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Server suspended due to non-renewal, but it was renewed...


elcct
28-07-2014, 14:10
Quote Originally Posted by Dani
Hi

It appears the order was caught up in the security system.

Danny
So why don't you fix your security system? Not sure why would my payment be caught up.
Can't you at least hold the suspension until "caught up" payment is resolved?

Dani
28-07-2014, 11:21
Hi

It appears the order was caught up in the security system.

Danny

elcct
28-07-2014, 09:56
Quote Originally Posted by Dani
Hi

The order 29599155 has been completed. Are you still having issues?

Danny
It works now, but why did you do that? Thank god it was not a production server.

Dani
28-07-2014, 09:51
Hi

The order 29599155 has been completed. Are you still having issues?

Danny

elcct
28-07-2014, 08:37
Hi OVH,

As in the Title. My OVH server was expiring on Sunday, got email reminder. Clicked on the order, paid for it and got confirmation email that payment has been received.

Today I am getting email that server has got suspended and indeed I can't log into it.

What is this?

Order 29599155

Cheers