OVH Community, your new community space. pricing

20-12-2011, 17:40
I am all for the consumer but in this case it is written but not clearly:

An extension dedicated to businesses in the UK accessible to all individuals.
Note: .uk domain names are not registered for less than 2 years.

Register your domain name

Reservation time 2 years
Processing time Immediate
Domain size 3 to 63 characters
OVH accreditation

Creation 2.992.49*
Transfer Free
Renewal 2.99
Note the Creation fee is for the first year and the renewal fee is for the second year.

Totally unclear I know but it is there.

20-12-2011, 15:44

I've just been on to order a new domain, and the total came to 5.48 (without VAT). That means its 2.74 per year, however the domain page says they are 2.49 per year.

I know its only 50p (60p with VAT), but when your registering new domains it soon adds up.

Has anyone else noticed this?


Reply from customer services
Dear Craig,

I believe that is a mistake on our website and we do need to clarify it.

The prices are as follows:

2.49 for the first year;
2.99 for the second year,

which comes to a total of 5.48, excluding VAT.

This is something we're looking to clear up, but I can't tell you when it will be done I'm afraid.
Considering you have to buy the domain for 2 years, you would have thought that this would be somewhere on the site.