As Andy says then, just ignore the renewal reminders and it will close on its expiry date.
That still doesn't solve the problem, it's only a work around for him... It's good that you gave a work around, but maybe also make sure the issue/bug/whatever it is gets resolved the way it should be working?
Neil
08-07-2014, 15:43
Originally Posted by alex
No, normally do the manual renewal.
As Andy says then, just ignore the renewal reminders and it will close on its expiry date.
alex
08-07-2014, 13:42
Originally Posted by Neil
Has it already expired or do you have automatic renewal setup?
No, normally do the manual renewal.
Neil
08-07-2014, 12:39
Originally Posted by alex
Hi all,
I am trying to cancel the kimsufi server, but getting the following error:
Any one know why I can't return this server?
Has it already expired or do you have automatic renewal setup?
Andy
08-07-2014, 12:08
Just don't renew it and it'll be returned automatically.
alex
08-07-2014, 10:36
Hi all,
I am trying to cancel the kimsufi server, but getting the following error:
Return your dedicated server - ksxxxxx.kimsufi.com
No deletable service found with given parameters