[antdgar]

wired ethernet

[Neil]

I can't skip the router. Anyway this isn't the problem? I can get fast speeds (2MB/s) on everything else (FTP, bittorrent, http). My web browsing and everything else seems fast too.

It's just slow speed to my OVH server (ftp).

I rebooted the router:

1  192.168.1.254 (192.168.1.254)  82.017 ms  77.481 ms  99.764 ms
 2  87-194-12-1.bethere.co.uk (87.194.12.1)  15.192 ms  13.979 ms  14.876 ms
 3  * * *
 4  * * *
 5  40g.rbx-2-6k.routers.chtix.eu (91.121.131.9)  116.014 ms  25.709 ms *
 6  rbx-21-m1.routers.chtix.eu (213.251.191.186)  40.599 ms  24.389 ms  23.278 ms
 7  ks351804.kimsufi.com (91.121.x.x)  23.018 ms  24.922 ms  159.258 ms

Are you running Wireless? Because that first hop is not correct.

[antdgar]

I can't skip the router. Anyway this isn't the problem? I can get fast speeds (2MB/s) on everything else (FTP, bittorrent, http). My web browsing and everything else seems fast too.

It's just slow speed to my OVH server (ftp).

I rebooted the router:

1  192.168.1.254 (192.168.1.254)  82.017 ms  77.481 ms  99.764 ms
 2  87-194-12-1.bethere.co.uk (87.194.12.1)  15.192 ms  13.979 ms  14.876 ms
 3  * * *
 4  * * *
 5  40g.rbx-2-6k.routers.chtix.eu (91.121.131.9)  116.014 ms  25.709 ms *
 6  rbx-21-m1.routers.chtix.eu (213.251.191.186)  40.599 ms  24.389 ms  23.278 ms
 7  ks351804.kimsufi.com (91.121.x.x)  23.018 ms  24.922 ms  159.258 ms

[DedicatedPros]

Damn that is bad

Just to compare, can you plug in directly to the modem (just skip the router)?

[Andy]

Something is wrong with your router. You should get no more than 2ms latency to your router (hop 1). Try a reboot then do another speed test.

[antdgar]

traceroute to (91.121.x.x), 64 hops max, 40 byte packets
 1  192.168.1.254 (192.168.1.254)  66.597 ms  88.367 ms  100.002 ms
 2  87-194-12-1.bethere.co.uk (87.194.12.1)  155.467 ms  174.093 ms  91.976 ms
 3  10.1.2.177 (10.1.2.177)  146.481 ms  222.033 ms  148.766 ms
 4  * * *
 5  40g.rbx-2-6k.routers.chtix.eu (91.121.131.9)  125.229 ms *  256.017 ms
 6  rbx-21-m1.routers.chtix.eu (213.251.191.186)  189.395 ms  175.814 ms  152.165 ms
 7  ksxxxxx.kimsufi.com (91.121.x.x)  202.511 ms  212.196 ms  235.665 ms

[flosoft]

I'm in UK on (Be* ISP) and I'm getting slow FTP too. Randomly it's fast but it's mostly slow. Slow right now at 9am BST.

300KB/s and my line is 20Mbit. =/

traceroutes?

[antdgar]

I'm in UK on (Be* ISP) and I'm getting slow FTP too. Randomly it's fast but it's mostly slow. Slow right now at 9am BST.

300KB/s and my line is 20Mbit. =/

[Andy]

Yay!

1 1 ms 1 ms 1 ms wan.router.andrewwhyman.com [192.168.1.1]
2 9 ms 7 ms 10 ms 10.156.136.1
3 8 ms 11 ms 9 ms midd-cam-1a-ge81.network.virginmedia.net [213.10 6.239.177]
4 8 ms 7 ms 7 ms midd-t3core-1a-ae2-0.network.virginmedia.net [19 5.182.176.101]
5 10 ms 10 ms 11 ms lee-bb-a-as5-0.network.virginmedia.net [213.105. 75.45]
6 14 ms 16 ms 15 ms man-bb-b-as3-0.network.virginmedia.net [213.105. 175.142]
7 53 ms 20 ms 20 ms tele-ic-3-ae0-0.network.virginmedia.net [212.43. 163.70]
8 22 ms 24 ms 21 ms sw1.tc.lon.ovh.net [195.66.224.220]
9 * * 25 ms 20g.rbx-1-6k.routers.chtix.eu [91.121.131.13]
10 25 ms 27 ms 28 ms rbx-4-m1.routers.ovh.net [213.251.191.7]
11 25 ms 26 ms 23 ms abyssunderground.co.uk [91.121.17.201]

[oles@ovh.net]

up.

[Neil]

Amazing. Just the great news boost I need after watching J.Button only getting 7th lol.

But it was good to see McLaren get there first win this year

[freshwire]

Amazing. Just the great news boost I need after watching J.Button only getting 7th lol.

[Andy]

Not working here yet, but its good news!

[flosoft]

I got a very good contact with Virgin last week. Thanks for
all your feedbacks to Virgin. The peering with Virgin on
Linx (2x10G) is setup on our side. I hope it will be up today
or on monday.

ldn-1-6k-gsw#sh ip bgp sum | i 5089
195.66.225.103 4 5089 0 0 0 0 0 never Active
195.66.226.22 4 5089 0 0 0 0 0 never Active

Great news! Thanks for this.

[oles@ovh.net]

I got a very good contact with Virgin last week. Thanks for
all your feedbacks to Virgin. The peering with Virgin on
Linx (2x10G) is setup on our side. I hope it will be up today
or on monday.

ldn-1-6k-gsw#sh ip bgp sum | i 5089
195.66.225.103 4 5089 0 0 0 0 0 never Active
195.66.226.22 4 5089 0 0 0 0 0 never Active

[freshwire]

I find that I can get the full speed usually but it takes about 30 seconds to get there. Starts off very slow.

[flosoft]

Virgin Media should go back to using amsix. That was good! A lot better than the current setup. I sent a message on twitter but I don't know what good it will do.

Yes, I get about 280kbit/s maximum from OVH <-> Virgin.

It should go back to AMSIX.

--Florian

[freshwire]

Virgin Media should go back to using amsix. That was good! A lot better than the current setup. I sent a message on twitter but I don't know what good it will do.

[Andy]

It could be a local capacity problem on the VM end. The only way you can find out is if you post on the Virgin newsgroup virgin.cable.broadband.support (on news.virginmedia.com). The techs will tell you if your area is over-subscribed.

[timetrex]

It's not traffic managed, I have left my pc alone all day downloaded after traffic managed hours (after 9pm) and the ftp speeds are poor. I have checked by running speed tests on my own internet connection and i'm getting my full 20 meg on various speed testing sites.

So the traffic management is not an issue for me anyway but for some others it may have been the case. It is a routing issue that you and many of my fellow virgin users are aware of it.

Incidently I have run speed tests fomr the server and yes I know it's not always accurate but Its an indication. France servers seem fine, London connection seems fine, but dublin speed test is poor. This is from Speedtest.

Anyhow I will again persist and check speeds later. The Speeds when I orignally posted did increase but only to 1.1mb/s so it got better but not great.

[Andy]

Only by 1Mbps, and it fully depends what else you're doing on the line as well.

[freshwire]

0.5 is a bit below the 5Mb/s speed limit. One thing I notice when they limit its pretty much exactly on target +/- 10KB/s

[Andy]

its 0.5/MiBs on a 20meg connection. FTP I would have normally got 2.2 MiB/s.

The conncetion is rubbish at the minute, which has been expressed numerous times throughout this thread and yet people try to put it down to traffic managed or the UBR being overloaded.

My UBR is fine and up until the last few days things were fine but now it aint.
Obviously virign do have poor routing and any updates would be nice as its just not me that has the problem.

0.5MB/s would be a sign of traffic management (~5Mbps). The easiest way to check if you are being managed is to run a speed test that checks download and upload. If your downstream is also lower then you're being STM'ed (traffic managed). If not, then you're not being STM'ed.

[flosoft]

Actually ... if everyone would send a message to their twitter account, they're quite active there.

@virginmedia

[DedicatedPros]

Hehe they never let you talk to the brains of the operation, just the front peeps Though you could always try going down to their headquarters in Hampshire.

[freshwire]

yes and your right oles and as far as I know, other users have contacted them as well as your goodselves...

It is an issue, we do know about and virginmedia arent stupid themselves

Virgin support are not good

If you could actually get through to the more techy people than just call centre it would be amazing. But I have no contacts :P

[timetrex]

yes and your right oles and as far as I know, other users have contacted them as well as your goodselves...

It is an issue, we do know about and virginmedia arent stupid themselves

[oles@ovh.net]

timetrex a écrit:
>
> cheers, I will contact then anyway but was wondering with people having
> the same issues here have they heard any proper response from virgin?

I think if noone contact your ISP with a problem, this problem doesn't
exist. If lot of people contact your ISP with the same problem, this
problem becomes an issue. And can be fixed.

[timetrex]

cheers, I will contact then anyway but was wondering with people having the same issues here have they heard any proper response from virgin?

[DedicatedPros]

Contacting Virgin would be the best option for you, this is an OVH forum and you probably won't get much in the way of Virgin support here

[timetrex]

its 0.5/MiBs on a 20meg connection. FTP I would have normally got 2.2 MiB/s.

The conncetion is rubbish at the minute, which has been expressed numerous times throughout this thread and yet people try to put it down to traffic managed or the UBR being overloaded.

My UBR is fine and up until the last few days things were fine but now it aint.
Obviously virign do have poor routing and any updates would be nice as its just not me that has the problem.

[freshwire]

HTTP I get 2.3MiB/s expect when its a bit busy. I used to get 2.3 all the time when it was via amsix

FTP I just got 1.8MiB/s single thread @ 20:29 (peak) and it was getting faster..

[DedicatedPros]

333KB/s on ftp is pretty damn good for a single connection, are you using multithreaded or single? Btw did you mean kilobytes or kilobits, there is a big difference and ftp clients usually show the speeds in kbytes, but I think you may have gotten your letters mixed up.

[timetrex]

Any futher news on the routing issue with virgin media? Im in Belfast and currently ftp @ 333kb/s which is rubbish. Im not traffic managed and its been like this now for the last few days.

[Neil]

Please do let us know the response you get from Virgin, you don't have to post them on here, you can send them as an email if you want.

[freshwire]

I am having some problems currently:

1 27 ms 24 ms 7 ms virgin.gateway [10.227.144.1]
2 7 ms 6 ms 7 ms leic-cam-1a-ge82.network.virginmedia.net [82.3.35.185]
3 7 ms 5 ms 8 ms leic-t3core-1a-ae1-0.network.virginmedia.net [195.182.174.129]
4 8 ms 8 ms 10 ms lee-bb-a-so-120-0.network.virginmedia.net [213.105.172.17]
5 7 ms 8 ms 13 ms lee-bb-b-ae0-0.network.virginmedia.net [62.253.187.186]
6 10 ms 47 ms 11 ms nth-bb-a-as0-0.network.virginmedia.net [213.105.175.133]
7 28 ms 31 ms 27 ms fran-ic-1-as0-0.network.virginmedia.net [62.253.185.81]
8 * * * Request timed out.
9 34 ms * * 20g.fra-5-6k.routers.chtix.eu [91.121.131.69]
10 * * 32 ms 10g.rbx-2-6k.ovh.net.ovh.net [91.121.131.74]
11 83 ms 35 ms 31 ms rbx-53-m1.routers.chtix.eu [91.121.130.159]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.

No connection at all from my vm connection. Altho it is 02:50 AM so it isn't really that major as long as it comes back in a bit :P

Edit: And as if by magic its fixed

[everwicked]

what you are saying is very interesting: some part of virgin network
are full and the other aren't. we have the same connexion to virgin.
so "it's the virgin problem, not ovh".

> I'll shoot them an e-mail and see what they say, if anything.

send the traceroute. we will understand maybe why and which part
of virgin network are full and which part aren't full (yet).

osr01harb-ge215.network.virginmedia.net for me
osr01harb-ge29.network.virginmedia.net for him

I've sent them an e-mail now, let's see what they say.

