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marks
23-04-2012, 17:58
well, there is a smaller block assigned to the server. Just check that if that's part of the block you need removed. Just make sure you explain it to the support.

bigmedium
23-04-2012, 16:37
Thanks for the help Marks and quick reply.

I've sent an email to OVH.ie

Yeah the IP's cant be blacklisted as they are Free RIPE Failover IP's, meaning they have not been assigned an IP block yet.

marks
23-04-2012, 16:23
there might be a misunderstanding because of the language. FR support doesn't normally take emails in English.

If you want English support, contact support@ovh.ie

I don't think there would be any problem on getting that block removed. Though, as they mention, make sure that the IPs don't have any blacklisting, like in here:

http://multirbl.valli.org/

bigmedium
23-04-2012, 16:04
Hi

Here is the following correspondance with OVH FR support. Just wonder if there is anyone from OVH UK that can help me explain to them what i want to do:
- Cancell the 24 RIPE Failover IP's That i have in excess on the server.



Yes this is correct.

I had to create a /29 block for my server to get it runing again.

On my account i now have 24 RIP Faileover ip adresses available.

On my billing, i am billed this:

Mise à disposition de 32 IP FailOver RIPE expire le 04-05-2012

Shouldn't this be 8 IP FailOver RIPE?


Dear Sir or Madam,

You have ip ripe présent on your server :
91.121.83.177 /29 this block, can you check vmac,reserve and blakc list?

You have just 8 ip present on your server and billed.

Thanking you, I remain at your disposal.

Yours faithfully,
OVH Customer support
Julien L



Hi.

The 24 free RIPE Does NOT have any ip adresses asigned from RIPE! They can therefore NOT have any reverse, vmac or can be blacklisted.

I just want to remove those 24 unspent RIPE Adresses from the server and being billed for the 8 i have i use now!






Dear Sir or Madam,

Please can you remove your vmac, reverse and check if you ip was'nt blacklisted and confirme me this point, and write all ip adress who we can cancel.


Thanking you, I remain at your disposal.

Yours faithfully,
OVH Customer support
Julien L



Hi.

I would like the 24 available IP FailOver RIPE left to be cancelled.



Dear Sir or Madam,

Can you remove your vmac, reverse and check if you ip was'nt blacklisted, and write all ip adress who we can cancel.

Thanking you, I remain at your disposal.

Yours faithfully,
OVH Customer support
Julien L



Hi.

How do i do that? I cant se an option in the manager, and i cant order another dues to the max limit of IP's on kimsufi is 32, and it's at max now.




Dear Sir or Madam,

You cant change your range.But you can add another and cancel the oldest .

Thanking you, I remain at your disposal.

Yours faithfully,
OVH Customer support
Julien L



Thanks for the help so far.
One last question

I want to reduce the number of RIPE IP Failover adresses to 8 that is billed on my server, can i do that or do you have to do it from your location?

If you must do it, could you please reduce it to 8.





Dear Sir or Madam,

You /27 was cancelled like you have demand.
Now you have 32 ip faiover free on your manager.

Thanking you, I remain at your disposal.

Yours faithfully,
OVH Customer support
Julien L



Hi thanks for the help so far.

I still se under invoices the following under the server:

Service DEDICATED_OPTION/FAILOVER_RIPE (ks352532.kimsufi.com-ipsuppripe1) : 2012-05-04 03:00:10

Is tihs going to go away after a short while?

I wanted to cancell the whole block, is this possible?




Dear Sir or Madam,

it's done.

Thanking you, I remain at your disposal.

Yours faithfully,
OVH Customer support
Julien L



Hi.

All vmac have been removed and reverse have been removed

Block:
176.31.48.0 / 27


Could you cancell this block?

Can you reorder a /29 block or should i do that?




Dear Sir or Madam,

Can you remove vmac and check your reverse and confirm all you adress?

Thanking you, I remain at your disposal.

Yours faithfully,
OVH Customer support
Julien L


____
domain = ks352532.kimsufi.com
nic = ss37907-ovh
language = en
______
Hi. I currently have a /27 RIPE Block on my server.

I Would like to cancel this IP block and order a /29 instead. How do i do that?