marks
18-10-2013, 12:13

It would be good that you provide some more information when you ask a question. So we save some emails back and forth
Dear customer,
I'm not sure what this email is about, sorry.
Kind regards
Marc
OVH Customer Support Adviser
Tel: 020 7357 6616
email: customersupport@ovh.co.uk
We detected a failure in the system of hard reboot of
your server #SERVER#.
To offer a service under conditions always optimal,
we will change it this Thursday, October 24 at 6.
The operation will run like this:
- Stop your server in software.
- Change the system hard reboot
- Restart and check the ping response from your server.
The operation is managed entirely by our team present on site,
you have nothing to do.