Maybe VM is throttling your connection ... is it possible one of your neighbours is accessing internet via a wireless connection on your link?

I'm certain that neither of the two is happening. I can download fine from other destinations and I don't use unsecured wireless.

[tim2718281]

Not too useful when I want to download a full directory structure though - I need an FTP-style manager that can do that...

I made a test!

OK - here we go!

ftp://myown.dnsalias.com/test.bin

Let me know what happens!

From home, I got 1.4 million bytes per second on that download, which is the speed of my home internet connection..

Maybe VM is throttling your connection ... is it possible one of your neighbours is accessing internet via a wireless connection on your link?

[oles@ovh.net]

everwicked a écrit:
>
> oles@ovh.net;16960 Wrote:
>> everwicked a écrit:
>> >
>> > Is there no other way to make this work?
>> > Can OVH help me somehow?
>> > If not, can Virgin? What do I need to ask them to do?
>>
>> virgin doesn't want to peer in London. we peer in Amsterdam
>> but they seems not to use this peering. they prefer frankfurt.
>> probably because virgin's network is full and they don't want
>> to put the money to upgrade the links. they prefer to use the
>> link that aren't full even if it's in frankfurt and not in
>> london.
>
> Hm... I'd be ready to believe that if both me and my friend were having
> the same problem. We live very close to each (far enough to be connected
> to a different network node, for sure) and I get slow while he gets
> fast.

what you are saying is very interesting: some part of virgin network
are full and the other aren't. we have the same connexion to virgin.
so "it's the virgin problem, not ovh".

> I'll shoot them an e-mail and see what they say, if anything.

send the traceroute. we will understand maybe why and which part
of virgin network are full and which part aren't full (yet).

[everwicked]

everwicked a écrit:
>
> Is there no other way to make this work?
> Can OVH help me somehow?
> If not, can Virgin? What do I need to ask them to do?

virgin doesn't want to peer in London. we peer in Amsterdam
but they seems not to use this peering. they prefer frankfurt.
probably because virgin's network is full and they don't want
to put the money to upgrade the links. they prefer to use the
link that aren't full even if it's in frankfurt and not in
london.

Hm... I'd be ready to believe that if both me and my friend were having the same problem. We live very close to each (far enough to be connected to a different network node, for sure) and I get slow while he gets fast.

I'll shoot them an e-mail and see what they say, if anything.

[freshwire]

I would say some other problem.. it doesn't affect most of us. Only this guy.

[Andy]

everwicked a écrit:
>
> Is there no other way to make this work?
> Can OVH help me somehow?
> If not, can Virgin? What do I need to ask them to do?

virgin doesn't want to peer in London. we peer in Amsterdam
but they seems not to use this peering. they prefer frankfurt.
probably because virgin's network is full and they don't want
to put the money to upgrade the links. they prefer to use the
link that aren't full even if it's in frankfurt and not in
london.

That sounds correct to me. They don't want to invest in their network any more.

[oles@ovh.net]

everwicked a écrit:
>
> Is there no other way to make this work?
> Can OVH help me somehow?
> If not, can Virgin? What do I need to ask them to do?

virgin doesn't want to peer in London. we peer in Amsterdam
but they seems not to use this peering. they prefer frankfurt.
probably because virgin's network is full and they don't want
to put the money to upgrade the links. they prefer to use the
link that aren't full even if it's in frankfurt and not in
london.

[everwicked]

Is there no other way to make this work?
Can OVH help me somehow?
If not, can Virgin? What do I need to ask them to do?

[freshwire]

The have already a web crawl option that would do this. It's a little bit messy on some of the filenames (strange character ones) but it will get the job done.



Yes thats a ex. NTL connection.

[Seedbox Paradis]

Not too useful when I want to download a full directory structure though - I need an FTP-style manager that can do that...

I made a test!

OK - here we go!

ftp://myown.dnsalias.com/test.bin

Let me know what happens!

Yes I realize that's an issue with the program, but you can highlight all the files you want to download, right click, and select download with IDM and it'll download it for you Though I know what you mean about whole folders, I'll email them and ask if they plan to implement this.

[everwicked]

2.3MB/s single part using firefox to 86.14.29.85.

Hm, is that your own IP?? It reverse to an NTL host. I come under BlueYonder hostnames.

[freshwire]

2.3MB/s single part using firefox to 86.14.29.85.

[everwicked]

meh, reget sux... try using internet download manager, the name sounds very basic, but its a great program (it snatches all of your files in multiple parts so that way you really get great speeds)

Not too useful when I want to download a full directory structure though - I need an FTP-style manager that can do that...

I made a test!

OK - here we go!

ftp://myown.dnsalias.com/test.bin

Let me know what happens!

[freshwire]

I use this program ^

It is super speeeeedy! but I can get 20mbps (max connection) with 1 part anyway from ovh :P

[Seedbox Paradis]

meh, reget sux... try using internet download manager, the name sounds very basic, but its a great program (it snatches all of your files in multiple parts so that way you really get great speeds)

[everwicked]

Change the MAC address of your router [WAN SIDE] (or computer if you are directly connected) then unplug your modem for 30 seconds.

This process will get the new IP on virgin media and might help you out.

Good idea but unfortunately it didn't help!

I'll set up a test file ASAP.

[freshwire]

Change the MAC address of your router [WAN SIDE] (or computer if you are directly connected) then unplug your modem for 30 seconds.

This process will get the new IP on virgin media and might help you out.

[everwicked]

A good friend of mine whom I gave access to my ftp and is also on Virgin Media (20Meg also, same city, about 5 miles from where I live), downloaded some files at full speed so I compared his trace route with mine.

The only difference was the first node:

osr01harb-ge215.network.virginmedia.net for me
osr01harb-ge29.network.virginmedia.net for him

This is at about 6 o clock today, and I was downloading at the same time with the slow speed of 70K/sec.

I will prepare a test.

[freshwire]

Well we are yet to confirm anything. As before can you provide some sort of test for another virgin customer to try.

[everwicked]

So there's no salvation from the Virgin Media monster??

[everwicked]

Very strange - tried again just now, getting 500-600KB/sec... Still low for a 20Mbit line but much better than 70KB/sec!


Edit - aaaaaand back to snail speed of 70KB/sec...

[everwicked]

I can't provide a test file because I'm having problems adding a new user account but I've just tried it and I get the same speed - max of 80KB/sec.

Here's a more recent traceroute should it help...

2 6 ms 6 ms 29 ms osr01harb-ge215.network.virginmedia.net [80.1.61.205]
3 8 ms 8 ms 9 ms osr01perr-tenge72.network.virginmedia.net [62.30.247.65]
4 8 ms 6 ms 7 ms perr-t3core-1a-ge-200-0.network.virginmedia.net [62.255.149.129]
5 11 ms 10 ms 10 ms man-bb-a-as1-0.network.virginmedia.net [213.105.175.181]
6 13 ms 11 ms 10 ms man-bb-b-ae0-0.network.virginmedia.net [62.253.187.178]
7 56 ms 14 ms 11 ms nth-bb-a-as3-0.network.virginmedia.net [213.105.64.21]
8 31 ms 30 ms 41 ms fran-ic-1-as0-0.network.virginmedia.net [62.253.185.81]
9 * * * Request timed out.
10 168 ms 96 ms 169 ms 20g.fra-5-6k.routers.chtix.eu [91.121.131.69]
11 35 ms 35 ms 36 ms 10g.rbx-2-6k.ovh.net.ovh.net [91.121.131.74]
12 36 ms 35 ms 36 ms rbx-55-m1.routers.chtix.eu [91.121.130.165]

[freshwire]

I don't seem to get the really low pings you all getting now. The pings I get are as with going through amsix. Infact with amsix I tended to have lower pings than most.. now every1 dropped a lot and I am just a couple of ms lower.

[Andy]

I get an average of 16ms, lowest 13ms. That's only on my home server though, my desktop seems unable to get under 40ms... I think that might be anti virus related though.

[Ashley]

20mb VM in London here,

Getting 9 hops to my server (1 hop is home network router) and a ping average of 22ms

[freshwire]

Sleep ? No I don't require any sleep

I do however require lots of cuddles and some occasional chicken snacks

[Myatu]

This is to Andy's server:

EasyNet deham01:

Hop  Node                         Loss%  Sent   Last   Avg  Best Worst StDev
  1. 212.224.0.187                 0.0%     5    1.5   1.4   1.1   1.5   0.2    
  2. 212.224.4.94                  0.0%     5  155.1  33.5   1.2 155.1  68.0    
     ge1-1.br3.isham.de.easynet.net.
  3. 87.86.71.252                  0.0%     5    1.9   1.2   0.9   1.9   0.4    
     ge3-0-2.gr11.isham.de.easynet.net.
  4. 87.86.77.64                   0.0%     5    9.3   9.5   9.2  10.1   0.4    
     te0-0-0.gr11.saams.nl.easynet.net.
  5. 195.69.145.231                0.0%     5   10.1  18.6   9.8  41.3  13.2    
     amsix.routers.ovh.net.
  6. 91.121.131.9                  0.0%     5   19.1  18.9  18.6  19.4   0.3    
     40g.rbx-2-6k.routers.chtix.eu.
  7. 213.251.191.135               0.0%     5   18.9  18.0  15.5  20.1   2.4    
     rbx-4-m1.routers.chtix.eu.

AMIS simbx01:

Hop  Node                         Loss%  Sent   Last   Avg  Best Worst StDev
  1. 212.18.63.1                   0.0%     5    0.4   0.4   0.3   0.5   0.1    
     maribor3-vlan-4.amis.net.
  2. 193.203.0.151                 0.0%     5    4.6   4.7   4.6   5.1   0.2    
     vix.vie-1-6k.routers.ovh.net.
  3. 213.251.128.97                0.0%     5   24.9  25.2  24.9  25.8   0.4    
     30g.pra-1-6k.routers.chtix.eu.
  4. 213.251.128.110               0.0%     5   29.4  27.2  24.9  31.6   3.1    
     50g.fra-1-6k.routers.chtix.eu.
  5. 91.121.131.69                 0.0%     5  259.0 274.7 224.8 374.1  59.7    
     20g.fra-5-6k.routers.chtix.eu.
  6. 91.121.131.74                40.0%     5   24.9  24.9  24.9  24.9   0.0    
     10g.rbx-2-6k.ovh.net.ovh.net.
  7. 213.251.191.135               0.0%     5   28.2  25.8  25.1  28.2   1.3 
     rbx-4-m1.routers.chtix.eu.

Goscomb gblon1:

Hop  Node                         Loss%  Sent   Last   Avg  Best Worst StDev
  1. 77.75.104.121                 0.0%     5    0.4  24.9   0.4 123.0  54.8    
     ae0-1235.rt2.the.uk.goscomb.net.
  2. 195.66.224.220                0.0%     5    4.3   1.6   0.7   4.3   1.5    
     sw1.tc.lon.ovh.net.
  3. 91.121.131.13                 0.0%     5  112.6  26.0   4.3 112.6  48.4    
     20g.rbx-1-6k.routers.chtix.eu.
  4. 213.251.191.7                 0.0%     5    4.8   4.7   4.6   4.8   0.1    
     rbx-4-m1.routers.ovh.net.

IP-Man chzr01

Hop  Node                         Loss%  Sent   Last   Avg  Best Worst StDev
  1. 194.1.163.33                  0.0%     5    0.1   0.2   0.1   0.2   0.0    
     xen-gw.zrh.ipng.nl.
  2. 217.169.129.49                0.0%     5    1.1   1.6   1.1   2.1   0.4    
     rtr1.zrh.ipng.nl.
  3. 217.169.128.253               0.0%     5    0.6   0.6   0.6   0.7   0.1    
     ge0-3.br01.zrh254.ip-man.net.
  4. 194.42.48.30                  0.0%     5    5.2  53.1   5.2  90.9  37.9    
  5. 213.251.128.82               40.0%     5  222.7  85.9  17.2 222.7 118.5    
     20g.fra-1-6k.routers.chtix.eu.
  6. 91.121.131.69                20.0%     5   31.1  53.3  18.9 120.5  45.9    
     20g.fra-5-6k.routers.chtix.eu.
  7. 91.121.131.74                 0.0%     5   17.1  18.8  17.0  25.8   3.9    
     10g.rbx-2-6k.ovh.net.ovh.net.
  8. 213.251.191.135               0.0%     5   22.0  20.2  17.3  22.2   2.6

PS: Go to sleep!

