We are in the process of migrating this forum. A new space will be available soon. We are sorry for the inconvenience.

Recurring payment by card


marks
26-11-2013, 15:42
Quote Originally Posted by richdotward
I am being stupid or something but there's nowhere I can enter my card details for auto renewal. Nic Handle: WR20790-OVH

I go to "Auto-renewal"

There is no payment method assigned to your NIC. Click here to add one.
Filter on the renewal: ActiveSuspended

So click here to add one :

Defered billing

Payment methods added
No credit card.
No bank account

Nowhere to enter the card details or anything ?

OK I have till Feb 2014 before it runs out but I'll only forget - just want my card debited every 6 months and forget about it.

Thanks

Rich
You should be able to enter the credit card details here, which will generate a 3 order, as a test that the credit card is valid:

http://demo.ovh.eu/en/186a57f02a834efe35b78a9a879317a0/

do you see any problem on your side?

richdotward
26-11-2013, 11:52
I am being stupid or something but there's nowhere I can enter my card details for auto renewal. Nic Handle: WR20790-OVH

I go to "Auto-renewal"

There is no payment method assigned to your NIC. Click here to add one.
Filter on the renewal: ActiveSuspended

So click here to add one :

Defered billing

Payment methods added
No credit card.
No bank account

Nowhere to enter the card details or anything ?

OK I have till Feb 2014 before it runs out but I'll only forget - just want my card debited every 6 months and forget about it.

Thanks

Rich

marks
08-11-2013, 11:47
Quote Originally Posted by grzemach
@S0phie when can i order new KS (old one also can be) ?
still no ETA for the servers to be brought back. But watch this space, we're getting there, slowly but surely

grzemach
08-11-2013, 09:11
@S0phie when can i order new KS (old one also can be) ?

rickyday
06-11-2013, 19:44
Quote Originally Posted by alex
how secure right now your system, have you had security audit? as a couple months ago your system was hacked and as you mentioned hackers had EU customers data. Any changes since?
Yes there were lots of changes and improvements to security and they were all documented and explained in the thread about the security breach.

Obviously not all as that would be security at risk, but it has certainly improved if the information provided was correct.

Apologies bit busy at moment to dig it up

S0phie
06-11-2013, 12:34
Quote Originally Posted by Fukushiva
What is the reasoning behind that, it was possible before. I paid with credit card already I just want easier paypal payment than crappy credit card system.
Oles explained his decisions a few months ago here: http://forum.ovh.co.uk/showthread.php?t=6791

S0phie
06-11-2013, 12:27
Hi,

1) The OSP infrastructure for cards is isolated and has never been affected by a security breach

2) Our provider (Realex) store the card details not OVH

wii89
06-11-2013, 11:07
I would not store my card information with the security breech that happened a few months ago, unless they have improved

alex
06-11-2013, 09:52
how secure right now your system, have you had security audit? as a couple months ago your system was hacked and as you mentioned hackers had EU customers data. Any changes since?

Fukushiva
05-11-2013, 17:18
What is the reasoning behind that, it was possible before. I paid with credit card already I just want easier paypal payment than crappy credit card system.

S0phie
05-11-2013, 16:11
Quote Originally Posted by Fukushiva
How about paypal support for existing KS
As explained before, it's not possible to pay the 2013 KS servers via PayPal

Fukushiva
05-11-2013, 14:34
How about paypal support for existing KS

alex
05-11-2013, 11:46
thanks for update.

Quote Originally Posted by Daraiko
Same to you S0phie
and the same way!

Daraiko
05-11-2013, 07:47
Sounds great
Same to you S0phie

rickyday
04-11-2013, 17:35
Have a nice day as well S0phie!

Thank you for the update!

LawsHosting
04-11-2013, 16:53
Glad it's optional

S0phie
04-11-2013, 15:58
Hi,

You can now renew your services automatically by card.

How to set it up?

1- Managerv3: Administration > Summary > Automatic renewal

Or

2- Manager v5: Billing > Payment method

Have a nice day,