hey all
so i've purchased a 2013 exchange account and configured an email (chris2@domain.com) and imported all my mail from my old 2010 exchange account (chris@domain.com).
now that that's done, i've cancelled my existing 2010 exchange account, and i am no longer able to log into it on the owa, recieving the error: "You couldn't sign in because your user account doesn't have an e-mail address."
which is fine, as i had just deleted it. the problem though comes when renaming the
chris2@domain.com to
chris@domain.com - it says:
when trying to create an alias:
"An error occurred on creating your alias. (This email is already used)"
when trying to rename:
"An error occurred on configuring the Exchange account."
which i presume is a more generic version of the above. how long can i expect to recieve these errors? i'd want to rename the current
chris2@domain.com ASAP so that my email is not disrupted, but given that one thing says it doesnt exist (2010 owa), and other other does say it exists (2013 exchange)....