[freshwire]

Connection is maxing out for me. No problems at all.

Do you have any test file I can try?

[everwicked]

Was this ever resolved? I get 80KB/sec per thread when downloading (FTP) from my Kimsufi server.

I am certain this is not a throttling issue as I haven't downloaded any large sets of data today during peak hours.

I'm on Virgin Media 20Mbps.

This is the traceroute:

2 6 ms 7 ms 8 ms osr01harb-ge215.network.virginmedia.net [80.1.61.205]
3 8 ms 7 ms 6 ms osr01perr-tenge72.network.virginmedia.net [62.30.247.65]
4 8 ms 24 ms 8 ms perr-t3core-1a-ge-200-0.network.virginmedia.net [62.255.149.129]
5 18 ms 13 ms 10 ms man-bb-a-as1-0.network.virginmedia.net [213.105.175.181]
6 22 ms 25 ms 10 ms man-bb-b-ae0-0.network.virginmedia.net [62.253.187.178]
7 12 ms 12 ms 11 ms nth-bb-a-as3-0.network.virginmedia.net [213.105.64.21]
8 31 ms 42 ms 32 ms fran-ic-1-as0-0.network.virginmedia.net [62.253.185.81]
9 * * * Request timed out.
10 110 ms 191 ms 185 ms 20g.fra-5-6k.routers.chtix.eu [91.121.131.69]
11 * 37 ms 184 ms 10g.rbx-2-6k.ovh.net.ovh.net [91.121.131.74]
12 35 ms 38 ms 35 ms rbx-55-m1.routers.chtix.eu [91.121.130.165]
13 42 ms 34 ms 36 ms ks******.kimsufi.com [91.121.180.10]

[flosoft]

monkey56657 a écrit:
>
> No problems here since the routing change ^

I have no more ssh access. Can you send me the traceroute to Ovh ?

Resent a login.

[HANNApree]

This is becomeing a pain now since friday last week speeds have gone bad again for me and it still has not gone back to normal after being with ovh now for 8 months i have not seen this before.
I think its time to leave them
over a maximum of 30 hops:

1 23 ms 25 ms 26 ms 10.66.0.1
2 28 ms 25 ms 24 ms osr01chwo-v11.network.virginmedia.net [62.30.193
.1]
3 26 ms 29 ms 31 ms osr02perr-tenge81.network.virginmedia.net [62.30
.247.81]
4 28 ms 32 ms 13 ms perr-t3core-1b-ge-010-0.network.virginmedia.net
[80.0.176.129]
5 25 ms 30 ms 25 ms bir-bb-b-as0-0.network.virginmedia.net [213.105.
175.185]
6 29 ms 25 ms 9 ms bir-bb-a-ae0-0.network.virginmedia.net [62.253.1
85.153]
7 13 ms 35 ms 15 ms nth-bb-b-so-220-0.network.virginmedia.net [62.25
3.185.85]
8 36 ms 44 ms 18 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.
184.2]
9 15 ms 16 ms 34 ms 193.159.225.237
10 42 ms 43 ms 23 ms 217.239.38.162
11 50 ms * * 20g.dtag.th2-1-6k.routers.ovh.net [213.186.32.20
5]
12 52 ms * 55 ms 160g.rbx-2-6k.routers.ovh.net [213.186.32.201]
13 34 ms 54 ms 35 ms rbx-40-m1.routers.ovh.net [213.251.191.243]
14 52 ms 33 ms 34 ms ns20XXXX.ovh.net [91.121.xxxxxxxx}

Trace complete.
regards

[oles@ovh.net]

monkey56657 a écrit:
>
> No problems here since the routing change ^

I have no more ssh access. Can you send me the traceroute to Ovh ?

[freshwire]

No problems here since the routing change ^

20152 down 738 up

[Andy]

Tracing route to abyssunderground.co.uk [91.121.17.201]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms 192.168.1.1
2 10 ms 7 ms 7 ms 10.156.136.1
3 11 ms 7 ms 7 ms midd-t2cam1-b-ge81.network.virginmedia.net [213.106.239.237]
4 10 ms 7 ms 8 ms midd-t3core-1a-ge-018-0.network.virginmedia.net [62.254.64.181]
5 20 ms 15 ms 16 ms man-bb-b-so-310-0.network.virginmedia.net [213.105.75.49]
6 25 ms 25 ms 57 ms pop-bb-a-as4-0.network.virginmedia.net [212.43.162.85]
7 30 ms 59 ms 35 ms amst-ic-1-as0-0.network.virginmedia.net [213.105.175.6]
8 33 ms 30 ms * amsix.routers.ovh.net [195.69.145.231]
9 37 ms * * 40g.rbx-1-6k.routers.ovh.net [213.251.130.65]
10 38 ms 37 ms 44 ms rbx-4-m1.routers.ovh.net [213.251.191.7]
11 36 ms 35 ms 37 ms abyssunderground.co.uk [91.121.17.201]


Ping statistics for 91.121.17.201:
Packets: Sent = 21, Received = 21, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 36ms, Maximum = 46ms, Average = 37ms

37ms... not too bad. But why the hell amsix? Why not LINX?!? Jesus christ Virgin, what is your problem?

[JALZOO]

Tracing route to ks****.kimsufi.com [91.121.**.***]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.2.1
2 8 ms 8 ms 7 ms 10.44.36.1
3 9 ms 7 ms 8 ms nrth-t2cam1-a-v118.network.virginmedia.net [213.104.142.97]
4 12 ms 8 ms 7 ms nrth-t3core-1a-ge-016-0.network.virginmedia.net[195.182.181.33]
5 8 ms 7 ms 7 ms nth-bb-a-so-210-0.network.virginmedia.net [212.43.162.237]
6 27 ms 27 ms 28 ms fran-ic-1-so-710-0.network.virginmedia.net [212.43.162.230]
7 27 ms * 28 ms decix.routers.ovh.net [80.81.192.209]
8 26 ms * 27 ms 20g.th2-1-6k.routers.ovh.net [213.251.130.13]
9 31 ms * 51 ms 160g.rbx-2-6k.routers.ovh.net [213.186.32.201]
10 32 ms 29 ms 30 ms rbx-14-m1.routers.ovh.net [213.251.191.165]
11 34 ms 31 ms 31 ms ks2****.kimsufi.com [91.121.**.***]

Gained like 10ms was at 21ms now 31ms and consistant.. speeds fine for me though.

[oles@ovh.net]

flosoft a écrit:
>
> Ok, I retried with my E61, and this is better than X-Lite. I will test
> some more tomorrow.

we have no problem with Amsix. I have 40G from Roubaix to Amsterdam.
And we have 20G on Amsix. So, if there is a problem, I can't really
make it better. I did all I could: we send and receive all traffic
from and to virgin thought Amsix.

[flosoft]

Ok, my final test results: It's a lot better than before. BUT! It's far from being as good as from Germany (T-Com) or Belgium (EDPnet).

[flosoft]

Ok, I retried with my E61, and this is better than X-Lite. I will test some more tomorrow.

[flosoft]

Hi,

it's slightly better, but OVH VoIP is still unusable. The Voice gets send chopped off. Very badly. However, I can hear the other person just fine. So the problem here is really the routing of AMSIX.

@Oles, if you want, I can give you a demo call.

Greets,

Florian

[oles@ovh.net]

flosoft a écrit:
>
> oles@ovh.net;7916 Wrote:
>> > Florian
>>
>> I need a ssh access from virgin to test the annouces BGP with mtr.
>
> Login sent. (Access SSH depuis VM)

thanks for ssh's acces.
I modify my BGP's annouce to DTAG.
Virgin prefers to send the trafic to OVH thought Amsix now

is the problem fixed ?

[flosoft]

> Florian

I need a ssh access from virgin to test the annouces BGP with mtr.

Login sent. (Access SSH depuis VM)

[oles@ovh.net]

> Florian

I need a ssh access from virgin to test the annouces BGP with mtr.

[flosoft]

It will be DTAG becoming overloaded. Either that or your UBR itself becoming overloaded. Its becoming too common these days.

Right. Their DTAG link is crap. I use OVH's VoIP Service, leading to: I can hear other people just fine, but they can't really hear me. This is because the traffic routed from OVH to VM is good, but the other way round just plainly sucks.

Who can be contacted at VM about this?

Greets,

Florian

[liamg1285]

my speeds have gone crap again and im still goin through germany aswel

[freshwire]

It only ever seems to be the ovh server that goes slow, and when it does it is DRAMATIC effect. It just doesn't seem like something overloaded to me.

Anyway apart from that blip the other day its been high speed since. I think they must be making changes or something to cause it ?

[Andy]

And back to normal again now

Must be some crazy shizzle going on with VM

It will be DTAG becoming overloaded. Either that or your UBR itself becoming overloaded. Its becoming too common these days.

[freshwire]

And back to normal again now

Must be some crazy shizzle going on with VM

[hyster]

The more people that cancel there virgin broadband the faster and more consistant my broadband will be because i wont have people clogging up my UBR LOL :-).

Wil run off and get mine cancelled straight away

[freshwire]

The problem has come back.

After over a week of back to normal speed the issue returned..

1 1 ms 1 ms 1 ms 192.168.212.100
2 8 ms 7 ms 7 ms 10.227.144.1
3 7 ms 13 ms 8 ms leic-t2cam1-b-ge82.network.virginmedia.net [82.3.35.249]
4 7 ms 7 ms 7 ms leic-t3core-1b-ae1-0.network.virginmedia.net [195.182.174.145]
5 11 ms 11 ms 8 ms nth-bb-b-so-130-0.network.virginmedia.net [213.105.172.41]
6 13 ms 31 ms 11 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.184.2]
7 10 ms 11 ms 10 ms 193.159.225.237
8 20 ms 47 ms 25 ms 217.239.38.162
9 39 ms * 39 ms 20g.dtag.th2-1-6k.routers.ovh.net [213.186.32.205]
10 43 ms * * 160g.rbx-2-6k.routers.ovh.net [213.186.32.201]
11 43 ms 42 ms 41 ms rbx-33-m1.routers.ovh.net [213.251.191.222]
12 42 ms 40 ms 42 ms myxcp.net [91.121.107.201]

[JALZOO]

The more people that cancel there virgin broadband the faster and more consistant my broadband will be because i wont have people clogging up my UBR LOL :-).

[hyster]

I am slowly coming to the conclusion that the sooner lots of users leave virgin the sooner they will realise they might like to provide a decent service.

Lets face it they have lots of customers so dont really give a ****.

Now I will get back off my soap box and go for a coffee

[Andy]

For All the Lucky Virgin Media Users. Please check with your ISP over this.

I recently had a friend complaing that his speed he was getting was fast at times, then extremely slow. He then phoned up Virgin, and they said to him, that once you reach 1gig in total they cap your speed. His speed was capped to 2mbs, which is for a 24 hour period.

So Once again, Virgin, has out done themselves, offered users, fast broadband, but limiting them to 1gig download at a time.

You get capped between certain hours if you go over a certain limit, its on their website at http://www.virginmedia.com/help/traffic-management.php. Its called STM (Subscriber Traffic Management)

2Mbps/200Kbps becomes 1Mbps/128Kbps after 1000MB down (10-3), 500MB down (4-9) or 300MB up (3-8)
4Mbps/400Kbps becomes 2Mbps/192Kbps after 2000MB down (10-3), 1000MB down (4-9) or 550MB up (3-8)
10Mbps/512Kbps becomes 2.5Mbps/192Kbps after 2400MB down (10-3), 1200MB down (4-9) or 700MB up (3-8)
20Mbps/768Kbps becomes 5Mbps/256Kbps after 6000MB down (10-3), 300MB down (4-9) or 1400MB up (3-8)
Limitations last 5 hours from time of activation.

If you're on ADSL, sure, you can't download anywhere near as much. AFAIK 3gb in 1 week at peak times (4-9) puts you up for limiting to 80Kbps for 1 week during peak times. Its pathetic but so it the whole Virgin ADSL service.

