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Phone support


fozl
06-12-2010, 16:46
For todays issue, no not yet.

yonatan
06-12-2010, 15:41
please any kind of ETA for phone support?

LawsHosting
03-12-2010, 19:03
Thanks, whenever I have a problem (touch wood I don't mind), I'll test it.

Neil
03-12-2010, 12:19
Quote Originally Posted by LawsHosting
Could I ask what phone system you use please. As you know, I use a textphone (or minicom to put it politically correct), and somehow the system doesn't register the key-presses with whatever system the operators use.

I ask because I want to ask them if there are any compatibility issues between the two systems. Would like to know, not just for my sake, but yours too

Feel free to PM me.

Thanks.
Hi

If you call now it should be sorted, instead of pressing the buttons 1 or 2, just wait about 40 seconds and it will connect you to a support representative.

Neil
02-12-2010, 11:19
Hi

I will try and find this information our for you,

LawsHosting
02-12-2010, 10:33
Could I ask what phone system you use please. As you know, I use a textphone (or minicom to put it politically correct), and somehow the system doesn't register the key-presses with whatever system the operators use.

I ask because I want to ask them if there are any compatibility issues between the two systems. Would like to know, not just for my sake, but yours too

Feel free to PM me.

Thanks.

marks
01-12-2010, 15:43
Phone support has reopened.

marks
01-12-2010, 14:18
The support will be closed between 1:30pm and 2:30pm on 1 December 2010.

Sorry for the inconveniences.