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FTP Backup not working ASAP


Jasgriff
22-07-2014, 18:37
Might been too late but would it have allowed you to have multiple connections at a slower speed?

Criot
22-07-2014, 01:24
UK Support is 9am to 6pm Monday to Friday, so no, not 24/7 for UK, unless you open an Incident Ticket.

If your server is OVH open an incident ticket through the Manager, if it's SYS then you're likely going to need to wait until morning.

Xerobeagle
22-07-2014, 01:20
We have a an FTP Backup service that is unusable, support that just says open a ticket when you call them even though it says 24hour support , needless to say its impossible to understand them unless your french.

Not a happy customer what so ever!

Xerobeagle
22-07-2014, 00:48
Ok the problem I have, When i start downloading slow it works but then if i try and speed up the download it just seems to refuse my connection to the FTP server and looks like it blocks my server from connecting to it for 5 to 10 mins

Xerobeagle
21-07-2014, 22:46
I uploaded all my files to the backup server ( ftpback-rbx3-374.ovh.net )

All uploaded fine,
I have reinstalled my server and now I am attempting to downloading the files from there. I get around 70mb downloaded and the FTP client times and and refuses my connection for around 5 minutes.

Does anyone have a fix for this as im desperate.