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validate my account


dot
21-07-2014, 18:22
Thank you david You're best

davidovh
21-07-2014, 17:18
Quote Originally Posted by dot
Thursday I try to validate my account
Said asked me to send ID and bank statement so I sent
Then they told me that the bank statement is not good
So I sent one to date, still no answer from Thursday
Now this is the message I get, Error: This order has expired
Again I tried to send a message to know what the status of the validation
Nothing, no answer, no nothing
So I wonder if this support I get before I'm their client
What a service I will later!

nichandle: sd115972-ks
Second attempt:
nichandle: sd116078-sys (More important)

Hello,

Both your So you Start and Kimsufi accounts have been validated and your VAT details have been forward onto our billing department for VAT to be removed from your account. I have also refreshed your So you Start order so you can now proceed with the order for your server with VAT included. Once the VAT is removed from your account the VAT on this order will be refunded.

Kind Regards

David
OVH

dot
21-07-2014, 14:48
Problem solved!
Thank you davidovh You're best
nichandle: sd115972-ks
Second attempt:
nichandle: sd116078-sys (More important)