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Return your dedicated server


Spxify
08-07-2014, 19:09
Quote Originally Posted by Neil
As Andy says then, just ignore the renewal reminders and it will close on its expiry date.
That still doesn't solve the problem, it's only a work around for him... It's good that you gave a work around, but maybe also make sure the issue/bug/whatever it is gets resolved the way it should be working?

Neil
08-07-2014, 15:43
Quote Originally Posted by alex
No, normally do the manual renewal.
As Andy says then, just ignore the renewal reminders and it will close on its expiry date.

alex
08-07-2014, 13:42
Quote Originally Posted by Neil
Has it already expired or do you have automatic renewal setup?

No, normally do the manual renewal.

Neil
08-07-2014, 12:39
Quote Originally Posted by alex
Hi all,

I am trying to cancel the kimsufi server, but getting the following error:


Any one know why I can't return this server?
Has it already expired or do you have automatic renewal setup?

Andy
08-07-2014, 12:08
Just don't renew it and it'll be returned automatically.

alex
08-07-2014, 10:36
Hi all,

I am trying to cancel the kimsufi server, but getting the following error:
Return your dedicated server - ksxxxxx.kimsufi.com
No deletable service found with given parameters
Any one know why I can't return this server?