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Blocked IP tickets?


Thelen
09-04-2013, 05:13
Tried that, doesn't work, says invalid ticket or whatever in french.

Just made a ticket.

edit:
dafuq, just worked when I tried it a 2nd time, and I realise why it didn't show up, for some reason the replies/ticket is from a month ago anti-hack.. lol. derp them and me.

zimsters
08-04-2013, 15:56
Their system's pretty crap that way. Copy the URL in the email and replace the .co.uk with .com. It works with the ovh Ireland tickets, should work with France.

Thelen
08-04-2013, 06:57
Dear Customer,

We have updated ticket 1318xxx further to the intervention.

Do not reply to this email, please use the web interface:
https://www.ovh.co.uk/managerv3/serv...cketId=1318xxx

For your information, your client ID is: xxxx414-ovh
This is a .com/fr account, I cannot see it anywhere inside https://www.ovh.com/managerv3/

and the NIC won't work on .uk managerv3.

Tried emailing back support, but they said
he address that you just used to contact our service
client is no longer valid.

In order to improve our services and process your request
soon as possible, a single address is now available
on our website.

Visit http://www.ovh.com/fr/support/ and send us
your message directly.
Still have trouble with a .com acc getting proper support, can someone post the official best practice way of handling all this stuff?