[makno]

well had it connected last wednesday, and had no pc until last night so running tests at the moment. any tests suggestions are appreciated

[Kacotet]

@makno Looks like an interleaved connection.

ADSL article, same applies to VDSL2: http://www.kitz.co.uk/adsl/interleaving.htm

[rickyday]

Doesn't it take a while for the line to settle down? like with ADSL? pings are quite high...

[makno]

yeah to e honest i was really disappointed at plusnet for the router provided (thompson TG582n )

i had the same one provided by BE and i was expecting something a bit better considering it's FFTC and all you do is use up a LAN port to connect the router to the BT box...

[Andy]

Ah sorry, I mis-understood It sounded like you were being negative and the only bad thing I could see was latency

Looks like your router is the major player in that though looking at your traceroute...

[makno]

Post a traceroute as well. Latency on it's own isn't an indication of a problem with OVH.

I was not disappointed btw, the "what most concernes me" meant what i'm most interested in as most of my traffic is to/from my dedi, anyway:

Pinging proof.ovh.net [188.165.12.106] with 32 bytes of data:
Reply from 188.165.12.106: bytes=32 time=24ms TTL=55
Reply from 188.165.12.106: bytes=32 time=23ms TTL=55
Reply from 188.165.12.106: bytes=32 time=23ms TTL=55
Reply from 188.165.12.106: bytes=32 time=23ms TTL=55

Ping statistics for 188.165.12.106:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 23ms, Maximum = 24ms, Average = 23ms

Tracing route to proof.ovh.net [188.165.12.106]
over a maximum of 30 hops:

1 59 ms 99 ms 99 ms dsldevice.lan [192.168.1.254]
2 20 ms 19 ms 20 ms lo0-central10.pcl-ag05.plus.net [195.166.128.186
]
3 20 ms 20 ms 20 ms link-a-central10.pcl-gw01.plus.net [212.159.2.17
6]
4 77 ms 19 ms 19 ms 208.core.access.plus.net [212.159.0.208]
5 42 ms 20 ms 20 ms ae1.ptw-cr01.plus.net [195.166.129.0]
6 * * * Request timed out.
7 24 ms 24 ms 24 ms rbx-g2-a9.fr.eu [91.121.131.181]
8 24 ms * 24 ms rbx-s3-6k.fr.eu [213.186.32.166]
9 23 ms 24 ms 23 ms proof.ovh.net [188.165.12.106]

Trace complete.

[Andy]

Post a traceroute as well. Latency on it's own isn't an indication of a problem with OVH.

[makno]

well in the end i went for plusnet FTTC and here is the test from OVH (what most concernes me):

Last Result:
Download Speed: 72849 kbps (9106.1 KB/sec transfer rate)
Upload Speed: 14627 kbps (1828.4 KB/sec transfer rate)
Latency: 48 ms
19 August 2013 16:46:04

[jonlewi5]

Im going to jump on this thread.

Im moving to cambridge area end of this month. Never had a BT phone line (lived in hull) so could do with some suggestions for isp's?

Im a heavy user. Last month downloaded over 1TB (lost a drive in my NAS...should have used mirroring)

oh and if possible would like a /29

[Kacotet]

Thats where their fair use policy comes in

What do you think FUP stands for?

[rickyday]

40Mb max speed possible for me at my address.

Not sure if its worth bothering with now with such low speeds

[Nettus]

Thats where their fair use policy comes in

Nope. They wouldn't be able to advertise as truly unlimited if they were to include a bandwidth FUP/AUP in the t&cs.

[Kacotet]

What about AUP of FUP? to trip me up?

Nope. They wouldn't be able to advertise as truly unlimited if they were to include a bandwidth FUP/AUP in the t&cs.

[rickyday]

I'll correct you.

Truly unlimited providers:

BT
TalkTalk
Sky

What about AUP of FUP? to trip me up?

Don't want to order Sky Unlimited for instance if there is an AUP and they can send you a letter anytime because you have downloaded "too much" in their eyes.

[Jedi]

I'll correct you.

Truly unlimited providers:

BT
TalkTalk
Sky

You missed Plusnet off that truly unlimited list.

