Hi
Please can you open an incident ticket if you have this issue.
K-Xander
25-12-2013, 15:13
Oles added my IP manually under VAC yesterday and today the attack has ended so I removed the IP from VAC but when using traceroute, it's still behind VAC
Also I tried to add another IP under VAC and even if the control panel says that VAC is enabled, on traceroute it's not added.
Seems there is a problem when adding/removing IP's under VAC either by using control panel or api.
Kindly take a look. (let me know if you need me to PM the IP address)
Thanks.