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To exempt tax, do I have to have an active order?


Daniel OVH
26-08-2014, 12:16
Your account can be exempted from VAT, regardless of if any orders have been placed through it

ozgurerdogan
25-08-2014, 13:13
Ok I am still waiting for VAT refund. It has been more than 48 hours since last mail. Can you please check inv id SYSIE2795 and SYSIE2767

ozgurerdogan
18-08-2014, 12:46
Same documents also applies to ovh account: eo7376-ovh

S0phie
18-08-2014, 12:36
Ok I found your email. I'll check it within 48 hours.

ozgurerdogan
18-08-2014, 12:26
Quote Originally Posted by S0phie
I can't find your documents, can you send them again please.
Just sent them with subject Sys vat removal request. Order 30196248

S0phie
18-08-2014, 12:03
I can't find your documents, can you send them again please.

ozgurerdogan
18-08-2014, 11:57
Can you please remove and refund VAT for my order? I already send documents. Order 30196248

S0phie
18-08-2014, 11:42
Hi,

Yes, there will be no VAT on your orders.

ozgurerdogan
15-08-2014, 13:05
Ok thanks for answers. Once my account has VAT removed, after that will new orders also be VAT removed?

Daniel OVH
15-08-2014, 12:57
Quote Originally Posted by ozgurerdogan
Ok I already did it yesterday. After my account is validated, do I also exempt tax as I am not EU citizen? Or do I need extra steps for
tax exemption?
No extra steps are required on your part but we are experiencing some delays with VAT removal. So your account might be validated but you would have to wait another few days for VAT to be removed. If you wish you can pay your order before VAT has been removed and get a VAT refund later.

ozgurerdogan
15-08-2014, 12:12
Quote Originally Posted by S0phie
Hi,

You won't be able to make a payment until your account gets validated. Therefore, I'd suggest you to place an order now and then provide the documents required to validation@ovh.net.
Ok I already did it yesterday. After my account is validated, do I also exempt tax as I am not EU citizen? Or do I need extra steps for tax exemption?

S0phie
15-08-2014, 11:33
Hi,

You won't be able to make a payment until your account gets validated. Therefore, I'd suggest you to place an order now and then provide the documents required to validation@ovh.net.

ozgurerdogan
15-08-2014, 10:20
To exempt tax, do I have to have an active order? Or can I first send document and get my account to be exempted tax than later I can place an order. I am asking because my server is no in stock yet and when it is I do not want to loose time by tax exemption time.