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Still waiting on order


Corlito
12-06-2014, 11:43
Quote Originally Posted by Dani
Hi

There doesn't appear to be any other orders pending. Do you have more than 1 account with us?
Can you provide me with the order number so I can pin-point the request.

Danny
http://forum.ovh.co.uk/showthread.ph...-not-activated

Dani
12-06-2014, 11:36
Hi

There doesn't appear to be any other orders pending. Do you have more than 1 account with us?
Can you provide me with the order number so I can pin-point the request.

Danny

Corlito
12-06-2014, 11:20
Quote Originally Posted by Dani
Hi

The order 28581376 has been delivered on 11/06/2014.

Danny
What about my 3 orders?? When will be ready?

Dani
12-06-2014, 09:30
Hi

The order 28581376 has been delivered on 11/06/2014.

Danny

avizeke
11-06-2014, 20:10
how do i go about a refund. i have bought a server from somewhere else now. took longer than anticipated.

S0phie
11-06-2014, 11:24
Hi,

Your server was deployed this morning. Sorry for the inconvenience caused.

avizeke
10-06-2014, 17:14
called them and there response was sorry, i will ping line 2 guys to get it up. and thats it.... 24 hours estimation is not 4 days...

avizeke
10-06-2014, 16:45
i find it hard to take ovh seriously even when i want to. 5 day wait on a 24 hour order time setup. i dont know how i can positively respond to that or any of my customers could if thats the service i offered.

marks
10-06-2014, 14:24
it looks like your server will be delivered later on today or tomorrow. apologies for the delay

Dani
09-06-2014, 17:07
Hi

I have now raised a ticket for the server delay. I will pass along the information once I receive it.

Danny

Criot
09-06-2014, 16:29
Quote Originally Posted by Dani
Hi

Order 28581376 is currently in progress. You should receive your order soon.

Danny
I got told on Friday that it should be over the weekend yet here we are on Monday afternoon with no further information... What's going off?

Dani
09-06-2014, 09:57
Hi

Order 28581376 is currently in progress. You should receive your order soon.

Danny

happyman
08-06-2014, 12:59
Have you tried phoning them ? - You may not have any luck, but worth a try ?

avizeke
08-06-2014, 12:52
No email as of yet. OVH just dont take into account that there customers run business's also and buy off demand. Its disappointing.

Criot
08-06-2014, 12:51
Quote Originally Posted by happyman
Have you had any e-mails about the orders you are waiting for - Or no contact since placing the order ?
Got the email confirming payment and said the order will be verified promptly, nothing since then.

happyman
08-06-2014, 12:12
Have you had any e-mails about the orders you are waiting for - Or no contact since placing the order ?

Criot
08-06-2014, 11:49
Yep, also waiting on a SYS-IP-1 which I ordered on Thursday and it said 24 hours at the time, still not got it! Yet I ordered an SP-64 from OVH last night, said 24 hours, got it within a matter of a few hours.

Definitely something wrong somewhere!

Corlito
08-06-2014, 07:54
Quote Originally Posted by avizeke
Number: 28581376

stated 24 hours max and now its beyond this. No email no details !
Seems like problems with installation new orders. I'am too waiting 2 servers already 48 hours

avizeke
08-06-2014, 00:19
Number: 28581376

stated 24 hours max and now its beyond this. No email no details !