[oles@ovh.net]

S0phie a écrit:
>
> The order page shows the correct price, it's just this page that
> displays a wrong one. We are currently fixing it.

it's a bug in the display of a page. next page has no bug in
the display. and the final price is correct.

[pete_w]

Thanks Sophie. Will try again in a few days then.

[S0phie]

The order page shows the correct price, it's just this page that displays a wrong one. We are currently fixing it.

I'd like to confirm once again that the renewal price is £5.99 FOR 2 YEARS (not per year).
http://www.ovh.co.uk/individual/prod...ain_tarifs.xml

[pete_w]

All i did is clicked the renewal bit on the Manager, where you can renew expiring services.

[oles@ovh.net]

pete_w a écrit:
>
> Hmm, when i check the renewal link after changing a transferred in
> domain to the Gold option the price has dropped very slightly now for 24
> months to £11.75 inc. vat :S - still not £5.99 !

can you give me an order with this kind of price ? I test the
order and can't get this crazy price !

[pete_w]

Yes i know you have to register for 2 years. I got the impression that the £5.99 was supposed to be for 2 years as thats more than i was paying before with 123-reg etc. for 2 years. Hence my original question about transferring domains back out again

Also Sophie said

I confirm that the transfer of a .co.uk domain to us is free and renewal at £5.99 for 2 years.

[Andy]

Hmm, when i check the renewal link after changing a transferred in domain to the Gold option the price has dropped very slightly now for 24 months to £11.75 inc. vat :S - still not £5.99 !

Its 5.99/year, so 11.75 is correct. You must order or renew .co.uk's for 2 years, its always been this way and this rule is set by nominet.

[pete_w]

Hmm, when i check the renewal link after changing a transferred in domain to the Gold option the price has dropped very slightly now for 24 months to £11.75 inc. vat :S - still not £5.99 !

[pete_w]

Thank you Sophie I understand now

[S0phie]

To renew the domains that you have just transferred to us, you need to do it in your manager in order to select your offer (Gold, Platinium, Diamond).
https://www.ovh.co.uk/individual/pro...re_domains.xml

[pete_w]

Order No.s PO4592688 & PO4599609

[S0phie]

Could you pls give me your order number to fix this problem. I confirm that the transfer of a .co.uk domain to us is free and renewal at £5.99 for 2 years.

[pete_w]

I recently transferred in some of my .co.uk domains, but must have misunderstood the renewal price, checking the renewal link shows £12+ for 2 years renewal. This is well over double the price 123-reg etc. charges. (I thought it said it was £5.99 for 2 years in the small print on the registration page :S so at that price i (which isn't a whole lot more than other registrars) thought i might as well have the domains under the same "roof" as the free ones i just registered here).

There is no information in the help manuals about how to transfer out domains again that i can find