi5
nothing like feeling unappriciated eh?
Now you know why!
Still unresolved.

fozl
08-09-2010, 12:17
Quote Originally Posted by ODT
And blocked again.

I'm totally lost here guys. Thanks for the efforts though
Looking into this again...

ODT
08-09-2010, 08:15
Well I removed the script and blocked that IP.

Andy.
07-09-2010, 21:45
Confirmed.

Are you sure you cleared that hack?
Maybe OVH banned the IP again?

ODT
07-09-2010, 20:29
And blocked again.

I'm totally lost here guys. Thanks for the efforts though

jonlewi5
07-09-2010, 16:17
Quote Originally Posted by fozl
oh.
nothing like feeling unappriciated eh?

fozl
07-09-2010, 16:11
oh.

Andy.
07-09-2010, 15:50
It is working.
Good work getting this resolved ODT.

fozl
07-09-2010, 10:51
good stuff.

ODT
07-09-2010, 10:50
I just checked again, and it seems to be working!!

Didn't receive any notice though

fozl
07-09-2010, 10:49
Quote Originally Posted by ODT
Any update? Cheers
I'm working on it. The IP is blocked, not yet sure if we need something more to get it un-blocked. I've related the actions you said you took.

ODT
06-09-2010, 12:12
Any update? Cheers

ODT
03-09-2010, 18:35
Sorry I didn't read that part. I left you a message on your profile, thanks

fozl
03-09-2010, 15:59
ODT, I still haven't got the email address we should look for in abuse@ovh.net, could you email us and tell us it so I can chase this up.

Andy.
03-09-2010, 15:09
12/8/10 was about 3 weeks ago!

So yeah.
As suspected.

OVH are using outdated blacklists which is awful because when server admins are trying to work out what the issue is with their OVH server they have to check their own configuration first to make sure it's not their config issue, which takes time (usually at the most inconvenient time!)

If OVH have a system that checks for bad scans and adds this to a blacklist then great, but why not refresh the list every 6 hours, or even 24 hours, but not weeks?!?!

Surely OVH can also be a little bit more dynamic than an invisible blacklist by providing us a way to check if an IP is blocked via the OVH Manager?

ODT
03-09-2010, 13:27
Problem occurs since 12-8...really hope its gets solved

Thelen
03-09-2010, 13:01
I had a user (perhaps it is you?) complain about this as well, definitely needs to be unblocked now its fixed...

Andy.
03-09-2010, 12:21
How intersesting!

I have posted in another thread about OVH blocking IP's for week(s) after the scans that caused the ban have stopped. ie when a site gets hacked and the owner fixes the issue, just like you!
This is a classic example and it would be interesting to know how long ago your site was hacked (or when you found out) and when was it fixed?

ODT
03-09-2010, 09:40
Thank you very much!

fozl
03-09-2010, 09:38
I'll look into it, you'll have to tell me where you emailed from, email us if you'd like.

ODT
03-09-2010, 08:23
Hello,

I operate two sports trackers:
worldboxingvideoarchive.com
cyclingtorrents.nl

Unfortunately due to an outdated wordpress version on another site on the server, an attacker uploaded a script and did some SSH scans.
I then blocked the attackers IP and removed the entire website using wordpress.
OVH blocked access from my trackers IP, and since many seedbox providers use OVH, a lot of them are unusable.

Since then I'm trying to get my IP unblocked, but sending e-mails to abuse@ovh.net(from a different IP ) did not result in a response.

Any suggestions what I should do?