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Odd Renewal Process - too many boxes


Trapper
14-05-2014, 11:05
OK, I have renewed with just selecting the lower two boxes. The price seems right, lets hope I do not get an email telling me that I have to remove something...

~Trap

Trapper
14-05-2014, 00:22
Quote Originally Posted by Neil
Hi, yes if you choose Windows-15988 it will renew the server for another month. You can ignore the older one above.
Hi Neil,

I will try this tomorrow, when you are on hand to sort-out the fall-out...

Not being too pedantic (I hope) but the upper and lower one are both referenced 15988. The upper one in the bar above it, and the lower in the text of it.

~Trap

Neil
13-05-2014, 13:09
Quote Originally Posted by Trapper
Hi Neil,

Just to be clear - I take it you mean "months", where you say "moments".

No - not sorted yet.

The question is actually about the item which appears twice; which is MSSQL. The Windows licence only appears once in the image.

Can you please confirm if selecting just the lower of the two "23 MSSQL"'s will actually renew the server properly.

~Trap
Hi, yes if you choose Windows-15988 it will renew the server for another month. You can ignore the older one above.

Trapper
13-05-2014, 09:39
Quote Originally Posted by Neil
Hi

Sorry did you get this sorted? If not Windows will be active for two moments and will not need to renew it next month.
Hi Neil,

Just to be clear - I take it you mean "months", where you say "moments".

No - not sorted yet.

The question is actually about the item which appears twice; which is MSSQL. The Windows licence only appears once in the image.

Can you please confirm if selecting just the lower of the two "23 MSSQL"'s will actually renew the server properly.

~Trap

Neil
12-05-2014, 18:16
Hi

Sorry did you get this sorted? If not Windows will be active for two months and will not need to renew it next month.

Trapper
09-05-2014, 13:16
Hi There,

So I have one of my servers up for renewal shortly...

It seems I need to select TWICE for the SQL Server to be renewed. Can this please be corrected, so I only have one drop-down to select renew-or-not (for SQL) on this server.




I cannot see any need to have to select this twice.

~Trap