[Jedi]

Very impressive, what are the speeds like?

I am looking for a second connection just to fiddle around with, if they are that cheap I might take the plunge with a Fibre connection as well as VM, being the geek I am

I get around 11Mbps down and 1Mbps up as I'm out the back of beyond!

[Kacotet]

Correct me if I am wrong

I'll correct you.

Truly unlimited providers:

BT
TalkTalk
Sky

[rickyday]

I have the TalkTalk Essentials package, I got it for £3.25 per month for 12 months.

Last month I did 300GB and this month I'm close to 400GB.

Very impressive, what are the speeds like?

I am looking for a second connection just to fiddle around with, if they are that cheap I might take the plunge with a Fibre connection as well as VM, being the geek I am

[Jedi]

I have the TalkTalk Essentials package, I got it for £3.25 per month for 12 months.

Last month I did 300GB and this month I'm close to 400GB.

[rickyday]

I would love to hear from some Talk Talk Unlimited users under £5 per month for "unlimited"

As they say if it sounds too good to be true, it normally is

[rickyday]

Sod all bandwidth. This is why VM's traffic management system exists.

http://craigswebsites.co.uk/ping/

Have a look at the VM graphs. They aren't pretty.

Enough bandwidth for me!

I am quite happy with the 125Mb I receive from VM, and even when shaped perfectly happy as the shaped connection is still FASTER than anything else and other ISP can offer me in this location

Also there arent too many ISPs out there UNLIMITED or LIMITED that allow their users to download 2TB per month without even a peep of a moan or letter, most would be on your back straight away with the FUP and AUP.

I presume even the UNLIMITED ISPs still have those little chesnuts in the contract?

Correct me if I am wrong

So yes another recommendation from VM from me

[ConnerT]

Well i have had a pretty good time with Plusnet (plus.net) and their sturdy UK Fibre Unlimited Package was just right for me , fortunately we already had the cable installed down our street last year !

They are definitely worth a look !

[Kacotet]

He is on PlusNet 100/30! apologies for my bull

But yes he did get throttled when trying to host a basic website from his connection, might help any potential customer

This is some sort of beta/testing FTTP package. The public Plusnet FTTC packages are up to 80/20 & truly unlimited. They do not throttle.

Always makes me wonder how many customers are on the 120Mb top tier package in my area, and how much bandwidth the UBRs can actually provide?

Sod all bandwidth. This is why VM's traffic management system exists.

http://craigswebsites.co.uk/ping/

Have a look at the VM graphs. They aren't pretty.

[rickyday]

You reach max speed because your provider is relying on a significant percentage of the customer-base to not max our their connections at the same time.

Nothing wrong with TT LLU & Fibre. They wouldn't have gone truly unlimited if they had congestion issues on their network.

Always makes me wonder how many customers are on the 120Mb top tier package in my area, and how much bandwidth the UBRs can actually provide?

How many 120Mb customers using their connection for 2 or 3 hours at the same time would it take to saturate the bandwidth? I guess it all depends on how many UBRs are in the area for starters.

I think its bloomin marvellous tbh that I can have a 120Mb (in practice 125) in this day and age for around £20 and that is all down to the fact that ISPs do indeed oversell. I am glad they do because I wouldn't want to fork out for a 120Mb dedicated line, just think about how much that would cost brings tears to my eyes

[rickyday]

Kacotet I was indeed talking bull lol.

He is on PlusNet 100/30! apologies for my bull

But yes he did get throttled when trying to host a basic website from his connection, might help any potential customer

[Kacotet]

I always reach maximum speed, so it can't be that oversold. Remember that I'm probably running on the same backhaul that the fibre is running off given my exchange is FTTC enabled. My friend who is on the same exchange and has FTTC always reaches his full sync speed of 58Mbps.

All broadband is massively oversold anyway, the difference is that some ISP's manage it better than others. Talktalk for example is crap compared to BT, Zen, etc.

You reach max speed because your provider is relying on a significant percentage of the customer-base to not max our their connections at the same time.

