Originally Posted by
Sevenstars
Looks like in my Control Panel I never even had a "Order Pending" listed at all, EVER. I then get an email saying they need confirmation, I send it.. They deny me, then charge me, and still nothing shows on my account even after taking my money.
I wouldn't mind having the account if I was confirmed (of course server set to from day of fix +30days), but I have access to nothing after money was taken from me after denial...
Don't want to get my Credit Card company involved, but if that's what i have to do, just let me know.
ORDER #4144108
Thanks,
~Seven
Seven, can you tell me when you sent the authentication docs, and if it was to
customersupport@ovh.co.uk as we don't seem to have received them, please check this, and perhaps send them again to customersupport so we can process the order.
you will probably get automaticly refunded but this takes upto 30 days to process
Sevenstars
04-07-2008, 03:12
Looks like in my Control Panel I never even had a "Order Pending" listed at all, EVER. I then get an email saying they need confirmation, I send it.. They deny me, then charge me, and still nothing shows on my account even after taking my money.
I wouldn't mind having the account if I was confirmed (of course server set to from day of fix +30days), but I have access to nothing after money was taken from me after denial...
Don't want to get my Credit Card company involved, but if that's what i have to do, just let me know.
ORDER #4144108
Thanks,
~Seven