Originally Posted by
Trapper
If you are having trouble getting them to answer such a question, then just imagine what it is going to be like trying to get a support query answered.
If I were in your shoes, alarm bells and flashing lights would be going off...
Indeed Trap, indeed!
All this has actually become rather comical for me. I initially stated that I've been looking to get a SYS server for over a month, waiting on a response to the ECC question, but in reality it's more like 5 or 6 months, as of course I've been waiting since when the "sold out" period began.
I am not the only person to have tried getting an answer on these forums with regards to ECC RAM in SYS servers. Take a look:
http://forum.ovh.co.uk/showthread.ph...ll=1#post58584
...same person, still trying:
http://forum.ovh.co.uk/showthread.ph...ll=1#post58586
...oh, now there's me (note the "please" in the last sentence in italics, already proving my despair):
http://forum.ovh.co.uk/showthread.ph...ll=1#post58853
...need I go on?
http://forum.ovh.co.uk/showthread.ph...ll=1#post58915
Now, notice with one of Shimon's posts there that he gets a response from Neil stating that the
SYS range have ECC RAM, as per the FAQ:
http://forum.ovh.co.uk/showthread.ph...ll=1#post58804
Ouch.
Also, I came across this post from Oles when he announced the introduction of SoYouStart:
This new CPU is... different. It's Intel C2750, which is an 8 cores/8 threads with VT on 8 cores, instead of 4 cores HT on a Xeon E3. It integrates the AES instructions which enable hardware encryption. It runs at 2.4GHz per core and executes the instructions without having to reorder them like a E3 would. It's expected to run up to 64 GB RAM, ECC of course, instead of 32 GB for E3. The C2750 is different, and that's the thing.
Now, note the "of course"? Why "of course"? Well, of course I expect ECC RAM in a server - who wouldn't? So, why would I expect ECC RAM in a crappy new arch Atom-based box versus no ECC RAM in an E3-based processor box? WTF, seriously?! (Sidenote: He goes on further in that post to mention that a different CPU, a C2550, would surface in December. It didn't...)
Note that with regards trying to get a final answer to my initial question, I have tried: on these forums (twice); via the SYS contact page on the website; tried tweeting @ oles on Twitter (twice); tried DMing Oles on Twitter (did follow one another to allow for this - that is, needless to say, no longer the case); and, finally, my most recent attempt was to the good old OVH customer support address, as a total last-ditch attempt (well, before deciding to post here on the forums again, asking for customer feedback). All of these at differing times, of course!
Anyway, I'm done.
Laughable at best; absolutely piss poor at worst.
Thanks again to all who replied.