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Waiting for validation for 12 days


S0phie
22-08-2014, 12:35
Please send your refund request to support@ovh.com

Vrum
21-08-2014, 21:20
Hello S0phie! I would like a refund. Is this thread enough or do I have to send an e-mail? If yes, could you please point me to the correct address?

Thank you!

S0phie
20-08-2014, 17:42
Hi,

Unfortunately I can't deal with French accounts. I've however informed my French colleagues, who should take care of it tomorrow.

Vrum
20-08-2014, 14:01
Quote Originally Posted by S0phie
Hi,

Thanks, I'll check your documents within 48 hours.
Hi S0phie! Any chance you might have a look over my documents?

S0phie
18-08-2014, 13:36
Hi,

Thanks, I'll check your documents within 48 hours.

Vrum
18-08-2014, 13:30
Quote Originally Posted by S0phie
Hi,

Sorry I can't find your documents. Can you send them again?
Hello again, I have resent the e-mail.

Hello

We have just received your documents. A representative will be in contact with you as soon as possible. Please note that incomplete or illegible documentation may delay the validation of your account.
Thank you for choosing OVH.

S0phie
18-08-2014, 12:33
Hi,

Sorry I can't find your documents. Can you send them again?

Vrum
18-08-2014, 11:40
Hello,

On 6th of August I have purchased a Classic VPS. After payment, I have sent all the requested documents to validation@ovh.net. Until today, no feedback has been received.

Would greatly appreaciate if you could look into my e-mail and make a decision. Thank you!

ORDER: 30065486
vi3427-ovh