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My server in Rescue mode ACTIVE


WaQas
07-01-2012, 13:10
Thanky very much for reply
Problem already resolved

Myatu
07-01-2012, 13:03
You need to use SSH (or PuTTy if you're a Windows user) to access your server. Read http://help.ovh.co.uk/RescueMode#link6 for more information about mounting your partition(s) before retrieving the data.

WaQas
05-01-2012, 12:34
Quote Originally Posted by Neil
Hi

Its not a UK Customers server, but reply to the ticket explaining the situation and they will see what they can do.
We tried to submit support but they are not replying
and also .. i try to call them but they transfer my call to next to next department...

i don't know that what to do. .Please help me what to do.

Neil
05-01-2012, 12:16
Hi

Its not a UK Customers server, but reply to the ticket explaining the situation and they will see what they can do.

WaQas
05-01-2012, 11:29
Quote Originally Posted by Neil
Hello

Please check the ticket that was created, several times since 2011-10-13 your server has been hacked.

This time the reason was:

Max Out: 737.5 Mb/s (DOS Attack)

You should reply on the ticket if you have any questions.
Yes i can see it..
But sir i need data from server
I am really very very worried.. i have very sensitive clients data
they are worried..

Please let me know that how can i get data from my server.. i tried much but i didn't find any data...

if you please active my server in any mode to get backup from there

i really need my backup.

I tried many time to call but i don't know how can i explain my problem to them. please do some thing that i need backup from server.

Neil
05-01-2012, 11:25
Hello

Please check the ticket that was created, several times since 2011-10-13 your server has been hacked.

This time the reason was:

Max Out: 737.5 Mb/s (DOS Attack)

You should reply on the ticket if you have any questions.

WaQas
05-01-2012, 08:29
Hello ,

data center automatically activated rescue mode to get your back and then re-install it..

but they provide me FTP informatio.. and i didn't find any of my data in

/mnt/
There are only 321 MBytes.
No any data.


what i do???