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New server expired?


yaya
17-07-2014, 10:52
Quote Originally Posted by JennyOVH
Hello,

This is ok, It will be fixed in the next day or two. Please continue to use your server as normal. It will not expire until the 11/08/2014, a month after you purchased it

Regards
Hello,

It already 6 days and still not fixed?

JennyOVH
14-07-2014, 11:58
Hello,

This is ok, It will be fixed in the next day or two. Please continue to use your server as normal. It will not expire until the 11/08/2014, a month after you purchased it

Regards

yaya
14-07-2014, 02:18
Hello OVH Team,

I have ordered new server on 11/07/2014

My order no: 29386619

I already paid on 11/07/2014

And my server is active and can be used.

What I'm confuse about is the expiration date in the SYS Manager is the same as the date I bought that on 11/07/2014.

This situation has affected my order for a new addon such as new IP's that related to this server.

For example, when I try to make order for New IP it show this error:

"Unable to compute date alignment, expiration date of this service is in the past."

Please solve this problem ASAP.

Thank you.