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How long for refunds?


rickyday
14-08-2013, 23:25
Quote Originally Posted by Jasgriff
Blimey he got banned?

If this for the same server that just needed switching to 100mb or was it different?
Yup a mSP I believe.

Well that's one less on order, get ready to order mine tomorrow

Its a dog eat dog world!

Good to see he settled his OVH bill as well, good to see one positive come out of his visit here

Jasgriff
14-08-2013, 19:49
Quote Originally Posted by megaukhost
ccc
Blimey he got banned?

If this for the same server that just needed switching to 100mb or was it different?

Andy
14-08-2013, 18:17
Thank you Sophie.

S0phie
14-08-2013, 18:16
Quote Originally Posted by Andy
30 days is unacceptable, especially when my order was carried out over paypal. A refund can be issued without a delay. I was told specifically "a few days" for my order yet I still haven't had it, and my e-mail today has been ignored (sent it early this morning).
We aim to refund our customers as soon as possible and "Up to 30 days" as the legislation says.

Your email is in my box and I'm sorry for being late in replying to it. Your refund is still being processed and I chased one of my colleague. I will get back to you by email as soon as it's done.

Andy
14-08-2013, 17:45
30 days is unacceptable, especially when my order was carried out over paypal. A refund can be issued without a delay. I was told specifically "a few days" for my order yet I still haven't had it, and my e-mail today has been ignored (sent it early this morning).

JakeMS
14-08-2013, 16:45
Quote Originally Posted by cartwright118
Many people receiving their servers today. Too bad you cancelled your order :-/
That is sods law for you .

cartwright118
14-08-2013, 16:34
Quote Originally Posted by megaukhost
I call try get my order activated again.
Many people receiving their servers today. Too bad you cancelled your order :-/

megaukhost
14-08-2013, 15:08
ccc

S0phie
14-08-2013, 13:55
If you're asking for the order I cancelled to be re-opened I'm afraid that it's not possible.

megaukhost
14-08-2013, 13:52
I call try get my order activated again. If your boss wasn't lieing people could make clearer decisions.

S0phie
14-08-2013, 13:49
Sorry if I misread your email, maybe you should have sent it on Friday since we cannot give any ETA.

megaukhost
14-08-2013, 13:32
Did say not to cancel if I couldn't get it by friday in email like how you can answer me now I canceled my server lol. There is also regulation on misleading people on availability like you guys have been doing on twitter shame you don't take that one up to.

S0phie
14-08-2013, 13:20
Refunds may take up to 30 days as stated in the Distance Selling Regulations.

megaukhost
14-08-2013, 13:03
I canceled my order says its canceled how long refund take?