Andy.
22-09-2008, 13:45
Originally Posted by Dave
The security procedures (documented or not documented) are in place to protect OVH's business, a dedicated server can be used for so many different illegal activities and OVH need to protect them self's by knowing who you really are.
I think you're misguided to say ovh need to protect themselves from illegal activities. I think ovh are more concerned about the amount of credit card fraud and the request for documents is ovh's overblown response to this problem.
Personally I think you need to call them and speak to them personally to resolve your problems or find a different host with more lax security checks and sign up under the alias "Mr Smith".
OVH are a multinational company who will no doubt have certain document handling and storing procedures in place as part of their data protection policy, if you'd rather find another host who resell someone else's servers and who is actually a spotty 14 year old working from his bedroom after school then good luck.
On a less serious note after this post I've got this image of you in my head on a night out going into your local kebab shop and asking for the food safety and hygiene certificates, watching them wash their hands before they make your food.
At the end of the day ovh are cheap, that's why i'm here, but you have to fight tooth and nail to get any kind of support and the systems used to manage and set up accounts are awful. For instance, no ticket support. Support is all email based.
It's this less than fantastic infrastructure that sits BEHIND the servers we rent that has me worrying when very important documents are requested by ovh.
On a positive, the servers themselves are excellent, the prices are excellent.
By the way,
"Paranoia is a disturbed thought process characterized by excessive anxiety or fear, often to the point of irrationality and delusion."
if i could read a satement somewhere that tells me what the policy is at ovh I wouldn't have to ask, so that makes me paranoid for asking? figures.....