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Server hardware issues

19-09-2014, 11:43

Have you contacted support or opened an incident ticket?

19-09-2014, 02:50
We have a dedicated server from you and I couldn't find anyway to contact your technical team.

The issue started when our server went down last day. We checked with our technical team and they informed us that there are a few hardware issues which are being displayed in the log.

See here:
[ 0.378095] ACPI Error (psargs-0359): [RAMB] Namespace lookup failure, AE_NOT_FOUND
[ 0.624725] ipmi_si: Interface detection failed
[ 0.630197] ipmi_si: Interface detection failed
[ 0.634192] ipmi_si: Interface detection failed
[ 11.264949] ata2: failed to resume link (SControl 0)
[ 11.265072] ata3: failed to resume link (SControl 0)
[ 11.265323] ata1: failed to resume link (SControl 0)
[ 11.265347] ata6: failed to resume link (SControl 0)
[ 11.265367] ata4: failed to resume link (SControl 0)
[ 11.265386] ata5: failed to resume link (SControl 0)

Please let me know what to do next! We can't afford any more unplanned downtime.