Nothing wrong with TT LLU & Fibre. They wouldn't have gone truly unlimited if they had congestion issues on their network.

[rickyday]

Bull. They don't even offer 100/100 to residential customers.

I will speak to him, he lives in Milton Keynes and was put on some kind of trial which has now ended, it might not be 100Mb up, might be wrong on that, definitely 100Mb downstream I will get some more information from him! FTTP I believe, but will get clarification.

[Andy]

I always reach maximum speed, so it can't be that oversold. Remember that I'm probably running on the same backhaul that the fibre is running off given my exchange is FTTC enabled. My friend who is on the same exchange and has FTTC always reaches his full sync speed of 58Mbps.

All broadband is massively oversold anyway, the difference is that some ISP's manage it better than others. Talktalk for example is crap compared to BT, Zen, etc.

[Kacotet]

I would never go with an ISP now who has a GB cap, ever. My usage should not have to change because I have a cap. As I've always said before, if they can't supply you the max speed all of the time they shouldn't be selling you the line speed.

Your unlimited service is massively oversold. The support that Zen offers is second to none. The target market is small to medium businesses.

[Andy]

Yeah that's my only problem if I have a failure and need to restore, my upload is 768Kbps. Thankfully I have a friend on FTTC, and FTTC is coming soon to me (cabs are in as of 2 weeks ago). Work has 100Mbps both ways but I don't think they'd be keen on me using it for personal purposes.

[Trapper]

It is horses for courses...

(wandering off subject) My backups from OVH and Home are taken by a server at www.rapidswitch.com. I have suffered twice (I know I don't learn) by having a backup system inside OVH.

Pulling this data from my home-office got a whole lot easier on FTTC with "20 up".

~Trap

[Andy]

For me I average 500GB or so, so a cap would be no good to me. I backup my server to home because I don't trust OVH or their services with my data backups. By the way, this is all done on an unlimited 8Mbps connection from BT.

[Trapper]

I'd much rather have An unlimited 8Mbps ADSL than 80Mbps with a 100G cap, etc.

I guess this depends on how you use your broadband. "All in" my dl's are about 25-30G a month. So for me 80Mbps must be better, as anything DL'd just arrives quicker...

~Trap

[Andy]

I would never go with an ISP now who has a GB cap, ever. My usage should not have to change because I have a cap. As I've always said before, if they can't supply you the max speed all of the time they shouldn't be selling you the line speed.

I'd much rather have An unlimited 8Mbps ADSL than 80Mbps with a 100G cap, etc.

This said, I have heard nothing but good about Zen, so if caps don't bother you... But I would never go with them.

[Trapper]

If it is service you are after, try www.zen.co.uk or www.eclipse.net.uk

I have a connection from each of these and get very reliable results.

I chose my suppliers based on calling about a dozen different providers' help lines. These both answered within seconds, and I got through to someone who really spoke English...

Both of my connections are capped at 100G pcm. Eclipse however do not count overnight and weekends, so all my major file backups and movements are scheduled overnight.

~Trap

[Andy]

That doesn't mean you can't get a business line to residential premises. They're just a bit weary of it. My friend has business FTTC 80/20 with 5 IP's etc. But to get 100/100 it would have to be FTTP I think, as I don't think FTTC goes that high on upload.

[Kacotet]

I also have a friend in Milton Keynes with BT Fibre (100Mb/100Mb) and he attempted to host a small website on his connection consisting of one http page and one file (100Mb) and within 30mins BT had throttled it according to him.

Bull. They don't even offer 100/100 to residential customers.

[makno]

not a hardcore leecher so i'm not looking to have a massive usage, biggest downloads are from origin and steam... on the other hand me and my girlfriend watch a lot of movies on netflix and had problems before with virgin media. infact we never managed to watch a movie as we got tired of it buffering all the time.

on the other hand i do a lot of backups and uploads so a nice bump in up speed will be nice.

BT doesn't sound like an option as i got tired of getting through to their indian call centers everytime, don't get me wrong when i say this as i'm an immigrant too and i have no issues with indians however having been a victim of outsorcing i am not too keen on supporting this type of business.

