Still waiting on order
Originally Posted by
Dani
Hi
There doesn't appear to be any other orders pending. Do you have more than 1 account with us?
Can you provide me with the order number so I can pin-point the request.
Danny
http://forum.ovh.co.uk/showthread.ph...-not-activated
Hi
There doesn't appear to be any other orders pending. Do you have more than 1 account with us?
Can you provide me with the order number so I can pin-point the request.
Danny
Originally Posted by
Dani
Hi
The order 28581376 has been delivered on 11/06/2014.
Danny
What about my 3 orders?? When will be ready?
Hi
The order 28581376 has been delivered on 11/06/2014.
Danny
how do i go about a refund. i have bought a server from somewhere else now. took longer than anticipated.
Hi,
Your server was deployed this morning. Sorry for the inconvenience caused.
called them and there response was sorry, i will ping line 2 guys to get it up. and thats it.... 24 hours estimation is not 4 days...
i find it hard to take ovh seriously even when i want to. 5 day wait on a 24 hour order time setup. i dont know how i can positively respond to that or any of my customers could if thats the service i offered.
it looks like your server will be delivered later on today or tomorrow. apologies for the delay
Hi
I have now raised a ticket for the server delay. I will pass along the information once I receive it.
Danny
Originally Posted by
Dani
Hi
Order 28581376 is currently in progress. You should receive your order soon.
Danny
I got told on Friday that it should be over the weekend yet here we are on Monday afternoon with no further information... What's going off?
Hi
Order 28581376 is currently in progress. You should receive your order soon.
Danny
happyman
08-06-2014, 12:59
Have you tried phoning them ? - You may not have any luck, but worth a try ?
No email as of yet. OVH just dont take into account that there customers run business's also and buy off demand. Its disappointing.
Originally Posted by
happyman
Have you had any e-mails about the orders you are waiting for - Or no contact since placing the order ?
Got the email confirming payment and said the order will be verified promptly, nothing since then.
happyman
08-06-2014, 12:12
Have you had any e-mails about the orders you are waiting for - Or no contact since placing the order ?
Yep, also waiting on a SYS-IP-1 which I ordered on Thursday and it said 24 hours at the time, still not got it! Yet I ordered an SP-64 from OVH last night, said 24 hours, got it within a matter of a few hours.
Definitely something wrong somewhere!
Originally Posted by
avizeke
Number: 28581376
stated 24 hours max and now its beyond this. No email no details !
Seems like problems with installation new orders. I'am too waiting 2 servers already 48 hours
Number: 28581376
stated 24 hours max and now its beyond this. No email no details !