[anilkumar247]

Hello
Account is validated now, and the VAT is removed from my account now.
So all issues are resolved now.
Thanks for the support, especially to Sophie and Daniel OVH.
Thank you again
You can close the thread now.

[anilkumar247]

Any news regarding the VAT removal from my account?

[Daniel OVH]

Any estimate timeframe to remove the VAT from my account? If possible make a single order VAT free E3-SAT-1 for my account.

None yet, I would expect this week anyway. If you have an order made please give me the numer and I'll pass it on

[Frankiec91]

You are on the list, if you want we can make a single order you have created VAT-free for now. As it is taking longer than usual to process them

Any estimate timeframe to remove the VAT from my account? If possible make a single order VAT free E3-SAT-1 for my account.

[Daniel OVH]

My nic handle cf124061-sys, i still did not get any VAT validation respond from your team.

You are on the list, if you want we can make a single order you have created VAT-free for now. As it is taking longer than usual to process them

[Frankiec91]

My nic handle cf124061-sys, i still did not get any VAT validation respond from your team.

[anilkumar247]

Okay
Thanks for the reply, i am waiting
I already ordered the server with VAT, and will request a refund of VAT after getting the VAT removal.

[Daniel OVH]

Hello
Sorry to disturb you again, can i know the status of my VAT removal?
Its 4 days now after you said my account is validated.

You are on the list, sorry for the delay

[Daniel OVH]

Hi
I really dont like bugging people, but please do understand that i am in such a state that i cant keep calm.
Its now 157 hrs (Almost 7 days/1 week) from the time i submitted the documents.

Nic handle please?

[Jesy_par]

Hi
I really dont like bugging people, but please do understand that i am in such a state that i cant keep calm.
Its now 157 hrs (Almost 7 days/1 week) from the time i submitted the documents.

[anilkumar247]

Hello
Sorry to disturb you again, can i know the status of my VAT removal?
Its 4 days now after you said my account is validated.

[anilkumar247]

Hello
I would like to know the status of my VAT removal.
Or
Could you please confirm that VAT will be removed from my account, or Could you confirm that the VAT will be refunded, after VAT removal procedure is completed, if i make a purchase now including the VAT.
Thanks

[anilkumar247]

Thank you very much for the help and support.
All my queries are resolved for the time being.

[Daniel OVH]

Okay thanks for the fast reply.
Just to confirm, http://prntscr.com/4afisc is the order number right?

That's right

[anilkumar247]

Okay thanks for the fast reply.
Just to confirm, http://prntscr.com/4afisc is the order number right?

[Daniel OVH]

Hello Daniel OVH
Thank you , i can see that my account is validated now and i can place orders now.
Thanks for that, but as you mentioned VAT isnt removed yet.

I have one more doubt, if i make the payment now including the VAT also, will you reimburse the amount collected as VAT, after the VAT removal process is finished?
Also would like to know how much more time may it take to get VAT removed?

Thanks

Usually it's done within 72h, if you pay the order with VAT we can refund but you will have to request this specifically and give us the order number(s) you want refunded.

[anilkumar247]

Hello Daniel OVH
Thank you , i can see that my account is validated now and i can place orders now.
Thanks for that, but as you mentioned VAT isnt removed yet.

I have one more doubt, if i make the payment now including the VAT also, will you reimburse the amount collected as VAT, after the VAT removal process is finished?
Also would like to know how much more time may it take to get VAT removed?

Thanks

[Daniel OVH]

Hi,

This one has been validated now. VAT removal may take a few more days however

[anilkumar247]

Hi
I really dont like bugging people, but please do understand that i am in such a state that i cant keep calm.
Its now 157 hrs (Almost 7 days/1 week) from the time i submitted the documents.
And its now 44 hrs since your last reply , and i am quoting
"Validation team works from Monday to Friday from 9am to 6pm. They should get back to you within 48 hours. "
And till now i havent received any reply or confirmation from your side / validation team.
Please look into this issue and do the needful as early as possible.
Thanks

[S0phie]

Hi,

Yes, you should be notified by email.

[anilkumar247]

BTW will i get notified in my email when the verification is done?

[anilkumar247]

Okay SOphie, thanks for the reply. I will wait then till then.

[S0phie]

I know that its off on MONDAY.
But what about the FRIDAY, SATURDAY & SUNDAY (Lets hope its holiday on SUNDAY ALSO) Even then more than 48 hrs have passed.
I guess i will wait one more day.
Thanks for the reply.

Validation team works from Monday to Friday from 9am to 6pm. They should get back to you within 48 hours.

[heise]

My validation took a week.

[anilkumar247]

I know that its off on MONDAY.
But what about the FRIDAY, SATURDAY & SUNDAY (Lets hope its holiday on SUNDAY ALSO) Even then more than 48 hrs have passed.
I guess i will wait one more day.
Thanks for the reply.

[S0phie]

http://forum.ovh.co.uk/showthread.ph...-closed-Monday

[anilkumar247]

Hi
I provided the required documents on 31st july.
My id is ka102563-sys
Could you please activate it and remove VAT from the account.
Thanks