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Delivery update for SP servers - please give us one


andha
26-08-2013, 20:17
I ordered in gra on the 11th and haven't received it. Other people who ordered in gra last week. Have already received there's. So surely I should have received mine before the people that ordered after me. For the same server and the same data centre ?

jtreal
26-08-2013, 20:13
Quote Originally Posted by andha
I think its a bit of a joke right now. Considering people who ordered after me have there sp in gra and I don't
I ordered in GRA and I still don't have it. Obviously the DC with the fewest orders will deliver faster, its common sense.

andha
26-08-2013, 19:41
I think its a bit of a joke right now. Considering people who ordered after me have there sp in gra and I don't

AndrewNylon
26-08-2013, 19:37
Quote Originally Posted by rickyday
He said he wishes he was just like you Andrew and had your forum etiquette.
That's cute

rickyday
26-08-2013, 19:29
Quote Originally Posted by AndrewNylon
This message is hidden because Jasgriff is on your ignore list.
He said he wishes he was just like you Andrew and had your forum etiquette.

AndrewNylon
26-08-2013, 19:26
This message is hidden because Jasgriff is on your ignore list.


Jasgriff
26-08-2013, 19:06
Quote Originally Posted by rickyday
Always the option of cancelling an order
Don't turn into Andrew

rickyday
26-08-2013, 18:02
*not wasting breath any longer*

LawsHosting
26-08-2013, 18:01
Quote Originally Posted by rickyday
Always the option of cancelling an order
That reply was just as useful as this reply

rickyday
26-08-2013, 17:54
Always the option of cancelling an order

FrenchTart
26-08-2013, 17:52
Quote Originally Posted by AndrewNylon
The OVH UK team can't tell you anything because they don't know themselves...

The only guy that knows is oles (CEO), and he's french.

This is the only update on the matter: http://forum.ovh.com/showpost.php?p=561492&postcount=4
Thanks. I'm aware of that post and unfortunately it doesn't address the issue I've raised.

I appreciate your help and to be honest I think you're completely correct. I don't think that this is how the situation *should* be though and I would really like a better response from OVH (which, let's face it, is unlikely to happen).

rickyday
26-08-2013, 17:51
His engineers brief him as well, and I am sure they are giving him earlier dates to keep him happy!

Telling the boss what he wants to hear.

AndrewNylon
26-08-2013, 17:44
The OVH UK team can't tell you anything because they don't know themselves...

The only guy that knows is oles (CEO), and he's french.

This is the only update on the matter: http://forum.ovh.com/showpost.php?p=561492&postcount=4

FrenchTart
26-08-2013, 17:30
According to OVH's previous update (19/08/2013) the mSP servers in GRA should all be delivered by now. They clearly haven't been and there has been a resounding silence from OVH on the matter.

Please can you update your customers with regards to what is going on. Really, it's customer service 101.