Hello, my order number is [ORDER 30131394] .
I been waiting today around 9 hours to receive my machine but after waiting so long i saw an update on the setup, that said :
Error : This step of your order was subject to an error. Our departments have been notified and will intervene as soon as possible.
Once the problem is resolved, your bill will be generated, and your services will be activated. If necessary, you will be contacted directly by the relevant department.
I wish to know when will i receive my machine and if this error is really bad or just a standard error message when failing to deliver on time.
Regards,
Customer.