So far the best option seems to be plusnet with we we had broadvband for 5 years in the past and always had good costumer service, it's not 100/10 Mb but i guess i can settle for 80/10

not sure i'll be able to talk to my neighbours as i'm picking up the keys of the new flat in 4 days but won't be able to move in until next sunday the day i leave my current place so kind of need to get things sorted before i head out of here as i'll have no internet until i get hooked up.

[rickyday]

I would recommend the original poster of this thread talks to his neighbours about their connections and experiences.

Of course it will all depend on what type of user the OP is, hardcore leecher like myself of very light user.

I also have a friend in Milton Keynes with BT Fibre (100Mb/100Mb) and he attempted to host a small website on his connection consisting of one http page and one file (100Mb) and within 30mins BT had throttled it according to him.

[Andy]

I guess so

[rickyday]

Virgin is good when it works, but their traffic management, application management, and poor support when things go wrong ruin it. I'd never go on Virgin if FTTC was available.

guess I am just lucky then Andy

[Andy]

Virgin is good when it works, but their traffic management, application management, and poor support when things go wrong ruin it. I'd never go on Virgin if FTTC was available.

[rickyday]

Loyal customer of Virgin Media for over 10 years, flawlessly connection over that period.

125Mb connection here with 12Mb upload (yes they have traffic management policy but you don't even notice it on the top tier connection)

Ive downloaded 1TB for a few months and never had any trouble or nasty letters about my downloading habits.



Cannot recommend them enough, I can host a file on my server in RBX and I can max out my connection with one thread over HTTP, now you cannot grumble with that

[Neil]

uhm it seems all bt infinity come with 18months contract, same is for plusnet. just wondering what early cancellation fees might be

You can take the BT contract to a new property and you will not pay any charges, if you do cancel it will you have to pay early termination charges. Also, if you do need a new line in the property BT wave the £130 charge and last time I checked some charged for this so worth checking.

[macole111]

Mine changed about 5 times going back 3 months each time.

Not really sure why, when I called them up they just said it was openzone' issue so they didn't know anymore than me.

Also it was from the second half of Dec to May time ish from when the cab appeared at the end of the street to when I could order it.

Great service really when you do get it.

-macole111

[Andy]

My cab was installed last week but it's not live yet. How long was your cab -> live time? BT estimate July to end of 2013, but that's changed 3-4 times already...

[macole111]

I waited 2 years for my cab to go live, don't trust their estimates, but as BT have a monopoly pretty much (no virgin down my street) whoever I go with I had to wait - and I live in a largish town on Oxfordshire.

-macole111

[Andy]

Call them and asking is your best bet I think. If you're moving then you're usually OK and you can get out of it, especially if they don't provide to your new address.

[makno]

uhm it seems all bt infinity come with 18months contract, same is for plusnet. just wondering what early cancellation fees might be

[Andy]

You do. BT do have a corporate NAT thing going for a small number but you can opt out. Not sure if it even applies to FTTC though.

[makno]

do you guys know if with the fibre packages you get a pubblic ip too? my concern is that with my previous fibre provider they used nat and that created more problems than anything else

[Andy]

BT have no limits if you go with the higher packages. Fibre is pointless if you don't...

[Kacotet]

Plusnet. Cheaper than BT.com and they have UK support.

EDIT: If you need a 12 month contract, Sky Fibre is probably the best option.

[makno]

i was looking at bt but i?m a bit worried about their data limits and 18mponths contract, don't really want to sign up for longer than 12 months as might be moving again next summer

[Andy]

Go with BT then you're straight onto their fibre network with no quibbles. That's what I'm doing, I'm just waiting for my cab to go live. I switched from BE to BT when the whole Sky buyout started.

[makno]

Hi guys,

i'm about to move to a new place and looking to chang provider, unfortunately we were with BE which was pretty good but they have now sold to sky so won't be able to get the same deal anymore.

Any suggestions as to what could be the best price/service around?

I know the new house has fibre access so i'm thinking about sky fibre or virgin but not so sure about their network as had bad experiences in the past with fibre.

Care to share your experience?