[William]

ok thank you

[Neil]

thank you got it to to manager->your server->services->Parallels License->Plesk License->Download your license i got it thanks
by the way for how much time is my license? i see in my plesk panel that license expires on april 11 when i was buying i think i took for 1 month how it became till april?
thank you

Hi

The licence is valid to the same length as your server, so it will still expire on 1 month if you do not renew.

[William]

thank you got it to to manager->your server->services->Parallels License->Plesk License->Download your license i got it thanks
by the way for how much time is my license? i see in my plesk panel that license expires on april 11 when i was buying i think i took for 1 month how it became till april?
thank you

[William]

i have got my key in email then i go to my plesk->Tools and Utilities->License Manager
in License manager there is only 1 option to upload key no option to enter key
here i can't see enter key i can only see upload key but the key that i got in email was a word with letters+numbers so how can i insert key now.
i am using plesk demo key now how to insert my key there is no enter key option only there is upload key
i got key number in email how to make key file of that
please help me
thank you

[freshwire]

It can take a max of 72 hours for orders to be processed. Usually it will be shorter time.

[William]

any eta for the email to come?

[William]

still i didn't get order processed email

[Neil]

please any staff reply here

We have got them now, but only at 16:28, you will receive an email confirming when your order has been processed.

[William]

please any staff reply here

[William]

ok i am just waiting for the team to take a look now

[jonlewi5]

Haha no probs, i know i wouldnt like my passport shown online, but thats mainly because i look bloody scary in it

[William]

oh i forgot that sorry post updated thanks for the notification

[jonlewi5]

Id suggest you remove the urls in that post

[William]

if you say that see this picture i have sent the info before 30 minutes see this picture its my sent box picture:
IMAGE REMOVED AS ITS PURPOSE IS DONE
i think you got now?
thank you

[Neil]

i have sent them by email to billing@ovh.net so please review them and please put my order as soon as possible
thank you

We have not received anything on billing@ovh.co.uk or billing@ovh.net. Please can you confirm that you are sending it to the right address.

[William]

i have sent them by email to billing@ovh.net so please review them and please put my order as soon as possible
thank you

[marks]

we've requested the documents because the order was placed from India, just that. if you show us that you're really a UK individual, we'll put the order through. That's all.

[William]

sorry my mistake i had to send the details to billing@ovh.net i called now i have sent the details to billing@ovh.net please email me my license as soon as possible

[William]

hello i use kimsufi server i7-2T i just ordered plesk 10 license for linux 30 domains from my ovh panel after ordering i called ovh to verify if the payment is made they told to email 2 proofs: driving license and bank statement to billing@ovh.co.uk i did that its done at last friday
i sent the proofs at last friday still i didn't get any reply from ovh i also tried to call but everytime it said i was 1st in the line but no answer
please can any staff review my order and can send me my license to my email please
my nick: sw7167-ovh
my order number: 8976831
thank you