[S0phie]

Hi,

Please ignore this email, I can confirm that your account is exempt from VAT.

[Kurt]

Hello,
This is the email I recieved when I sent my documents to SYS.

Hello,

Your account is now activated and you are exempt from VAT.

Best Regards,
Simon
Centre Service Client
Département Commercial

When I tried to order a server, the VAT was included in the price so I sent an email asking for VAT exemption. Even though I mentioned my account was verified, this is the response I got.

In order to validate vat exemption, please send as attachement the following documents :

Proof of Identity - A copy of any official photo identification such as drivers license, passport, etc.

Proof of residency - A copy of a utility bill(gas, electric, phone, etc.). The bill should include your name and address as it appears on your account.

Fabian
Département Assistance Technique

Références de votre dossier:
Ticket : 2014072277000115
Service: SoYouStart::SySTech
État: new

Du lundi au vendredi de 9h à 18h :
Service Commercial 09 72 100 111

***@gmail.com is the account. Please help. I do not want to send my documents for the second time, it's too much work.