[Thelen]

Yea that was the case.

[Nik_Doof]

Might be worth noting that OVH generally send out a rejection mail for payments that have matched a possible fraud criteria. With my old RPS I had issues with this every month, OVH usually sorted it out within a day or so.

Contacting customer services is a must.

[Thelen]

I guess we'll see soon. Maybe there was a problem with teh order or something :S

[Tz-OVH]

I put through an order, but instead of normal order email, I get:
We are sorry to inform you that your order has been
declined. Your order in the amount of £176.23 has not been processed.
For more information contact our customer service at
0207 357 6616.

---------------------
Order #: xxxxx

Any ideas?

I ordered from a non-UK IP last week, no issues.

[Thelen]

Not yet no. 2nd order I placed I didn't get confirmation of (but I haven't paid yet either).

[fozl]

Did you contact our customer services?

[Thelen]

I put through an order, but instead of normal order email, I get:
We are sorry to inform you that your order has been
declined. Your order in the amount of £176.23 has not been processed.
For more information contact our customer service at
0207 357 6616.

---------------------
Order #: xxxxx

Any ideas?