[Psybeer]

For All the Lucky Virgin Media Users. Please check with your ISP over this.

I recently had a friend complaing that his speed he was getting was fast at times, then extremely slow. He then phoned up Virgin, and they said to him, that once you reach 1gig in total they cap your speed. His speed was capped to 2mbs, which is for a 24 hour period.

So Once again, Virgin, has out done themselves, offered users, fast broadband, but limiting them to 1gig download at a time.

[oles@ovh.net]

Andy a écrit:
>
> flosoft;7778 Wrote:
>>
>> It would be great if OVH could peer directly with Virgin.
>
> This is in progress. The link is set up OVH's side, its just up to
> Virgin now.

ldn-1-6k-gsw#sh ip bgp sum | i 5089
195.66.224.22 4 5089 0 16078 0 0 0 never Idle
ams-1-6k-gsw#sh ip bgp sum | i 5089
195.69.144.40 4 5089 118217 116004 28394086 0 0 14:01:07 126
fra-1-6k#sh ip bgp sum | i 5089
80.81.192.5 4 5089 509294 513978 0 0 0 00:00:07 514

Traffic from Ovh to Virgin goes thought Amsix. When Linx is up, it will go
thought Linx.

The traffic from Virgin to Ovh, I don't control it.

[Andy]

It would be great if OVH could peer directly with Virgin.

This is in progress. The link is set up OVH's side, its just up to Virgin now.

[flosoft]

Hi,

I recently moved to London, and have enormous problems using OVH VoIP. The Network connect is extremely bad. Here are some Traceroutes.

from VM to OVH.

Homer-2:~ florian$ traceroute vh01.flosoft-servers.net
traceroute to vh01.flosoft-servers.net (91.121.110.140), 64 hops max, 40 byte packets
1 10.0.0.254 (10.0.0.254) 2.355 ms 0.985 ms 0.900 ms
2 10.7.140.1 (10.7.140.1) 24.129 ms 25.243 ms 24.218 ms
3 herm-t2cam1-a-v103.network.virginmedia.net (80.3.34.57) 28.257 ms 38.018 ms 24.048 ms
4 hers-t3core-1a-ge-014-0.network.virginmedia.net (195.182.181.201) 62.343 ms 17.270 ms 13.703 ms
5 bre-bb-a-so-110-0.network.virginmedia.net (213.105.175.37) 39.488 ms 29.268 ms 29.501 ms
6 nth-bb-b-so-310-0.network.virginmedia.net (212.43.162.218) 43.310 ms 27.205 ms 26.767 ms
7 tele-ic-1-as0-0.network.virginmedia.net (62.253.184.2) 25.595 ms 29.848 ms 28.703 ms
8 193.159.225.237 (193.159.225.237) 40.097 ms 43.556 ms 42.417 ms
9 217.239.38.162 (217.239.38.162) 35.567 ms 42.792 ms 52.365 ms
10 20g.dtag.th2-1-6k.routers.ovh.net (213.186.32.205) 69.114 ms * 39.737 ms
11 160g.rbx-2-6k.routers.ovh.net (213.186.32.201) 53.126 ms * *
12 rbx-34-m1.routers.ovh.net (213.251.191.225) 34.090 ms 61.102 ms 46.435 ms
13 vh01.flosoft-servers.net (91.121.110.140) 40.008 ms 36.922 ms 37.037 ms
Homer-2:~ florian$

from the OVH serverto my home.

My traceroute [v0.71]
vh01.flosoft-servers.net (0.0.0.0) Tue Sep 23 15:46:20 2008
Keys: Help Display mode Restart statistics Order of fields quit
Packets Pings
Host Loss% Snt Last Avg Best Wrst StDev
1. rbx-34-m2.routers.ovh.net 0.0% 309 0.4 0.5 0.4 2.3 0.1
2. rbx-1-6k.routers.ovh.net 21.0% 309 1.5 15.5 0.3 236.7 39.3
3. 40g.rbx-2-6k.routers.ovh.net 12.3% 309 36.0 11.6 0.3 215.9 33.6
4. 20g.ldn-1-6k.routers.ovh.net 12.3% 309 4.0 48.9 4.0 284.6 61.7
5. ge3-0.pr1.lhr1.uk.above.net 0.0% 309 9.3 10.0 8.3 47.2 5.3
6. btbroadcast-above-2.lhr3.above.net 0.0% 309 12.5 13.2 12.5 52.6 3.7
7. man-bb-b-so-010-0.network.virginmedia.net 0.0% 308 15.1 15.7 15.0 63.1 4.5
8. bre-bb-a-so-230-0.network.virginmedia.net 0.0% 308 16.8 17.3 16.8 54.1 3.4
9. hers-t3core-1a-so-000-0.network.virginmedia.net 0.3% 308 17.6 17.9 17.6 44.4 2.7
10. herm-t2cam1-a-ge-wan34.network.virginmedia.net 0.0% 308 17.8 17.7 17.6 31.8 0.8
herm-t2cam1-a-ge-wan33.network.virginmedia.net
herm-t2cam1-a-ge-wan32.network.virginmedia.net
herm-t2cam1-a-ge-wan31.network.virginmedia.net
11. addl-cmts-02-ge01.network.virginmedia.net 0.0% 308 18.8 18.7 18.2 29.0 0.7
12. cpc2-addl2-0-0-cust313.hers.cable.ntl.com 0.6% 308 43.5 42.0 25.3 268.5 21.1

OVH is local in London, so why is it routed over DTAG and ABOVE?

It would be great if OVH could peer directly with Virgin.

Greets,

Florian

[IainK]

Jalzoo amazing speeds!!! :P haha 50mbit up+down available in student halls :P I'm well getting that when I move in!

[rickyday]

Well I am very very pleased to report that my speeds are back at full speed from my friends OVH server, 2.35MB/s on one connection

All I can say is thankyou Oles/OVH and i might even upgrade my server now as the problem is sorted.

[JALZOO]

Virgin's 20mbit service is a piss take, it's not worth the money you are spending.
The only thing that can cause be* to suck is someones length from the exchange, this is the same with every ADSL isp.
I am within 2 minutes walk from my exchange so why would I want virgin who throttle me and give me over 1.5mbit less uploads (than be pro)
Admittedly, in some areas be have a long way to go, but for the price and the uploads no one can complain!
I would happily use a 2.5mbit down 2.5mbit up for £250/month on SDSL, but then be come along and say 20mbit down, 2.5mbit up for £22/month? Bye bye SDSL!

Just because your two minutes from your exchange does not mean your going to get excellent speeds.. Theres no direct link from your house to your exchange.. It all depends on how big the loops is.. I also live about 2 mins from my exchange all i can get is 14mbps from BE.

We have just realised that we can get 25mb up 25mb down fibre from ask4.com in our appartment so we have signed up and have an engineer coming on friday to connect us up!.. GOODIE

[IainK]

Virgin's 20mbit service is a piss take, it's not worth the money you are spending.
The only thing that can cause be* to suck is someones length from the exchange, this is the same with every ADSL isp.
I am within 2 minutes walk from my exchange so why would I want virgin who throttle me and give me over 1.5mbit less uploads (than be pro)
Admittedly, in some areas be have a long way to go, but for the price and the uploads no one can complain!
I would happily use a 2.5mbit down 2.5mbit up for £250/month on SDSL, but then be come along and say 20mbit down, 2.5mbit up for £22/month? Bye bye SDSL!

[Andy]

JALZOO thats just one users story. Be*There have the fastest speeds in the UK, as proven by the samknows test. VM come a close 2nd but their speeds are poor when it comes to the 20Mbps service. 2Mbps, solid, 4Mbps, solid, 10Mbps, mostly solid, 20Mbps, poor.

Be offer 100% unlimited, un-throttled broadband with an upload 3.5x higher than VM's. You say DOCSIS3 will be rolled out? Wrong. Its Pre-DOCSIS3. And they won't be giving you a nice upload speed either. 50Mbps will have a 1.5Mbps upload, the worst download:upload ratio in the UK, and quite possibly the world. 50Mbps warrants at least 5Mbps upload, but they won't give it to us because they are going to be using cheap modems that don't support upload channel bonding, thus they can only supply 1.5Mbps per customer. And, to top all of that, 1.5Mbps upload isn't even enough to carry the akt packets needed to reach 50Mbps!!! Thats been proven by people on the 50Mbps trial. They hit 42-44Mbps maximum, 6-8Mbps short of the 50Mbps they should get.

Also you talk about pings, the pings will have been higher because he had interleaving on, which reduces data errors. Turn it off and use fast path and you get about 1/4 of the ping. All ADSL services use it by default, you have to ask to have it turned off.

I'll stop ranting now since there is little point to this discussion. Go over to www.cableforum.co.uk and read the discussions on there. Your opinion about VM will quickly change...

[hyster]

I am on VM myself but just for info my mate is on O2 and gets 16mbt down and 1.2 mb up at all times. The data he shifts is crazy but as mentioned it is unlimited. If I did what he does on VM they would have me throttled most of the time.

The one factor in this is the fact that he is not to far from the exchange.

An option to consider if you can not have cable or can not afford it.

[JALZOO]

Reason why virginmedia is better

Virgin Moving the network to docsis 3.0 and rolling out 50mb in early 2009
No throttling, No More Limits, Unlimited.
End of 2009 Virgin will roll out 100mb..

Now please tell me how bethere are going to expand there services down a copper pipe?..

So its not only virgin that seems to be having problems during peak hours im reading on review websites statements like this about bethere:

*Be used to be a top performer. However, speeds recently are terrible during peak ours, makining online gaming and downloading a challenge.*

*Generally, I have found the overall quality of the Be Unlimited service to be extremely poor. The connection can, at times, drop.*

*I migrated from VM wished i had now stayed.
Was told to expect 18Meg down, i have just done speedtest again and its sitting at 0.2mb, i have been offline for 5 days but told it would only be 2.
They ask all the old questions ' do you have a microwave near your pc, is your mobile phone plugged in near the pc'
This is the worst ISP i have ever been with, im an online FPS gamer and i would seriously think about putting AOL !!!!!! back in my pc.
When you live less than 800Mtrs from the exchange you seemingly get very fast downloads..................... unless your with BeThere.
I have now been with ' BeWherever you want except online' for less than a month, i have raised 3 tickets which are still open and have received over 40 email responses, and made 18 calls all documented, they wont let you cancel unless you give them 3 months cash which they are willing to drop to £40. do this and you have no internet until your line is clear and they have given you the Migration code to get back online with another ADSL provider*


I rest my case..


But as soon as H20 have finished laying fibres down drains lol.. ill be saying bye bye to virgin.

[unclebob]

Why Be is better than Virgin in my opinion:

24mbit > 20mbit. No download/upload caps or throttling of traffic. Virgin do not support net neutrality. The fact that Virgin own 99.99% of the fibre optic broadband market makes them less likely to innovate as there is pretty much zero competition.

I am not with Be, but I would be were it available in my area

[JALZOO]

bethere.co.uk wants to be the fastest isp in the UK but it isnt..
Its just a poor alternative for people who cant get cable. ( i know you can iaink )

My mate was on bethere broadband he said it was rubbish.. Crappy latency he was pinging at like 25-40ms to UK servers there terrible..

He is now on virginmedia and he said he wished he'd have gone on it first time round.. Thing is with bethere people are attracted by the upload speed..

Virgin is future proof..

[hyster]

https://www.bethere.co.uk/homebroadband.do <-- Quotes '1 Static IP'
Please confirm so that if they are false advertising I can write to the right people tomorrow.

You have a choice of satatic or dynamic with them.

[IainK]

https://www.bethere.co.uk/homebroadband.do <-- Quotes '1 Static IP'
Please confirm so that if they are false advertising I can write to the right people tomorrow.

[jargonfreckles]

bethere £18 a month doesnt have static pc. IP is done by dhcp, and it has a 24 hour lease, so if you turn router off for more than 24 hours, you'll get a new ip.

[IainK]

www.bethere.co.uk <-- 24meg download, 1.3meg upload + a static ip for only £18/month can't go wrong!!

