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Alarms from ESXi....


seantsang
06-07-2014, 19:07
Hi Everybody,

I just leased my second server from SYS. And this time I got some bad forebodings. Because I got some warnings and it had happened several times from my ESXi 5.5 and vCenter as follows:

1)
10.115.65.5
Warning
Status of other host hardware objects
7/6/2014 11:27:32 PM

2)
10.115.65.5
Warning
Host hardware voltage
7/7/2014 1:05:35 AM

I have followed the instructions from the OVH staff and rebooted the server into rescue mode and did hardware scan.
However, nothing was detected. Something really scared me is that during rebooting, I got the following email notifications.
================================================== ================================================== ================
Dear Sir or Madam,

We've received your request concerning hard reboot of nsXXXXXX.ip-192-99-XXX.XXX. The server has been rebooted but it isn't responding to ping command.

The intervention has been scheduled for technicians in the datacenter. It's about to be started in a few minutes.
You'll receive a message stating the beginning and the end of the intervention.

For your information:
- request date: 2014-07-02 08:29:03
- reboot date: 2014-07-02 08:29:07

Regards,

SoYouStart Customer Services
Phone: +1-844-768-7827 / +1-514-905-1564
Email: support@us.soyoustart.com

================================================== ================================================== ================
and then
================================================== ================================================== ================
SoYouStart by OVH HOSTING INC. - http://www.soyoustart.com
800-625 av. du Président-Kennedy
Montréal (Québec) H3A1K2
Canada

Dear Customer,

On 2014-07-02 08:27:57, we noticed a fault on your server and we have scheduled an intervention in order to fix this fault.

However, on 2014-07-02 08:41:09 our monitoring system did not detect any fault on your dedicated server nsXXXXXX.ip-192-99-XXX.XXX

We did not intervene on your machine. We do not know the origin of this fault.

The scheduled intervention has been cancelled from our list.

Logs:
----------------------
PING nsXXXXXX.ip-192-99-XXX.XXX(192.99.XXX.XXX) from 213.186.33.13 : 56(84) bytes of data.
From 213.186.33.13: Host is alive
From 213.186.33.13: Host is alive
From 213.186.33.13: Host is alive

--- 192.99.XXX.XXX ping statistics ---
10 packets transmitted, 10 packets received, 0 errors, 0% packet loss
---------------------

Regards,

SoYouStart Customer Services
Phone: +1-844-768-7827 / +1-514-905-1564
Email: support@us.soyoustart.com
================================================== ================================================== ================
and final notification:
================================================== ================================================== ================
SoYouStart by OVH HOSTING INC. - http://www.soyoustart.com
800-625 av. du Président-Kennedy
Montréal (Québec) H3A1K2
Canada


Dear Sir or Madam,

Our monitoring system does not detect any more defects on your server nsXXXXXX.ip-192-99-XXX.XXX (nsXXXXXX.ip-192-99-XXX.XXX) Last defect was detected on: 2014-07-02 08:41:09

Your server does not require any type of intervention, that is why your planned intervention has been removed from our task list.

Logs:
----------------------
PING nsXXXXXX.ip-192-99-XXX.net (192.99.XXX.XXX) from 213.186.33.13 : 56(84) bytes of data.
From 213.186.33.13: Host is alive
From 213.186.33.13: Host is alive
From 213.186.33.13: Host is alive
From 213.186.33.13: Host is alive
From 213.186.33.13: Host is alive
From 213.186.33.13: Host is alive

--- 192.99.XXX.XXX ping statistics ---
10 packets transmitted, 10 packets received, 0 errors, 0% packet loss
---------------------

Regards,

SoYouStart Customer Services
Phone: +1-844-768-7827 / +1-514-905-1564
Email: support@us.soyoustart.com
================================================== ================================================== ================

Is this normal? Does anyone else have the same symptom?
We are going to migrate our mail system to this server and go production soon.
Should we stop and abandon this server or ask OVH to give us another server?

Any suggestion would be appreciated.

Sean Tsang