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Order Problems


S0phie
13-07-2008, 22:02
You are based in US. We do not deploy any servers in US.

www.ovh.co.uk is exclusively for UK residents. That is the reason why your orders were canceled.

http://www.ovh.co.uk/individual/item...ailability.xml

Thothren
11-07-2008, 16:52
Do you people not care that you are unable to signup customers? If customer service is this slow pre-sales, I can't imagine post-sales customer support.

IainK
10-07-2008, 20:45
Aund: www.ovh.co.uk/managerv3 login via that and select english on the menu.

OVH: Please fix the site so that the UK site doesn't go to french panel!

Aund
10-07-2008, 20:09
i have that problem i cnt get into to my ovh manger because its in french !!!!

Thothren
10-07-2008, 20:07
Been trying to order a dedicated server today numerous times. keep getting Error:

The billing country for your order doesn't correspond to the country of your customer account.

So I tried to get into the forums and registered. When I went to my email for forum registration I had a whole bunch of pending orders there. Each time I click the link, it takes me to a site in french. What do I need to do to process 1 of the orders and cancel the rest? The order numbers are:
4196038 which I want to complete
4195989 cancel
4195965 cancel
4195939 cancel
4195925 cancel