[hyster]

Well I am on virgin Media guys and my speed goes up and down like a whores draws.

I can sometimes shift gb's of data during even peak periods at 20mbs and other times it crawls even when I have not upset their limits.

One day I think I mgiht have to try another provider, but they would be through my phone line.

[Andy]

Thats correct, but also, if your finding your getting the same reduced speeds nightly, you've gone over your 3GB limit (allocated for the day) then if you continue to download while your being throttled, you will be then throttled the following day.
This was advised on one of many calls to VM when I was on a 20Mb line and getting 3Mb.
Possibly all crap, but considering he sounded like one of the very few who knew what he was talking about (technically speaking) I decided to semi trust him.

Also, just to add to this thread, I'm in Northern Ireland, formerly NTL before VM took over, and I too am experiencing around 100kbps from my server to home.
Server to server is fine.

Thanks guys.

Its all crap. You get throttled only between 10am-3pm or 4pm-9pm, with different limits on both. There is a table on their website stating the times/amounts.

[kingofsplooge]

Still downloading at 20mb here aswell..

Wish it was still NTL i never had any problems then.. Virgin are rubbish!.. Roll on H20 100mb fibre

But why has it taken so long for fibre to be laid down?.. Sweden is freezing cold and yet they have fibre.. Its because england is lazy! lloll.

Hahahaha, I was the other way around.
Never had problems in Plymouth with Telewest, but when I relocated to Belfast with NTL I had nothing but problems with them. As above, 20Mb line, and only receiving 3Mb. Ended up having a repull done, technicians out to the house etc. I even ran a Live Linux Disk to prove to them it wasn't my OS that was causing the problems. VM Didn't like that tbh.

Ended up having all sorts of excuses:

Poor quality cables - Had a refit inside the house done
Too many splits in the cable - Had another refit done
Too much cable used - refit again
OS - Technician proved onsite with Windows XP, Live Ubuntu CDs etc

Then it went onto my pc hardware, which I killed instantly as I have 1gb network cards.

At least when I was with Telewest in Plym, they installed the cable into a house which had the cab less than 20ft away from the entry gate (which they were quoting £50 to do), then the only problem I had, was when they had an outage one night, which they phoned me to confirm it was down, and that I would be credited for the downtime.

NTL last told me, that I wouldn't be able to have the above problem fixed till after Xmas, as "Our Servers are needing to be upgraded", but that came from someone from Outer Space (India).

Ah well. I'll be leaving them soon anyway, think i'll find someone else.

[kingofsplooge]

If its occured at the same time as last night its a congestion problem at the UBR. A UBR can cover 10+ miles depending on the area so thats why other areas will experience it too.

Thats correct, but also, if your finding your getting the same reduced speeds nightly, you've gone over your 3GB limit (allocated for the day) then if you continue to download while your being throttled, you will be then throttled the following day.
This was advised on one of many calls to VM when I was on a 20Mb line and getting 3Mb.
Possibly all crap, but considering he sounded like one of the very few who knew what he was talking about (technically speaking) I decided to semi trust him.

Also, just to add to this thread, I'm in Northern Ireland, formerly NTL before VM took over, and I too am experiencing around 100kbps from my server to home.
Server to server is fine.

Thanks guys.

[IainK]

I guess I can't really complain about a 10meg download speed, considering we're being routed through German transit (Just Why would Virgin do that?!)

[JALZOO]

Still downloading at 20mb here aswell..

Wish it was still NTL i never had any problems then.. Virgin are rubbish!.. Roll on H20 100mb fibre

But why has it taken so long for fibre to be laid down?.. Sweden is freezing cold and yet they have fibre.. Its because england is lazy! lloll.

[IainK]

I'm getting 10Mbps tops. Maybe Virgin are upgrading different parts of the network at different times and we can expect to see peering added soon? I doubt it though. I really hate Virgin for what they have done to Telewest/NTL

[freshwire]

Time is 18:05 during peak hours. Getting full 20mbps

[IainK]

Tracing route to fluorescence.fr.redforrest.net [91.121.208.207]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms Orchard-WiFi [192.168.1.1]
2 8 ms 8 ms 8 ms 10.249.208.1
3 10 ms 8 ms 8 ms 80.195.0.5
4 16 ms 15 ms 14 ms man-bb-a-ge-400-0.network.virginmedia.net [195.182.178.90]
5 19 ms 21 ms 29 ms nth-bb-b-so-300-0.network.virginmedia.net [212.43.162.214]
6 20 ms 22 ms 22 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.184.2]
7 21 ms 22 ms 22 ms 193.159.225.237
8 30 ms 30 ms 29 ms 217.239.38.162
9 44 ms 34 ms * 20g.dtag.th2-1-6k.routers.ovh.net [213.186.32.205]
10 34 ms 33 ms * 160g.rbx-2-6k.routers.ovh.net [213.186.32.201]
11 32 ms 34 ms 33 ms rbx-60-m1.routers.ovh.net [91.121.130.180]
12 35 ms 33 ms 33 ms fluorescence.fr.redforrest.net [91.121.208.207]

[IainK]

Jalzoo, you are still going through Germany.
193.159.225.237 = Deutsche Telekom AG [Transit]
217.239.38.162 = Deutsche Telekom AG, Internet Service Provider

So am I. No LINX peering active yet.
My ping is still 33ms too.

[JALZOO]

Tracing route to j***.eu [91.121.***.**]
over a maximum of 30 hops:

1 5 ms 13 ms 4 ms 10.44.36.1
2 4 ms 6 ms 5 ms nrth-t2cam1-b-v118.network.virginmedia.net [213.104.142.217]
3 4 ms 4 ms 5 ms nrth-t3core-1b-ge-012-0.network.virginmedia.net[195.182.178.209]
4 8 ms 6 ms 5 ms nth-bb-b-so-330-0.network.virginmedia.net [212.43.162.241]
5 9 ms 7 ms 6 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.184.2]
6 7 ms 6 ms 9 ms 193.159.225.237
7 15 ms 35 ms 18 ms 217.239.38.162
8 17 ms * 17 ms 20g.dtag.th2-1-6k.routers.ovh.net [213.186.32.205]
9 * * * Request timed out.
10 22 ms 19 ms 19 ms rbx-42-m1.routers.ovh.net [213.251.191.249]
11 17 ms 17 ms 18 ms j***.eu [91.121.***.**]

Just to note i just pinged at 16ms to my servers!

[oles@ovh.net]

JALZOO a écrit:
>
> Its 13:07 and im getting full 2.3mb no problems here... Considering i
> was downloading at 100kbps over the weekend something must have been
> done somewere!.. Thanks OVH

can you send me your traceroute ?

the BGP session is up. So the problems should be fixed.

[JALZOO]

Its 13:07 and im getting full 2.3mb no problems here... Considering i was downloading at 100kbps over the weekend something must have been done somewere!.. Thanks OVH

[freshwire]

I am testing at 12:24 and getting full speed.

*Considers believing its fixed*

Will test again later

[IainK]

I'm still going through the transit in Germany (as indicated by the IP numbers just after virgin media routers) but the ping and download speeds are fine!

Tracing route to ovh.net [213.186.33.6]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms Orchard-WiFi [192.168.1.1]
2 9 ms 10 ms 9 ms 10.249.208.1
3 12 ms 8 ms 9 ms 62-31-64-40.cable.ubr06.brad.blueyonder.co.uk [62.31.64.40]
4 15 ms 15 ms 14 ms man-bb-a-ge-400-0.network.virginmedia.net [195.182.178.90]
5 19 ms 19 ms 60 ms nth-bb-b-so-300-0.network.virginmedia.net [212.43.162.214]
6 23 ms 21 ms 21 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.184.2]
7 21 ms 22 ms 23 ms 193.159.225.237
8 28 ms 30 ms 33 ms 217.239.38.162
9 31 ms * 34 ms 010G.th2-1-6k.routers.ovh.net [213.186.32.205]
10 30 ms * 29 ms 040G.p19-2-6k.routers.ovh.net [213.186.32.150]
11 31 ms 37 ms 31 ms 213.251.130.225
12 30 ms 30 ms 30 ms ouaib.ovh.net [213.186.33.6]

Would be good to know when Virgin will take advantage of the peering but I'd imagine it could still be a while.

[mdfk]

Oles is it possible to fix something about this?
[root@dc ~]# traceroute ping.ovh.net
traceroute to ping.ovh.net (213.186.33.13), 64 hops max, 40 byte packets
1 post.skaiteks.lt (212.122.67.34) 0.520 ms 0.467 ms 0.440 ms
2 212.122.64.73 (212.122.64.73) 1.305 ms 3.121 ms 0.910 ms
3 ct0-out.5ci.net (212.122.64.254) 0.552 ms 0.473 ms 1.008 ms
4 81.16.239.105 (81.16.239.105) 16.018 ms 2.208 ms 2.095 ms
5 LTC-Lietuvos-Energija.lattelecom.lv (195.13.173.37) 9.692 ms 8.477 ms 8.376 ms
6 84.237.255.14 (84.237.255.14) 27.729 ms 22.075 ms 9.973 ms
7 84.237.255.14 (84.237.255.14) 10.577 ms 9.633 ms 10.128 ms
8 195.250.170.29 (195.250.170.29) 16.261 ms 14.890 ms 15.054 ms
9 * ams-bb1-xe-7-0-0-0.nl.estpak.ee (194.126.123.54) 42.872 ms *
10 ldn-bb1-xe-7-0-0-0.uk.estpak.ee (194.126.123.62) 49.890 ms 51.082 ms 50.508 ms
11 sw1.tc.lon.ovh.net (195.66.224.220) 183.513 ms 210.405 ms *
12 020g.rbx-2-6k.routers.ovh.net (213.251.130.57) 55.650 ms * 57.202 ms
13 020G.th2-1-6k.routers.ovh.net (213.186.32.202) 57.838 ms * 57.892 ms
14 040G.p19-2-6k.routers.ovh.net (213.186.32.150) 56.626 ms * 56.752 ms
15 p19-52-6k.routers.ovh.net (213.186.32.96) 55.774 ms 59.464 ms 55.360 ms
16 ping.ovh.net (213.186.33.13) 55.873 ms 54.655 ms 55.666 ms
[root@dc ~]#

[mdfk]

i managed to get ~900kb/s this morning from my kimsufi box not bad but still needs to be improved to that stage it was before

[freshwire]

The connection is better during the early hours, but still not as quite as normal. I guess the path to ovh is open free at this time though.

[Andy]

It is rather a disturbing situation.. That really does need to be sorted out pretty quick otherwise OVH will start loosing alot of UK customers Considering Virginmedia is one of the biggest and most popular ISP's in the UK. As was said earlier everything has been done on OVH's side its just down to virginmedia now.. But in my opinion virgin could take months sorting this out as its not exactly a big priority to them. My money is going down the drain at the moment.. And im guessing the situation is the same for alot of other OVH Customers.

It should be priority to them because it will save them a hell of a lot of money on transit... Peering is free remember, transit is not. If more of their bandwidth goes through peering than transit they're laughing, and can get on with more network upgrades from the money they save!

[JALZOO]

It is rather a disturbing situation.. That really does need to be sorted out pretty quick otherwise OVH will start loosing alot of UK customers Considering Virginmedia is one of the biggest and most popular ISP's in the UK. As was said earlier everything has been done on OVH's side its just down to virginmedia now.. But in my opinion virgin could take months sorting this out as its not exactly a big priority to them. My money is going down the drain at the moment.. And im guessing the situation is the same for alot of other OVH Customers.

[MrFiddles]

It may not be OVH or VM. The routers on the way may have connection limiting QoS on them, that is nothing to do with OVH or VM, however both should be aware of any limitations. Since they go through transit, which VM pay for, there should be no limits.

So there is still no idea what is causing the problem or when we can expect it to be resolved...?

It's simply something random somewhere between VM and OVH that cannot yet be explained?

In theory then, this could continue for months...

[Andy]

I also have the same issue.

Nothing over 120KB/s single part (this is 24/hr a day).

Another VPS I have can get me the 2.4MB/s (this goes thru Linx)

Can get 2.4MB/s when using multiple connections but I used to get that with just a single connection, its definitely not a local problem but only some people are affected.

