[Fawk]

This is ridiculous. I received the last email with the support Ticket #2014061877000081 on the 24 of July and no other response since, even thought I send a reminder daily. This has always happened when I need support. It would prolong and finally its closer to the expiry date or even surpassed the date, I would have to continue paying or just lose the box without having used it at all.

Now it's even worse cause every time we want a new box we have to pay a set-up fee.

[Fawk]

And I'm guessing I have to pay the set up fee again?

[RikT]

Thansk for the reply guys. The local BHS proof is blazing, but everywhere else is slow. It's nothing like the RBX servers. If I knew this was going to be the case, I would've rented the server at RBX which is 10 times faster than the current BHS. Can I switch to an RBX server?

Only if you order a new server in that DC

[Fawk]

Thansk for the reply guys. The local BHS proof is blazing, but everywhere else is slow. It's nothing like the RBX servers. If I knew this was going to be the case, I would've rented the server at RBX which is 10 times faster than the current BHS. Can I switch to an RBX server?

[heise]

See
- Why is the internetspeed so low?

in http://forum.kimsufi.com/showthread....l=1#post153862

[Neil]

Hello

Try again and also use the local BHS Proof http://bhs.proof.ovh.net/

[Fawk]

I have a couple of servers located at RBX and I decided to try out the BHS servers and the speeds on BHS is super slow as compared to the RBX servers. I tried looking for where I can send support, but it seems there's only that public support form which I did not get any reply yet. Can anyone give some insight on this?

BHS Server:
--2014-06-17 21:12:42-- http://proof.ovh.net/files/100Mio.dat
Resolving proof.ovh.net (proof.ovh.net)... 2001:41d0:2:876a::1, 188.165.12.106
Connecting to proof.ovh.net (proof.ovh.net)|2001:41d0:2:876a::1|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 104857600 (100M) [application/octet-stream]
Saving to: ‘100Mio.dat’

100%[================================================== ======>] 104,857,600 1.29MB/s in 57s

2014-06-17 21:13:39 (1.76 MB/s) - ‘100Mio.dat’ saved [104857600/104857600]

ethtool eth0 results:
Settings for eth0:
Supported ports: [ TP ]
Supported link modes: 10baseT/Half 10baseT/Full
100baseT/Half 100baseT/Full
1000baseT/Full
Supported pause frame use: No
Supports auto-negotiation: Yes
Advertised link modes: 10baseT/Half 10baseT/Full
100baseT/Half 100baseT/Full
1000baseT/Full
Advertised pause frame use: No
Advertised auto-negotiation: Yes
Speed: 1000Mb/s
Duplex: Full
Port: Twisted Pair
PHYAD: 2
Transceiver: internal
Auto-negotiation: on
MDI-X: on (auto)
Cannot get wake-on-lan settings: Operation not permitted
Current message level: 0x00000007 (7)
drv probe link
Link detected: yes