Originally Posted by
ctype_alnum
Go to another provider then you fool.
I think many others have. Some of the "old hands" Like Andy and Myatu already have. I also have; three servers taken from other companies.
The problem (for OVH) is that I (and those like me) have been forced to look elsewhere. Now we have not just looked over the fence, but been on the proverbial "grass", we have found that in some ways it is indeed greener.
The last three times I needed to contact support:
Nov 2013 / Servarica:
Placed an order - offer code did not carry-over, so was not applied
Contacted support (email), and contract and credit done within the hour
Oct 2013 / Leaseweb
Tried to register Windows - Failed.
Contact support (ticket) - was fixed within the hour
May 2013 / OVH
Had un-known network problems, connections sometimes allowed / sometimes not.
Contacted support (ticket) chased by email and forum
Was left in the dark for three days, then told to contact a mailing list about dDoS (?-no anti-dDoS on this network?-had not been announced), by a French data-centre tech who could not make themselves understood in English...
I do not consider myself a hater of OVH, I still have servers here and will continue to check their offers. I do however laugh at them regularly, like I would any other comedy sketch show.
Will I buy from OVH again? They will have to be very cheap, for me to put up with the way they carry on...
~Trap