I dont think it can be VM limiting people, else why would it only be to OVH. I also dont think its OVH limiting because transfer between the VPS + OVH Server is also fast as hell.

It may not be OVH or VM. The routers on the way may have connection limiting QoS on them, that is nothing to do with OVH or VM, however both should be aware of any limitations. Since they go through transit, which VM pay for, there should be no limits.

[freshwire]

I also have the same issue.

Nothing over 120KB/s single part (this is 24/hr a day).

Another VPS I have can get me the 2.4MB/s (this goes thru Linx)

Can get 2.4MB/s when using multiple connections but I used to get that with just a single connection, its definitely not a local problem but only some people are affected.

I dont think it can be VM limiting people, else why would it only be to OVH. I also dont think its OVH limiting because transfer between the VPS + OVH Server is also fast as hell.

[hyster]

> Yes he is. He seems like a nice guy, and I believe he's relatively
> young too, judging from the videos he's been in on YouTube.

33 years old

I've started Ovh here http://www.saloperie.com/images/ovh-12-1998.jpg
with no money. Now we are 150 persons

Is my server the one on the left of the photo lol Looks like a good machine ha ha

[JALZOO]

Yeah congratz on the business..

Soon you will able to buy france and turn it into one big data center ^_^

[Andy]

> Yes he is. He seems like a nice guy, and I believe he's relatively
> young too, judging from the videos he's been in on YouTube.

33 years old

I've started Ovh here http://www.saloperie.com/images/ovh-12-1998.jpg
with no money. Now we are 150 persons

Wow! Interesting stuff Well done being a successful businessman. You deserve it.

[oles@ovh.net]

> Yes he is. He seems like a nice guy, and I believe he's relatively
> young too, judging from the videos he's been in on YouTube.

33 years old

I've started Ovh here http://www.saloperie.com/images/ovh-12-1998.jpg
with no money. Now we are 150 persons

[oles@ovh.net]

rickyday a écrit:
>
> Also can anyone tell me what these IPs are in my tracert above please?
>
> 8 56 ms 44 ms 11 ms *193.159.225.237*

$ whois 193.159.225.237 | grep origin
origin: AS3320

> 9 19 ms 19 ms 22 ms *217.239.38.162*

whois 217.239.38.162 | grep origin
origin: AS3320

$ whois AS3320
aut-num: AS3320
as-name: DTAG
descr: Deutsche Telekom AG
descr: Internet service provider operations

we have 2x10G with DTAG.

[oles@ovh.net]

Andy a écrit:
>
> oles@ovh.net;7424 Wrote:
>> liamg1285 a écrit:
>>
>> got answser from virgin. peering is setup on my side. waiting for
>> the setup on virgin's side. then all problems are resolved
>
> Nice one!!! Thank you oles!!! You're the man

ldn-1-6k-gsw#sh ip bgp sum | i 5089
195.66.224.22 4 5089 0 1366 0 0 0 never Active

since down.

I've setup 3 peering BGP sessions with AS5089: Linx (2x10G), Amsix (2x10G)
and Decix (2x10G).

[Andy]

Is oles the boss of OVH?..

If so its brillaint that oles has so much interation with his own clients.. Most bosses just sit back and let there staff deal with it haha ^_^. Im just about pushing 150kbps on my server atm.. Hopefully virgin will pull there asses into gear and do something on there side .

Yes he is. He seems like a nice guy, and I believe he's relatively young too, judging from the videos he's been in on YouTube.

[liamg1285]

this is great news thanks oles

[JALZOO]

Is oles the boss of OVH?..

If so its brillaint that oles has so much interation with his own clients.. Most bosses just sit back and let there staff deal with it haha ^_^. Im just about pushing 150kbps on my server atm.. Hopefully virgin will pull there asses into gear and do something on there side .

[Andy]

Also can anyone tell me what these IPs are in my tracert above please?

8 56 ms 44 ms 11 ms 193.159.225.237
9 19 ms 19 ms 22 ms 217.239.38.162

Im a geek you see

They're simply routers on the transition from Virgin to OVH with no reverse DNS. It would be nice to know what they connect together however.

[rickyday]

Also can anyone tell me what these IPs are in my tracert above please?

8 56 ms 44 ms 11 ms 193.159.225.237
9 19 ms 19 ms 22 ms 217.239.38.162

Im a geek you see

[rickyday]

liamg1285 a écrit:

got answser from virgin. peering is setup on my side. waiting for
the setup on virgin's side. then all problems are resolved

Great News!!

Many Thanks Oles

[rickyday]

rickyday a écrit:
>
> Another tracert to ping.ovh.net if it will help diagnose the problem?
>
>
> Code:
> --------------------
>
> Tracing route to ping.ovh.net [213.186.33.13]
> over a maximum of 30 hops:
>
> 1 <1 ms <1 ms <1 ms kerberos [192.168.1.1]
> 2 7 ms 8 ms 8 ms 10.136.220.1
> 3 34 ms 55 ms 9 ms lutn-t2cam1-a-v108.network.virginmedia.net [80.4.118.93]
> 4 8 ms 29 ms 8 ms lutn-t3core-1a-ae2-0.network.virginmedia.net [195.182.174.173]
> 5 11 ms 8 ms 10 ms pop-bb-a-so-220-0.network.virginmedia.net [213.105.175.149]
> 6 10 ms 8 ms 23 ms nth-bb-b-as3-0.network.virginmedia.net [213.105.172.13]
> 7 11 ms 11 ms 13 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.184.2]
> 8 56 ms 44 ms 11 ms 193.159.225.237
> 9 19 ms 19 ms 22 ms 217.239.38.162
> 10 * 25 ms * 010G.th2-1-6k.routers.ovh.net [213.186.32.205]
> 11 * * * Request timed out.
> 12 28 ms 28 ms 35 ms p19-52-6k.routers.ovh.net [213.186.32.96]
> 13 27 ms 43 ms 24 ms ping.ovh.net [213.186.33.13]

I've already send an email about it. We don't know why Virginmedia uses
transit to reach Ovh and not peering. They seem to be full on DTAG transit.
We aren't full on DTAG. They don't answer the emails. It's not
"our side" network problem, but on Virgin side (they manage the outcoming trafic as
we do, but we can't manage incoming traffic). If you have the NOC contacts
or/and the phone number of virgin media NOC, it could help. If you have
a looking glass from Virgin it could too, since I can check if I can change
something to manage the incoming trafic ... It's more difficult but it can
help. please send me an email to oles@ovh.net

Thanks for the update Oles, its extremely refreshing to see this level of transparency and help from a company/owner.

Very refreshing indeed.

I will ring Virgin and try and get some more indepth infomation for you.

My brother works for Virgin so I will ask him to email his technical colleagues and see if we can get this moving.

Why was everything fine a few weeks ago tho, have things changed that drastically, is the problem to do with Linx?

Many Thanks

[Andy]

liamg1285 a écrit:

got answser from virgin. peering is setup on my side. waiting for
the setup on virgin's side. then all problems are resolved

Nice one!!! Thank you oles!!! You're the man

[oles@ovh.net]

liamg1285 a écrit:

got answser from virgin. peering is setup on my side. waiting for
the setup on virgin's side. then all problems are resolved

[HANNApree]

Tracing route to ping.ovh.net [213.186.33.13]
over a maximum of 30 hops:

1 15 ms 37 ms 29 ms 10.66.0.1
2 45 ms 45 ms 51 ms osr01chwo-v15.network.virginmedia.net [62.30.247
.129]
3 46 ms 45 ms 36 ms osr01perr-tenge81.network.virginmedia.net [62.30
.247.57]
4 46 ms 26 ms 32 ms perr-t3core-1a-ge-010-0.network.virginmedia.net
[80.0.176.69]
5 49 ms 52 ms 56 ms man-bb-a-as1-0.network.virginmedia.net [213.105.
175.181]
6 41 ms 108 ms 57 ms nth-bb-b-so-300-0.network.virginmedia.net [212.4
3.162.214]
7 42 ms 38 ms 26 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.
184.2]
8 48 ms 50 ms 53 ms 193.159.225.237
9 58 ms 60 ms 60 ms 217.239.38.162
10 * 68 ms 64 ms 010G.th2-1-6k.routers.ovh.net [213.186.32.205]
11 57 ms 59 ms * 040G.p19-2-6k.routers.ovh.net [213.186.32.150]
12 39 ms 42 ms 43 ms 213.251.130.224
13 41 ms 58 ms 54 ms ping.ovh.net [213.186.33.13]

Trace complete.

Thanks ovh maxing out now
regards

[Andy]

5mb/s from my kimsufi box

http://debian.virginmedia.com/doc/debian-keyring.tar.gz

from this one i get also 5mb/s from my kimsufi box so i guess problem is with linx peering with ovh.

I am on VM 20mb and i can reach max of it from all sites except from my kimsufi box

5Mbps suggests your connection has hit STM (Subscriber traffic management). You're best off not trying between 11am and 3pm, and 4pm and 9pm (since thats when STM can be activated).

See the table on this page http://www.virginmedia.com/help/traffic-management.php

[HANNApree]

Me also in 7 months of been with ovh never had speed like this on 20mbit line from virginmedia been like this since monday
Tracing route to ping.ovh.net [213.186.33.13]
over a maximum of 30 hops:

1 106 ms 135 ms 96 ms 10.66.0.1
2 106 ms 96 ms 130 ms osr01chwo-v15.network.virginmedia.net [62.30.247
.129]
3 146 ms 97 ms 107 ms osr01perr-tenge81.network.virginmedia.net [62.30
.247.57]
4 111 ms 89 ms 124 ms perr-t3core-1a-ge-010-0.network.virginmedia.net
[80.0.176.69]
5 131 ms 120 ms 132 ms man-bb-a-as1-0.network.virginmedia.net [213.105.
175.181]
6 107 ms 126 ms 115 ms nth-bb-b-so-300-0.network.virginmedia.net [212.4
3.162.214]
7 104 ms 159 ms 146 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.
184.2]
8 119 ms 115 ms 181 ms 193.159.225.237
9 131 ms 123 ms 100 ms 217.239.38.162
10 175 ms 140 ms 129 ms 010G.th2-1-6k.routers.ovh.net [213.186.32.205]
11 160 ms * * 040G.p19-2-6k.routers.ovh.net [213.186.32.150]
12 112 ms 149 ms 138 ms 213.251.130.224
13 155 ms 140 ms 167 ms ping.ovh.net [213.186.33.13]

[liamg1285]

im also having problems with the ftp speeds but im on 10mb not 20mb

[oles@ovh.net]

rickyday a écrit:
>
> Another tracert to ping.ovh.net if it will help diagnose the problem?
>
>
> Code:
> --------------------
>
> Tracing route to ping.ovh.net [213.186.33.13]
> over a maximum of 30 hops:
>
> 1 <1 ms <1 ms <1 ms kerberos [192.168.1.1]
> 2 7 ms 8 ms 8 ms 10.136.220.1
> 3 34 ms 55 ms 9 ms lutn-t2cam1-a-v108.network.virginmedia.net [80.4.118.93]
> 4 8 ms 29 ms 8 ms lutn-t3core-1a-ae2-0.network.virginmedia.net [195.182.174.173]
> 5 11 ms 8 ms 10 ms pop-bb-a-so-220-0.network.virginmedia.net [213.105.175.149]
> 6 10 ms 8 ms 23 ms nth-bb-b-as3-0.network.virginmedia.net [213.105.172.13]
> 7 11 ms 11 ms 13 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.184.2]
> 8 56 ms 44 ms 11 ms 193.159.225.237
> 9 19 ms 19 ms 22 ms 217.239.38.162
> 10 * 25 ms * 010G.th2-1-6k.routers.ovh.net [213.186.32.205]
> 11 * * * Request timed out.
> 12 28 ms 28 ms 35 ms p19-52-6k.routers.ovh.net [213.186.32.96]
> 13 27 ms 43 ms 24 ms ping.ovh.net [213.186.33.13]

I've already send an email about it. We don't know why Virginmedia uses
transit to reach Ovh and not peering. They seem to be full on DTAG transit.
We aren't full on DTAG. They don't answer the emails. It's not
"our side" network problem, but on Virgin side (they manage the outcoming trafic as
we do, but we can't manage incoming traffic). If you have the NOC contacts
or/and the phone number of virgin media NOC, it could help. If you have
a looking glass from Virgin it could too, since I can check if I can change
something to manage the incoming trafic ... It's more difficult but it can
help. please send me an email to oles@ovh.net

[ren]

I'm back at full speed now, it better last

[ren]

things are a bit better now.... 150k

By the way, If anyone has some sort of free VPN solution to this problem, or any other hack actually, I'd be quite happy to hear it

[mdfk]

I tried to Dl this file: http://mir1.ovh.net/ubuntu/ls-lR.gz

and the speeds are below 100k yet again.

