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Emails from hosted domains not routing to 3rd party servers

09-10-2013, 14:18
Thanks. Will look into that.

09-10-2013, 11:00
Most likely reason for this will be that as Plesk is an all-in-one solution, the panel tells PHP that it hosts the mail (even though you have disabled mail services) so PHP doesn't go through the MX lookup etc.

I just found this:

Not sure if it will help at all. Or if this is the "disable mail" that you have already done.

09-10-2013, 10:26

My Plesk panel (11.5.30) hosts a number of domains that all use Google Apps for Business to host their emails. No emails are hosted on the panel, and the mail server is turned off. So is the DNS server.

Using the mail() php function to send automatic confirmation emails from a website hosted on the panel, they arrive at any address NOT hosted locally, however they fail to arrive at any address whose website is locally hosted.

My initial research suggested that Plesk was routing locally, hence the problem, however the mailserver has been turned off the for domain/webspace.

Anyone have any suggestions as to how to trouble-shoot this issue?


PS - I've also raised this issue on the Plesk forum ( where there's been interest but no solutions. Not sure where the problem lies, so any help would be appreciated.