OVH Community, your new community space.

payment problem - server down! URGENT


Neil
03-12-2013, 11:48
Quote Originally Posted by alex
I thought your system is come out from beta/alpha stage? something happening and unstable in most retarded companies nowadays only.
Not sure what you mean as our payment system has never been in a development stage and this was a Finnish payment anyway.

elcct
03-12-2013, 01:55
Quote Originally Posted by alex
I thought your system is come out from beta/alpha stage? something happening and unstable in most retarded companies nowadays only.
Things can happen everywhere, but i think there should be no block process when there is no staff to address problems that may arise.

alex
03-12-2013, 00:04
Quote Originally Posted by marks
your server expires on the 27th every month, so don't wait till the last day to renew it, as there always could be something happening. Further more, you have to call Finnish support for this.
I thought your system is come out from beta/alpha stage? something happening and unstable in most retarded companies nowadays only.

marks
02-12-2013, 11:13
your server expires on the 27th every month, so don't wait till the last day to renew it, as there always could be something happening. Further more, you have to call Finnish support for this.

LawsHosting
01-12-2013, 18:56
I used my points to alter a server's due date, and that took ages to complete, was sure it took over 24hours - it's faster paying by card!!

Myatu
01-12-2013, 15:56
I doubt they will be looking here until Monday, so would suggest to send them an e-mail instead and call to follow it up.

Matuuu
01-12-2013, 15:19
Hello,

Two of my servers at OVH have been suspended and I paid the invoices with my loyalty points. It says that the payment was successful, but needs manual confirmation. Therefore my servers are down and i consider this critical!

Please check ticket no 1572980