5mb/s from my kimsufi box

http://debian.virginmedia.com/doc/debian-keyring.tar.gz

from this one i get also 5mb/s from my kimsufi box so i guess problem is with linx peering with ovh.

I am on VM 20mb and i can reach max of it from all sites except from my kimsufi box

[JALZOO]

err.. I tried my own server that does almost nothing at the moment, which is the reason why i google search for "virgin ovh" and ended up here :P

MoM from ovh gives me the same speeds... ftp://ftp.ovh.net/MoM/MoM.tar.gz

100kbps from that link on virginmedia 20mb.. Not exactly good tbh considering i have no problems downloading at full speed from elsewhere.

[ren]

err.. I tried my own server that does almost nothing at the moment, which is the reason why i google search for "virgin ovh" and ended up here :P

MoM from ovh gives me the same speeds... ftp://ftp.ovh.net/MoM/MoM.tar.gz

[Andy]

I tried to Dl this file: http://mir1.ovh.net/ubuntu/ls-lR.gz

and the speeds are below 100k yet again.

Same for me, but this is probably because its a mirror server with thousands of users on it at any one time. Try something a little more sensible.

[ren]

I tried to Dl this file: http://mir1.ovh.net/ubuntu/ls-lR.gz

and the speeds are below 100k yet again.

[ren]

I guess NTL is not screwing you just yet.I will try to download some stuff from other OVH servers (public, well known mirrors and such).

The connection at home is "fine", speedtest.net reports speeds I didnt even know were possible.

My guess is that one of these machines hates OVH:

3 brhm-t2cam1-b-v100.network.virginmedia.net (213.106.228.221) 36.048 ms 36.086 ms 36.265 ms
4 brhm-t3core-1b-ge-113-0.network.virginmedia.net (195.182.180.205) 36.169 ms 36.346 ms 36.423 ms
5 bir-bb-b-so-020-0.network.virginmedia.net (213.105.174.5) 36.217 ms 36.298 ms 36.533 ms
6 bir-bb-a-ae0-0.network.virginmedia.net (62.253.185.153) 36.448 ms 13.212 ms 13.229 ms
7 nth-bb-b-so-220-0.network.virginmedia.net (62.253.185.85) 18.905 ms 16.350 ms 17.442 ms
8 tele-ic-1-as0-0.network.virginmedia.net (62.253.184.2) 17.943 ms 18.376 ms 18.720 ms
9 193.159.225.237 (193.159.225.237) 17.960 ms 18.595 ms 18.692 ms
10 217.239.38.162 (217.239.38.162) 30.138 ms 30.242 ms 30.277 ms

[Andy]

Hi, I just registered to say this: IT IS A VIRGIN MEDIA ISSUE.

I have a dedicated server at OVH, and my speed from home varies between 50 and 100 K. Usually I can get full speed from my server, and throttled traffic in the evenings, though It never is this bad (keep in mind I'm supposed to have a 10mbps connection from ntl).

I get the same speeds from Andy's testfiles, so I blame Virgin. I already hated the low speeds in the evenings, but 100k is less than a tenth of what I am supposed to be getting ( and that I do usually get 50 per cent of the time)

I checked the graphs provided by OVH and everything seems fine. Virgin hasn't reported any malfunctions and this looks very much like one of their scammy business practices... If this isn't illegal it should be made illegal. Virgin *****es. It would be quicker for me to go to paris, get access to the media center, copy my hard drive and come back here. Also it wouldnt be getting on my nerves, allowing me to effectively live longer.

PS: I tried every port ranging between 20 and 65000 with various protocols, http is the fastest at 100k

How do you explain my flawless speeds if its a VM problem? I always max out my 10Mbps from my server, every time.

[ren]

Hi, I just registered to say this: IT IS A VIRGIN MEDIA ISSUE.

I have a dedicated server at OVH, and my speed from home varies between 50 and 100 K. Usually I can get full speed from my server, and throttled traffic in the evenings, though It never is this bad (keep in mind I'm supposed to have a 10mbps connection from ntl).

I get the same speeds from Andy's testfiles, so I blame Virgin. I already hated the low speeds in the evenings, but 100k is less than a tenth of what I am supposed to be getting ( and that I do usually get 50 per cent of the time)

I checked the graphs provided by OVH and everything seems fine. Virgin hasn't reported any malfunctions and this looks very much like one of their scammy business practices... If this isn't illegal it should be made illegal. Virgin *****es. It would be quicker for me to go to paris, get access to the media center, copy my hard drive and come back here. Also it wouldnt be getting on my nerves, allowing me to effectively live longer.

PS: I tried every port ranging between 20 and 65000 with various protocols, http is the fastest at 100k

[krogothzero]

930KB/s from my server and that is the cap on my line.

[towerofsong]

I'm with BeThere internet and as of this week (maybe) I can't seem to get more than 300kb/s over FTP/HTTP from my OVH Server to my home PC, when it was 1.8mbs.
Downloading from anywhere but my ovh server is fine...

And I get about 300kb/s from those test files from Andy as well

[pete_w]

I get 133kB/s from your server Andy

[rickyday]

375kB/s from your server Andy and indeed my own server. (Thats probably down to Windows)

Are you on a Kimsufi?
My friend is, and i suspect the bandwidth is on a lower priority than the non kimusfi customers possibly?



I will ask him to check the server load etc.

Thanks for trying to help

[rickyday]

Single thread from my OVH server to my 10Mbps VM broadband. No problems here.

Possible causes of it being slow for other people:

1. Local congestion - NOPE Microsoft maxing out connection 2.35MB/s
2. Bad TCP settings on your pc - NOPE please see above.
3. Bad router - NOPE please see above
4. Bad firewall or antivirus - Nope please see above.
5. Congestion on your server - Nope server not even being used.
6. Other server issue (hardware related)

- Nope see above.

Something is amiss here for things to get soo bad.
Routing is the only thing I can point towards.

I really love OVH and their service, but im not paying £140 per month for 100kB/s speeds, when for the last two months up until a week ago, EVERYTHING WAS FAST and DANDY!

[Andy]

2 weeks ago my connection was fine to ANY OVH Server.
All of a sudden my speeds have plummeted to under 100kB/s when I was getting OVH servers maxing out my connection at 2.35MB/s

Im sorry Andy but that explanation just does not wash mate, something is amiss somewhere, for it to get soo bad in the last two weeks.

Routing has changed, its plain to see that from tracerts.

This is now the speed im getting from a friends OVH server

Try downloading from my server. If you get better speeds its obvious its a problem with his server. If not it must be your broadband connection. It can't be VM or OVH because I just got a very high speed. It doesn't affect one part of the network and not the other. Its either local congestion, your pc, or the server you're downloading from. We can only narrow it down with more tests.

[rickyday]

2 weeks ago my connection was fine to ANY OVH Server.
All of a sudden my speeds have plummeted to under 100kB/s when I was getting OVH servers maxing out my connection at 2.35MB/s

Im sorry Andy but that explanation just does not wash mate, something is amiss somewhere, for it to get soo bad in the last two weeks.

Routing has changed, its plain to see that from tracerts.

This is now the speed im getting from a friends OVH server

[Andy]

Single thread from my OVH server to my 10Mbps VM broadband. No problems here.

Possible causes of it being slow for other people:

1. Local congestion
2. Bad TCP settings on your pc
3. Bad router
4. Bad firewall or antivirus
5. Congestion on your server
6. Other server issue (hardware related)

[pete_w]

I am also getting 100kB/s downloads from my server @ ovh from plus.net which have a connection to linx :S - I can download from Microsofts site and many others @ 800kB/s still. Before the Linx pipes were put up I was getting 700-800kB/s every time from my server

[Andy]

Is there an official word yet on what is causing this problem, and when it will be fixed? I too will be cancelling my subscription if this continues. I'm not the picky, moany type. I just really need this service. And without useable speeds the server is useless to me and I'll be forced to go elsewhere. I can't afford to shell out money on a faulty server.

Many thanks ahead, and I look forward to a reply.

I think its been determined that VM don't use LINX, they use some form of transit to get into the OVH network. This means that if that transit link is overloaded, which it probably will be knowing VM, your speeds will suffer. Its nothing more than that. Oles has e-mailed VM to suggest they get a link with LINX to increase speeds to various other places but it seems either the e-mail was never received or its being ignored like every other e-mail sent to any department of VM.

I personally don't seem to suffer with bad speeds from my OVH server, at least none that I've noticed. I do suffer from local congestion at times but since I only download from my server after 9pm I don't tend to see the peak time bad speeds that I would get if I tried downloading at 5pm etc.

It seems its not OVH thats the issue, rather the ISP's peering/transit with the datacenter. Do an FTP download on your server from my server in my signature. If you get 100Mbps then there is nothing wrong with your servers connection. I can manage 100Mbps to Sweden no problem so I don't see why any other country should be an issue.

This isn't an official response of course but about as good as you'll probably get!

[rickyday]

Another tracert to ping.ovh.net if it will help diagnose the problem?

Tracing route to ping.ovh.net [213.186.33.13]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  kerberos [192.168.1.1]
  2     7 ms     8 ms     8 ms  10.136.220.1
  3    34 ms    55 ms     9 ms  lutn-t2cam1-a-v108.network.virginmedia.net [80.4.118.93]
  4     8 ms    29 ms     8 ms  lutn-t3core-1a-ae2-0.network.virginmedia.net [195.182.174.173]
  5    11 ms     8 ms    10 ms  pop-bb-a-so-220-0.network.virginmedia.net [213.105.175.149]
  6    10 ms     8 ms    23 ms  nth-bb-b-as3-0.network.virginmedia.net [213.105.172.13]
  7    11 ms    11 ms    13 ms  tele-ic-1-as0-0.network.virginmedia.net [62.253.184.2]
  8    56 ms    44 ms    11 ms  193.159.225.237
  9    19 ms    19 ms    22 ms  217.239.38.162
 10     *       25 ms     *     010G.th2-1-6k.routers.ovh.net [213.186.32.205]
 11     *        *        *     Request timed out.
 12    28 ms    28 ms    35 ms  p19-52-6k.routers.ovh.net [213.186.32.96]
 13    27 ms    43 ms    24 ms  ping.ovh.net [213.186.33.13]

[MrFiddles]

They do in Hertfordshire, its like clockwork.
3GB (or is it 5GB, cant remember) download before 9pm and the 5MB throttling kicks in.

Very very exact, maybe different in other areas.

Yes, always get throttling here at 3GB. I tend to find the throttle goes past 9pm though. 10pm to my understanding.

I too have tested my connection with other downloads which max out my bandwidth. It's only OVH FTP speeds that are problematic.

Two of my friends who use OVH and have Virgin Media connections both having the same problems with connection speeds between home and OVH server.

Is there an official word yet on what is causing this problem, and when it will be fixed? I too will be cancelling my subscription if this continues. I'm not the picky, moany type. I just really need this service. And without useable speeds the server is useless to me and I'll be forced to go elsewhere. I can't afford to shell out money on a faulty server.

Many thanks ahead, and I look forward to a reply.

[rickyday]

I don't believe for a second that Virgin Media stick to those published figures

They do in Hertfordshire, its like clockwork.
3GB (or is it 5GB, cant remember) download before 9pm and the 5MB throttling kicks in.

Very very exact, maybe different in other areas.

