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To those receiving their mSP's and speed is slow...


Marc
05-09-2013, 18:49
Quote Originally Posted by marks
As posted in previous announcements and posts, the delivery of mSP could be done through 100Mbps switches, to speed them up. Eventually, you'll get the 200Mbps on all the mSP servers.

keep an eye on status.ovh.net, where we'll inform of any updates on this.
OVH really is painting itself to be a bunch of clowns. You guys seriously need to work on your communication.

Amico500
05-09-2013, 18:25
Hi,

I just got the server back again, after OVH looking at it and they have fixed the issue, it is running brilliantly Here was the output of a 100MB File:

--2013-09-05 18:23:31-- ftp://ftp.ovh.net/test.bin
=> `test.bin.1'
Resolving ftp.ovh.net (ftp.ovh.net)... 213.186.33.9
Connecting to ftp.ovh.net (ftp.ovh.net)|213.186.33.9|:21... connected.
Logging in as anonymous ... Logged in!
==> SYST ... done. ==> PWD ... done.
==> TYPE I ... done. ==> CWD not needed.
==> SIZE test.bin ... 104857600
==> PASV ... done. ==> RETR test.bin ... done.
Length: 104857600 (100M) (unauthoritative)

100%[======================================>] 104,857,600 70.3M/s in 1.4s

All fixed

geoffreyc
05-09-2013, 17:00
@RapidSeeds
Could in this sentence is not used in the past tense, rather it describes a possibility.
In this particular sentence, "could" would not be replaceable by "can" (which you seem to be saying), as it would change the meaning of his message. Using "can" would imply that the servers have the ability the be delivered in 100mbps(which is a truth but beside the point). On the other end, the way Marc used "could" here indicates that there is (presently, not in the past) a possibility that the server will be delivered with 100mbps.

FrenchTart
05-09-2013, 16:07
Quote Originally Posted by RapidSeeds
You have misunderstood the post.
He said "could". This is past tense.

Meaning that 100mbit option is no longer on the table.

Read carefully.
The "read carefully" part of your post is a little ironic given that you've misunderstood the post.

Please re-read everything and pay special attention to the dates of posts.

To summarise:
  • Oles announced that 100mbit was no longer happening (even for those that had already selected it (I was amongst those affected by this)).
  • Some time later (i.e. in the past few days) some mSPs have been delivered with slower than expected network connections.
  • Today Mark has stated that some mSPs *could* (which would indeed suggest past tense...unless you 'read carefully' the next sentence) be delivered with only 100mbit ports.
  • This means that without any warning customers are now in some cases being provisioned mSPs on 100mbit lines and will have to wait for their promised 200mbit, which will be provisioned "eventually".


I'd be happy enough with an mSP with 100mbit for now (rather than wait even longer) but I would love it if OVH communicated clearly with customers even more.

RapidSeeds
05-09-2013, 15:48
Quote Originally Posted by FrenchTart
Exactly. Another example of the awesome communication to customers that OVH is famous for. Sigh.
You have misunderstood the post.
He said "could". This is past tense.

Meaning that 100mbit option is no longer on the table.

Read carefully.

FrenchTart
05-09-2013, 12:23
Quote Originally Posted by geoffreyc
Only two weeks ago we were told that getting 100mbps was no longer on the table?
Exactly. Another example of the awesome communication to customers that OVH is famous for. Sigh.

geoffreyc
05-09-2013, 12:18
Quote Originally Posted by marks
As posted in previous announcements and posts, the delivery of mSP could be done through 100Mbps switches, to speed them up. Eventually, you'll get the 200Mbps on all the mSP servers.

keep an eye on status.ovh.net, where we'll inform of any updates on this.
Only two weeks ago we were told that getting 100mbps was no longer on the table?

marks
05-09-2013, 12:05
As posted in previous announcements and posts, the delivery of mSP could be done through 100Mbps switches, to speed them up. Eventually, you'll get the 200Mbps on all the mSP servers.

keep an eye on status.ovh.net, where we'll inform of any updates on this.

Balsca
05-09-2013, 11:30
Speed ahows 100mbit here. However was downloading at 700mbit and uploading at 200mbit. However the speeds seem to be a hit random today and alot slower

Gomjaba
05-09-2013, 10:03
Why you need to collect all that for them to find out that you are on the wrong link is beyond me ...

raxxeh
05-09-2013, 04:57
Quote Originally Posted by Trapper
For Comparison: From my Windows 2008 R2 Web Ed. SP Best Of in RBX4:

(This one I requested "quicker at 100Mb")

C:\>wget http://ipv4.rbx.proof.ovh.net/files/100Mio.dat
--2013-09-04 21:40:26-- http://ipv4.rbx.proof.ovh.net/files/100Mio.dat
Resolving ipv4.rbx.proof.ovh.net... 188.165.12.106
Connecting to ipv4.rbx.proof.ovh.net|188.165.12.106|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 104857600 (100M) [application/octet-stream]
Saving to: `100Mio.dat'
100%[======================================>] 104,857,600 11.2M/s in 8.9s
2013-09-04 21:40:35 (11.2 MB/s) - `100Mio.dat' saved [104857600/104857600]

Have not worked out the equivalent of "ethtool eth0" yet (but I do use wget, so give me a break )

~Trap
A screenshot of the NIC connection speed is enough. That's all we want to see from ethtool.

Trapper
04-09-2013, 22:46
For Comparison: From my Windows 2008 R2 Web Ed. SP Best Of in RBX4:

(This one I requested "quicker at 100Mb")

C:\>wget http://ipv4.rbx.proof.ovh.net/files/100Mio.dat
--2013-09-04 21:40:26-- http://ipv4.rbx.proof.ovh.net/files/100Mio.dat
Resolving ipv4.rbx.proof.ovh.net... 188.165.12.106
Connecting to ipv4.rbx.proof.ovh.net|188.165.12.106|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 104857600 (100M) [application/octet-stream]
Saving to: `100Mio.dat'
100%[======================================>] 104,857,600 11.2M/s in 8.9s
2013-09-04 21:40:35 (11.2 MB/s) - `100Mio.dat' saved [104857600/104857600]

Have not worked out the equivalent of "ethtool eth0" yet (but I do use wget, so give me a break )

~Trap

MrAbz
04-09-2013, 21:06
Manager showing 100Mbit connection or you have a slow connection on your shiny new mSP? Read on.

I had an email exchange with support this morning. You need to provide this information to customersupport@ovh.co.uk :

1) At least 3 speedtests from proof.ovh.net (no not the applet, a file):

Code:
wget http://ipv4.rbx.proof.ovh.net/files/10Mio.dat
Most important part is the last output showing the size, speed, and time taken. You can grab any large file from the tubes as you desire, though OVH has kindly offered files of various sizes for you to test with.

2) The output of:

Code:
ethtool eth0
From the output of this, on a correct mSP, Speed should read 1000Mbps, your server should read 100Mbps and is on 'Half Duplex'.

I posted the 10Mio.dat as you can expect your download speed to be roughly 500kbps... on internal traffic, the 100Mio or 1Gio file would take quite a while at that speed.

Once you have collected this information, forward to support where they will initiate an Incident Report.