[rickyday]

Theres not throttling issues here with VM either as ive just downloaded a service pack from MS at 2.35MB/s

[rickyday]

Not fine and dandy in Hertfordshire. I'm in Welwyn and having nightmarish problems on 20mb Virgin connection... Was fine yesterday, but today is not good at all... getting about 400kb/s

Pings fine.

Speeds absolutely AWFUL with a CAPITAL A

Downloading from my friends OVH server now at 100kB/s When I was getting 2.35MB/s before whatever changes were made, LINX? I dont know what the problem is.

Im looking now at cancelling my £140 server with OVH as these speeds are just unacceptable.

OVH are brilliant in every other area.

BUT speeds are really bad.

[MrFiddles]

Pinging 213.186.32.205 with 32 bytes of data:
Reply from 213.186.32.205: bytes=32 time=22ms TTL=248
Reply from 213.186.32.205: bytes=32 time=34ms TTL=248
Reply from 213.186.32.205: bytes=32 time=27ms TTL=248
Reply from 213.186.32.205: bytes=32 time=24ms TTL=248

Ping statistics for 213.186.32.205:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
    Minimum = 22ms, Maximum = 34ms, Average = 26ms

Fine and dandy in sunny Hertfordshire
VM 20MB.

Not fine and dandy in Hertfordshire. I'm in Welwyn and having nightmarish problems on 20mb Virgin connection... Was fine yesterday, but today is not good at all... getting about 400kb/s

[IainK]

I don't believe for a second that Virgin Media stick to those published figures, I downloaded over 10Gigs between 4-7pm last night and was not limited (i'm on 20mbit so should get limited for 4gigs I think it is).

They do what they please.

[rickyday]

Sounds like a clear cut case of throttling

Erm no

Throttling only kicks in if i exceed 3GB, plus i downloaded a SP from MS a few secs later at 2.35MB/s i dont even download 300MB these days, everything was fine until a few days ago, and then dozens of people got slow speeds, some not even with VM.

Whatever changes have been made by OVH in the past few days to their network infrastructure/routing has had a detramental effect for a lot of people, or is it simply bandwidth throttling?

[Andy]

Sounds like a clear cut case of throttling or as the operators like to call it "Bandwidth Management" especially in light of the fact that it occurs at the same time each day. I am willing to bet that this is a high traffic time for the area with everyone home from work and jumping on their servers to do their thing....

Its not throttling, because that happens at set times and after a set amount of data has been downloaded (unlike other ISP's). I managed yet again 750KB/s last night single connection so it has to be congestion on their link to France or the rest of Europe. They need to peer with LINX to get some decent bandwidth...

[Snarkyone]

Sounds like a clear cut case of throttling or as the operators like to call it "Bandwidth Management" especially in light of the fact that it occurs at the same time each day. I am willing to bet that this is a high traffic time for the area with everyone home from work and jumping on their servers to do their thing....

[rickyday]

> Somethings happened somewhere and I just hope it gets resolved soon.

I need the email of the NOC to contact them and find out the solution.
you know what is your IP, so you know the network you use, so you can
find out the email of the NOC. please forward me it on oles@ovh.net
thanks.

Many thanks Oles.

82.24.208.0 - 82.24.223.255

NTL Infrastructure - Luton
GB

NTLI Network Management Centre
NTL Internet
Crawley Court
Winchester
Hampshire
SO21 2QA
phone: +44 1633710142
pim@virginmedia.co.uk


NTL
Source: whois.ripe.net

IP address emailed.

Please note PINGS are very good to server 24ms, BUT speeds when downloading are now VERY slow, thats the problem im having.

[oles@ovh.net]

> Somethings happened somewhere and I just hope it gets resolved soon.

I need the email of the NOC to contact them and find out the solution.
you know what is your IP, so you know the network you use, so you can
find out the email of the NOC. please forward me it on oles@ovh.net
thanks.

[dem0n]

Speeds back to normal now

(Nothing to do with STM)

Lucky you lol (100kb/s here)

[rickyday]

This is Virgin Media throttling traffic!

Speeds back to normal now

(Nothing to do with STM)

[IainK]

This is Virgin Media throttling traffic. Please don't think otherwise people. Virgin Media have ruined Telewest/NTL. There is no good excuse why some of their network users can download full speed whilst others are always being limited after 6PM.

You should seriously consider moving to be!

[oles@ovh.net]

> 5 21 ms 29 ms 24 ms lee-bb-a-ae0-0.network.virginmedia.net [62.253.1

are they on Linx ?

[JALZOO]

Pinging 213.186.32.205 with 32 bytes of data:

Reply from 213.186.32.205: bytes=32 time=18ms TTL=249
Reply from 213.186.32.205: bytes=32 time=18ms TTL=249
Reply from 213.186.32.205: bytes=32 time=20ms TTL=249
Reply from 213.186.32.205: bytes=32 time=18ms TTL=249

Northampton VM 20mb

[Slippery]

Pinging 213.186.32.205 with 32 bytes of data:

Reply from 213.186.32.205: bytes=32 time=35ms TTL=246
Reply from 213.186.32.205: bytes=32 time=31ms TTL=246
Reply from 213.186.32.205: bytes=32 time=33ms TTL=246
Reply from 213.186.32.205: bytes=32 time=35ms TTL=246

Ping statistics for 213.186.32.205:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 31ms, Maximum = 35ms, Average = 33ms

Fine here in Lincolnshire

[JALZOO]

Youre lucky, I never get above 400kB/s from Windows Servers with one connection, I know I can use more but its annoying, when a Linux or BSD server maxes out my connection ar 2.35MB/s with one connection.

Very annoying to say the least.

Same with me.. HTTP downloads are absolutly terrible very slow speeds 350-400kbps MAX.. FTP not so bad can get 1.3mb max but it drops gradually.. Even with linux my speed will not stay at 2.4 they will drop.. But when using multiple connections i have no speeds problems at all and no slow downs.. constant 2.3mb/s. WIERD

[rickyday]

I get ~900KB/s(1 connection) on my 10Mbps VM line from Andy's testfile, and I'm in Scotland.

Youre lucky, I never get above 400kB/s from Windows Servers with one connection, I know I can use more but its annoying, when a Linux or BSD server maxes out my connection ar 2.35MB/s with one connection.

Very annoying to say the least.

[rickyday]

Pinging 213.186.32.205 with 32 bytes of data:
Reply from 213.186.32.205: bytes=32 time=22ms TTL=248
Reply from 213.186.32.205: bytes=32 time=34ms TTL=248
Reply from 213.186.32.205: bytes=32 time=27ms TTL=248
Reply from 213.186.32.205: bytes=32 time=24ms TTL=248

Ping statistics for 213.186.32.205:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
    Minimum = 22ms, Maximum = 34ms, Average = 26ms

Fine and dandy in sunny Hertfordshire
VM 20MB.

[dem0n]

VM are about to roll out Docsis 3, can't confirm if it's connected to your issue for sure.

Nope, The problems seem to be with this IP - 213.186.32.205

Pinging 213.186.32.205 with 32 bytes of data:

Reply from 213.186.32.205: bytes=32 time=97ms TTL=240
Reply from 213.186.32.205: bytes=32 time=190ms TTL=240
Request timed out.
Reply from 213.186.32.205: bytes=32 time=40ms TTL=240

Ping statistics for 213.186.32.205:
    Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
    Minimum = 40ms, Maximum = 190ms, Average = 109ms

Can someone else ping this and tell me what they get? Thanks.

[Andy.]

VM are about to roll out Docsis 3, can't confirm if it's connected to your issue for sure.

[dem0n]

3rd night running, slow speeds yet again...

Seems to be a pattern, occurs at about 6PM then goes back to normal during the next day. hmm..

[phillip]

I get ~900KB/s(1 connection) on my 10Mbps VM line from Andy's testfile, and I'm in Scotland.

[Andy]

Btw, All other sites work fine apart from those hosted at OVH. So I doubt its a problem at the UBR side.

Odd. Perhaps its routing issue instead.

[dem0n]

Download this download manager:
www.reget.com

Once its installed test it out on Andys FTP Test file..


I was pissed off not getting my full speed but now i do :>
Youll have no problems reaching ure full speed using it..

Btw, All other sites work fine apart from those hosted at OVH. So I doubt its a problem at the UBR side.

[JALZOO]

Download this download manager:
www.reget.com

Once its installed test it out on Andys FTP Test file..


I was pissed off not getting my full speed but now i do :>
Youll have no problems reaching ure full speed using it..

[Andy]

It's not that local, i've had reports from different parts of scotland, It looks like its an Ex-TW problem tbh.

And, its going slow tonight (Oddly its occurred at the same as last night)

If its occured at the same time as last night its a congestion problem at the UBR. A UBR can cover 10+ miles depending on the area so thats why other areas will experience it too.

[dem0n]

915KB/s single threaded on my 10Mbps Virgin connection here. It must be a localised congestion issue.

It's not that local, i've had reports from different parts of scotland, It looks like its an Ex-TW problem tbh.

And, its going slow tonight (Oddly its occurred at the same as last night)

[Andy]

915KB/s single threaded on my 10Mbps Virgin connection here. It must be a localised congestion issue.

[rickyday]

No problems here (Hertfordshire) with 20MB, as above I get the full 2.3MB/s

[JALZOO]

No problems here.. Virginmedia 20mb can reach full 2.3mb/s download..

From here to OVH is 10 hops with my new kimsufi XL server

Very pleased =)

Try using a download manager if the speeds are slow..

[oles@ovh.net]

dem0n a écrit:
>

we finished the second 10G on linx last week and we start to establish
the new peering session. we will move the first port Linx to 10G tomorrow.
then we move all established sessions. all problems will be resolved.

[dem0n]

Slow speeds effects all ports btw.

[Ben]

Yep, i'm also having problems from my VM connection

  3    26 ms     9 ms     8 ms  brtn-t2cam1-b-v104.network.virginmedia.net [80.3
.66.145]
  4     8 ms    14 ms    41 ms  brig-t3core-1b-ge-017-0.network.virginmedia.net
[195.182.180.237]
  5    12 ms    26 ms    10 ms  pop-bb-b-so-330-0.network.virginmedia.net [212.4
3.162.225]
  6    15 ms    46 ms    12 ms  nth-bb-a-so-120-0.network.virginmedia.net [213.1
05.64.17]
  7    13 ms    48 ms    18 ms  nth-bb-b-ae0-0.network.virginmedia.net [62.253.1
85.118]
  8    15 ms    30 ms    29 ms  tele-ic-1-as0-0.network.virginmedia.net [62.253.
184.2]
  9    18 ms    48 ms    20 ms  193.159.225.237
 10    22 ms    76 ms    23 ms  217.239.38.162
 11    25 ms     *       21 ms  010G.th2-1-6k.routers.ovh.net [213.186.32.205]
 12     *        *        *     Request timed out.
 13    27 ms    24 ms    43 ms  rbx-54-m1.routers.ovh.net [91.121.130.162]
 14    36 ms    33 ms    56 ms  ksXXXXXX.kimsufi.com [91.121.XXX.XXX]

[dem0n]

I can't get above 100Kb/s from my VM connection and i've had a few other people confirm this with their connections.

Traceroute :

3     9 ms    30 ms    12 ms  77-96-1-33.cable.ubr01.azte.blueyonder.co.uk [77
96.1.33]
 4     *        *        *     Request timed out.
 5    21 ms    29 ms    24 ms  lee-bb-a-ae0-0.network.virginmedia.net [62.253.1
7.185]
 6    21 ms    22 ms    29 ms  nth-bb-b-as2-0.network.virginmedia.net [62.253.1
5.101]
 7     *        *        *     Request timed out.
 8    21 ms    18 ms    24 ms  193.159.225.237
 9    29 ms    29 ms    29 ms  217.239.38.162
10     *       49 ms    36 ms  010G.th2-1-6k.routers.ovh.net [213.186.32.205]
11    40 ms     *       58 ms  020G.rbx-2-6k.routers.ovh.net [213.186.32.201]
12   101 ms    41 ms    49 ms  rbx-47-m1.routers.ovh.net [91.121.130.141]
13    40 ms    45 ms    41 ms  ksXXXXXX.kimsufi.com [91.121.XXX.XX]

(Last route edited for obvious reasons)

Anyone else having problems?